SouthTowne Hyundai of Riverdale

Called the service department last Monday to get a price on a timing belt and water pump replacement. They took my phone number and said they would call me back with a price. Well it’s now 10 days later and they still have yet to call me. Guess I will go to another dealer

When I came in, I stated that I wanted to know if I needed an oil change and to see if I had any recall issues that needed to be addressed. The service professional then handed me a form and requested me to fill in my address, contact information, and sign in order to work on the vehicle.
After waiting in the waiting area for about 2 hours, the service professional came and informed me that he went ahead and completed the oil change ($ 35.53) and completed the recall repairs. I take issue with this because he did not confirm with me beforehand if I wanted to have these things done.
To potential customers, be aware that they don’t seem to get confirmation with you ahead of time to ensure that you want to move forward with the repairs (other than a seemingly innocuous contact form that they ask you to fill out and sign upon arrival). Won’t be returning because of the sneaky way that they bind you into paying for the repairs. On the positive side, I was treated nicely by all staff, including the service professional, but I don’t approve of the underhanded service strategy.

SOUTHTOWNE HYUNDAI OF RIVERDALE IS THE WORST HYUNDAI DEALER IN ATLANTA!
We have purchased 2 new cars from this dealership so we went there first a few weeks ago when we wanted to purchase our 3^rd Hyundai. HUGE MISTAKE! Poor customer service and poor selection of vehicles. The sales person was not knowledgeable about any of the vehicles and the sales manager basically told us we couldn’t afford a fully loaded vehicle, even with our low debt and excellent credit. He refused to work with us and totally blew us off. We left there and on the same day went to Rick Case Hyundai in Duluth. We got exactly what we wanted, with no money down, a 2.8% APR, and a payment that fits our budget perfectly. And we got a fully loaded, brand new 2013 Santa Fe. I would not recommend Southtowne Hyundai to anyone. If you want great customer service and great selection go to Rick Case Hyundai in Duluth, GA!

Everyone knows that great customer service=repeat busines/​residual income… I couldn’t ask for better customer service from a car dealership. Perry Weldon/​GSM has always provided EXTRAordinary customer service when helping me select the best car for me (based on budget, personality and desire). I’ve purchased 4 cars from this dealership with his guidance and assistance within the past 5 years (mine and my daughter’s). I always bring my cars back for regular maintenance (oil changes, tire rotation, tune-​ups, etc…) as I know I can trust that I’m getting quality service and not being gouged on pricing. Check them out, you won’t regret it!