Campus Crossings at Riverside

It would be nice if they gave us a courtesy warning that they were turning off the water before they did so. If I could give this place zero stars I would, but I fortunately I have give them one.

Great complex and wonderful staff. Any and all things I’ve needed they’ve strived to make sure I received it in a good amount of time. The maintenance guys will go out of their way to help you out. Brooke is awesome and always does her best to make you feel welcomed. I love my apartment and haven’t really had any issues with it. It’s very spacious and has a decent sized backyard. I’m very happy here.

Nice area around campus. Good complex, helpful staff. Spacious rooms, especially nice kitchen area w an island. Staff holds events almost every week that really make this place feel like home.
Only downside is waking up to the water being shut off without an explanation or email until a few hours later.

Very convenient for UCR students to stay at. The bus stop is right across from the apartment and 10 min walk to campus. The staff are very nice and they’re very quick to respond to your requests.

Pros: Close to UCR Campus, Friendly Front Office– Megna and Brooke are really nice! Many events with free food
Cons: Dirty Apartment when we first moved in, Water Shut-​Offs without notice or late notice multiple times per quarter, Ant problem since we moved in. Maintenance is slow to respond, No designated guest parking.

Terrible maintenance and no guest parking. They will tow you car if you don’t have a parking permit.

Whatever you do. DO NOT LIVE HERE. Before moving here I saw the good reviews, and thought it was okay to check it out. So this is basically what happened me (may not happen to you, but if you decide to live here, GOOD LUCK)
1) they’ll show you the best model apartment to suck you into signing the lease. (Looks nothing like your apartment). They’ll talk you into it, don’t let it happen.
2) moved into an apartment filled with cockroaches. I am still permanently scarred with the traumatic experiences I’ve dealt with (dealing with roaches in my kitchen and room)
3) NOTHING was cleaned when I moved in. NOTHING… carpet was a mess, bathroom had toilet stains, hair everywhere, excessive stains of crap in the shower. (Blood stain in one of the rooms)
4) not worth $ 700 to live in a room. They’ll just keep sucking money from you for months you’re NOT supposed to be paying for. YOU CAN FIND A CHEAPER & WAY BETTER PLACE FOR YOUR OWN ROOM.
5) very nice maintenance guys, but their help is never enough to fix the mess in these apartments.
6) the leasing staff/​landlord– not even going to go there, you’ll see for yourself when you have any issue (takes forever to get anything fixed)/ it’s pretty obvious that they’re only good for socializing, not doing their damn job.
7) I’m woken up by CONSTRUCTION at 7 AM EVERYDAY.
Honestly the list can go on and on about WHY YOU SHOULDN’T LIVE HERE. The experience here was so horrid that I really don’t want to live in another apartment for the rest of my life. I don’t know why this place hasn’t been shut down because they’ve definitely gone against some health/​safety issues which happened to really effect me. SAVE YOURSELF before these things can happen to you at campus crossings, and choose a better place.

Campus crossings riverside is an excellent place to live, you not only have all the amenities you could need, but it is also a superb location for any UCR student.

It’s a great place for students who just want an easy walk to campus. The apartments are clean, the maintenance is great & quick, the laundry doesn’t require coins!!, and it feels like a safe little community. I lived on the first floor with my window always open a few inches and felt just fine doing it. Like I said, they’re old but for students who just want to live near campus– they are great! Plus the management and office staff are incredible. Always willing to help– you give them a nice smile they give you a beaming one back. 4 stars because it’s not a 5 but it’s not some gilded slum. You do have to be flexible here, there’s one warning for you.

The grounds need to be kept up better. They are not swept nor maintained adequately. The management is good

I’m having a great experience here. I love the space and the community. Very glad I made the decision to live at Campus Crossings, would definitely recommend!

Campus Crossings clearly cares about saving face more than serving customers. Although this issue is finally being resolved, management and staff at Campus Crossings did nothing to help. In order to finally get Campus Crossings parent company to intervene and have my legal rights respected and get my security deposit back, I had to over the course of three months:
1. Call Campus Crossings at least ten times.
2. Email Campus Crossings and/​or Campus Apartments at 8 different email addresses at least ten times.
3. Publically shame Campus Crossings on their Facebook page. (You cannot see this post, because they DELETED it)
4. Publically shame Campus Apartments on their Facebook page.
5. Publically shame Campus Crossings on their Unilocal page.
6. Contact a lawyer and let it be known to Campus Apartments that I had done so.
7. Contact a news station and let it be known to Campus Apartments that I had done so.
The effort I had to go through in order to have my legal rights respected is absolutely ridiculous. My legal rights would not have been resolved if I did not take the aforementioned actions.
It was an insult to my intelligence when Jose emailed Michele telling her the issue had been resolved when it had not been resolved. I called Patches from Campus Crossings an innumerable amount of times. She said Jose would call me back on multiple occasions, and he never did. He only seemed to give a crap after I contacted Campus Apartments and likely got him in trouble. Even after he finally responded to one of my emails just once, he never responded to any other emails again.
When Jose did respond that one time, he ignored my primary concern, only acknowledging an issue with mailing but not with the dollar amount, which shows that he read less than half my email. Jose demonstrated that he never had any intention of resolving my issue and that all he cared about was getting Campus Apartments off his back. Another example of when he skimmed over my email and ignored vital information occurred on Friday, November 7^th. After telling him my mailing address via email on at 12:32pm, he called me five times, left one voicemail, and emailed me once between 12:52pm to 1:10pm asking for my mailing address. HELLO, I JUST GAVE IT TO YOU 20 MINUTES AGO, not to mention giving it to your staff several other times prior.
Patches from Campus Crossings showed a serious lack of customer service skills as well. Via phone, she promised to have pictures of my apartment sent to me. When I called her later, she insisted that she never promised such a thing and insisted I must have talked to a different employee. With a unique name like Patches, I remember who I talked to, and it was her. Furthermore, another time when I called her, she promised Jose would call me back before close of business. He never did, and when I called back the next day, she did not remember who I was. She blamed her poor memory on the fact that she has to «talk to a lot of people every day. I would think someone with basic customer service skills would remember a customer who was as infuriated as I was and who had called numerous times in the recent past.
The competence of management at Campus Crossings needs to be seriously scrutinized.

Paying rent is a little complicated, because there’s no way I am going to add $ 15 towards rent per person in my house just to pay online. I also do not have checks because I do not want to pay $ 20 for checks. It is a little ridiculous that it COSTS money to pay rent. Also the water getting shut off is a little inconvenient, however, I read the reviews online and was expecting that to happen. I made sure I had back up water to last me for at least a day. Our apartment was super dirty when we moved in and a lot of the stuff was breaking. Despite all of this though, everyone is super helpful, even though I’m sure my boyfriend and I get annoying calling and asking about everything. I love the neighborhood and how close it is to the college.

Everything is ok here. The staff doesn’t seem like they want to help you unless you ask. Whenever I ask for a work order in the office, they just tell me to do it online even though I did already. Water shutoffs are really inconvenient whenever I come back from the gym or really need to do my business. I can’t hold it in for 5 hours ya know… But other than that it’s ok.

This place isn’t that bad of a place to live. it’s generally clean and the overall space is pretty big. However, if you’re on a budget it might not be the place for you. My place sot me about $ 900 a month excluding my internet, cable, and electric. But if you’re looking to split a room its not a huge expense you’re taking on yourself. IF YOU DO DECIDE TO MOVE IN DON’T ASK FOR JOSE. HE IS THE WORST WORST WORST person you can sign your lease with. He has an attitude issue and treats you subpar as a prospective/​existing tenant. If you decide to sign a lease, ask for the young ladies and they will be more then adequate to walk you through everything you’re signing. Living here for a year, theres been more than enough problems in my apartment to not recommend this place. Drain issues with the sink, plumbing problem, and water shut offs. Truth be told and a fair warning to all, Find another place. This place is not worth the money or the troubles. I will NOT resign my lease here. GOOD BYE CAMPUS CROSSING.

I want to give negative star if possible. Horrible staff! (Except the manager and the Asian guy) The other f*** b***** treat you as slaves and you need to beg them to help you! Never consider there! I am a silent type of people but can’t bear them anymore! Again, don’t live here or you will regret!!!

The community is relatively quiet and the staff are great. However, we’ve experienced a lot of repair needs in our apartment this year. The workers do great, but sometimes it can take a while to have a work order fulfilled. Otherwise, it’s great living here.

I’m content here primarily becasue its close to campus, they have a decent staff, a convenient laundry mat, and parking spaces are available.
My only complaints are that for the price, they should at least provide a washer/​dryer in each apartment. Also, if they’re going to allow animals to live here, they should at least pick up after the inconsiderate people who don’t pick up their dogs waste. I’ve been walking by the same pile of crap for over 2 months now, and quite frankly as a resident I don’t want to see that every time I go out. It’s bad enough that the dogs are always barking during the day when the owners aren’t home. And of course everyone’s favorite the WATER SHUT OFF. I really don’t see why it happens so often.
Aside from all that its not that bad. The way I see it, human beings are always going to find something to complain about. I’m sure every apartment complex has its flaws and people just have to learn how to deal with life’s inconveniences.

Oh sheesh the ratings arent good for this place :/​well this is my second year living here and I really dont mind it.
Pros: I like how its only a 12 minute walk to the rec center and 20 minutes [maybe 30 if you walk slow] to walk to the furthest part of campus [ex: physics 2000]. I think the complex is relatively safe and i think most of the complex are students. They used to have a trolley stop right across the complex which was EXTREMELY useful, but now UCR stopped the trolley service. I also like how they will fix anything without charging you, but they should right? The pool in the complex is also REALLY nice! I also like how the parking is gated which decreases the chances of people coming in without a gate remote.
Cons: The people at the front office could be a bit rude at times. The rent is way too expensive. Sometimes the laundry machines are broken [but its not that often]. Sometimes the water shuts off, but they usually notify you when itll be shut off haha One thing that sucks is that there is no guest parking without a permit, which sucks if the office is closed and you cant get a permit so your visitor has to park on the street and maybe even real far. The work orders kinda take awhile to be processed.
Overall its decent, and not that bad.
Oh and if you’re scared of cats or dogs then be careful. I also come back to the complex and see atleast one cat strolling around. OH and there are ALOT of snails on the sidewalks

This place is horrible. I’m a graduate student and I lived with UCR Housing during my whole time in undergrad. I thought I would save money by going off-​campus and living here. It was a bad idea. Look at my life, look at my choices.
1) They lied to me saying the lease is «flexible» and they will find you someone to take over your lease if you want to move out early and it will be a small fee. They kept assuring us that they will find someone for us and that it is possible to terminate the contract for a small fee until we signed the lease. We had to sign an AT LEAST 12 month lease. When I went up to LA for summer research, they tried to find me a sublet but nothing happened. I asked to terminate my contract and they said it was not possible. They told me to go find my own sublet if I wanted to terminate my lease (and even then, I’d still have to pay a termination fee).
2) Even though you have to move out by August 15^th, they will still charge you a full month’s rent for August. It’s hidden in the lease (which is 25+ pages) that they either lie about or don’t mention when trying to get you to live there.
3) I did find people interested in subletting my room, but most people had to stay the full month of August or longer, and since everyone HAD to move out Aug 15^th, it wasn’t possible. The front office told me that if the subletter wanted to stay beyond Aug 15^th, they would have to sign a NEW 12-​month lease on top of that! So even though I had about 8 people interested, none of them ever followed through. I lost money on an apartment I wasn’t even staying in AND had to pay double rent.
4) It is dirty. The roof is leaky and everything is old. I feel like no matter how much I vacuumed my carpet or scrubbed down the bathroom/​kitchen, it was still filthy. Also, the walkway outside the apartment is usually dirty because no one ever cleans it (and partiers tend to spill their drinks/​whatever on the floor and so you end up with sticky shoes that take more nasties into your apartment).
5) They take your deposit no matter what. We cleaned our apartment thoroughly on move-​out day (It was seriously cleaner than when we moved in) and they claimed that since they shampoo the carpet and paint the walls for ALL the apartments before move-​in, that had to be paid for with our deposit. WAIT, how is that a deposit if you do that for ALL THE APARTMENTS anyway?! Then NO ONE gets their
deposit back!
6) They do mercilessly tow your car if you park in the front. My friend also came to visit after the front office closed so I couldn’t get a guest
parking permit. His car got towed and it cost $ 300.
7) Maintenance is not the best. They do respond quickly if you file a work order in person at the front office, but if you have a list of needed repairs, the guy will only fix the first thing on the list (and leave a mess after he leaves too).
8) I didn’t feel safe. It’s not gated, so random shady-​looking people do wander the complex.
And to be fair, I will list some perks, they do pay for the water bill. So you can shower as long as you want. And the trolley stops across the street so you can catch that to school.
But otherwise, DON’T DO IT!