Twin Forks Bicycles

Just the best. I had a horrible noise, seemingly a destroyed bottom bracket. Joe worked for two hours, eliminating various possibilities with me looking over his shoulder, making uninformed suggestions. Bottom line, the bike runs like new (it was a cassette problem) and the cost was very reasonable. If the had a coffee bar I’d give them 6 stars!

Had an old pacific mountain bike that needed some tuning up of sorts. I had my brakes done, and what looked like a replaced tire. I took it for a spin directly after it was deemed finished and the tire was rubbing up against the frame of the back end. I paid 90 $ for the entirety of what was supposed to be fixed. I immediately took it back inside and asked for one of the employees to take a look at said problem. He tightened and loosened some spokes and I figured it was fixed. I bought a bike rack and went for a casual ride at home, the problem got worse and I was beginning to be find myself frustrated over the fact I had paid for something, waited a week, and the problem was not fixed. The staff was very nice, but I don’t appreciate paying nearly 100 $ for just my brakes since the tire issue wasn’t resolved at all even though I was told it was.

Great shop on Main Street in Riverhead. Much bigger than the previous location. Super nice and knowledgable staff. Fixed my problem super quick.

Had an unexpected flat during one of my long rides on the North Fork this past weekend. Went to get a tube change which they did extremely fast. They were very friendly and very nice. Allowing my daughter to take a sticker and gave us a namesake pen. They also recommended a place were I could go pick up a car charger for my phone which was dying. The only call out is they charged $ 18 and I normally pay $ 15. But, hey, they were super fast and really nice. I would go back to them for other cycling needs.

Amazing service! friendly staff, conveniently located and very knowledgeable. After getting frustrated by the horrible service at sports authority and Dick’s Sporting Goods, I then remembered that we have a bicycle shop in downtown Riverhead. I brought my tire into the shop they put a new tube and tire on in less than three minutes. It took me longer to write this review that it did for them to fix my tire. It was so easy! Thank you Twin forks ! You have a customer for life!

Twin Forks is a nice bike shop on Main Street in Riverhead.
Very nice staff and nice selection of many cool bikes. Bike racks etc.

I really like the store, but the service is why I’m writing. I’m paranoid to give 5 stars and then my dérailleur snaps off again, so that’s why I’m sticking w/​the 4 stars. They are fabulous here. They fixed my bike in ONE DAY (and it was some «major» damage). They are reasonable with the prices and easy to talk to. I will be back for all my bike needs; service, and otherwise.