I typically do not take time to enter reviews but I would like to take the time now so that no one would have to encounter this company and experience what I have experienced. If you want excellent customer service, efficient delivery, and furniture that does not need to be replaced as soon as you receive it, do not waste your time and money with this company. I placed my order and received it rather quickly however, it was delivered in part and had to wait three days to receive the rest when I was promised to have it the next day. One part of the bed was defective so I had to have it replaced and I have not used it yet. To top it off, the furniture that was sent late was delivered however, it was a floor model which was scratched up and ripped up on the bottom. The sales people are polite however, their follow up needs much improvement. I started with one sales person who then moved to another customer, well two other customers while I was waiting for pricing on my items of interest. As far as the delivery goes, they do not ensure the customer receive what they ordered in a timely fashion. It is as if your purchase falls into the abyss because they have made their sale and you have to pay for the delivery out of pocket separately if you cannot pick it up yourself. I am waiting now five days for my delivery when I was promised it two days ago with nothing more than sorry for the inconvenience from the store manager. When I followed up today to find out the time they will be delivering, I was told I will get it tomorrow, almost seven days. All I can say is, never again! Hope this helps you make a wise decision.
Harvey F.
Classificação do local: 1 Tucker, GA
Walked the entire showroom floor and not once was I greeted or approached by a salesperson. Not to mention mostly everything was overpriced.