Borrego Health – Eastside Health Center

WORST DR OFFICE EVER! The wait was the normal hour like every other dr office. BUT when I called to make the appt they asked what we were being seen for and I told them 3 things. Then we get checked in on the day of and they ask us what we are being seen for. We told them the same 3 things in detail. The dr comes in and asks why were weren’t being seen by the same dr. Which we didn’t even know that was an option. Then he asked us what we 2eee there for. I was once again confused since we’ve listed in detail now our 3 things that we wanted to be seen for 3 times. We tell him the first problem and he says we need to see a specialist which was fine. He leaves the room and a nurse comes bk with a lab slip. Which we then told her we had 2 other problems that we needed to tell him. So he comes back. We told him we weren’t done and he said this is why our office is backed up people want to be seen for 3 things! Yes that’s why we are at the dr. He said we don’t have time for this. The dr had horrible bed side manner. And pretty much let us decide what we wanted for prescriptions and we’re to go next. We were a complete inconvenience to him. I don’t ever recommend this dr office ever.

I have seen Dr Wu for 6 months now he is one of the best Dr s I have seen there. He listened to u and knew what the next step was (in my c ase) THe staff is very nice infront but in back at the. urces station the talk shit. about ther people waiti. g to see the Dr

Really enjoy coming to this clinic. Their patient care is outstanding. Dr. Felipe is the best, we have been able to control my diabetes and blood pressure. I never had a a doctor who actually talked to me about my conditions. He listens to me and I feel comfortable going to see him. I strongly recommend this clinic.

I couldn’t get a much needed referral to see a specialist, even after their doctor saw a recommendation from an emergency room doctor for me to see a specialist. Their doctor did not care that I was always in pain everytime I was in there for an appointment. I think they actually wanted my health to get worse and for me to die. I was always polite to everyone and all the staff in the eastside health center, but some of them were always rude to me.

The are very friendly, the doctor is very knowledgeable, if you wait a little because there is a hight demand of patients, they all want to see the doctor. The nurses are young but they want to help you. They care about your health

Recently, I’m guessing due to new management, they are efficient now. I came in for blood check and tonsillitis. Both times they were helpful.

I DONT RECOMMEND THIS PLACE!!! I called and made an appt. for prenatal care and the girl said I can make one on Saturday (which is super convenient for me). I show up and such a waste of my time! The clinic was closed!!! On the door it read open on sat. 8am-​12pm. I call and the operator for the clinic answers. So UNPROFESSIONAL, all he told me was that «I should just wait for them a little longer». Why waste my time? I made an appointment! Neither did he apologize for the inconvenience. I’m definitely getting myself treated at a better clinic for my pregnancy. So unhappy with this clinic. If I had a choice. I’d rate ZERO stars!

HORRIBLE SERVICE!!! it takes hours to be seen even for an
simple as getting lab work. They hire a bunch of dumb idiots fresh out of school that have a hard time finding your vein and leave you bruised. medical assistants there are so rude and dont do nothing but sit around and chit chat with one another even when there is a waiting room full of patience! DO NOT WAISTE YOUR TIME GOING TO THIS CLINIC. GOOGLE OTHER CLINICS IN RIVERSIDE !!!