Wet and Wild Car Wash

I haven’t been there in a while and I couldn’t remember why. Then I remembered pretty quickly. The customer service people are very rude. They do not know their own pricing or what the other person is doing. Some how my 19.99 wash turned quickly to 30. The wash seemed fun bit after I drove away I noticed all the spots inside they missed. I will not go there again.

I have given this carwash plenty of chances, because it is convenient. I took my car for a vip service and wax. I waited 1 hour and 15 minutes for this service. After waiting an hour, the manager said they would start the wax and my car would be ready in 10 minutes. After waiting 15 minutes, I learned they hadn’t started the wax. They did a horrible vacuum job and didn’t clean my cup holders. They didn’t give me a $ 30 carwash, instead gave me a headache! Do yourself a favor and avoid this place.

Its not a bad place to take your car. They do a good job and really take their time to wipe it down when it comes out of the wash.
They could do a better job of telling you how long a service is going to last. There is only so much entertainment I can provide kids when a «10 minute» wax takes closer to half an hour to 45 minutes.
Other than that they have good fragrances and friendly staff.

I always come here and get the VIP car wash. For $ 29.99, they pretty much detail your car. I won’t go anywhere else. It takes them about 45 minutes and they do a fantastic job! The staff is also super friendly and helpful and they have coffee and popcorn and movies to keep you busy while you wait.

Well, out of purely not having time to go down the hill, I gave Wet and Wild one more chance. What a mistake! $ 29.99 for the «VIP» treatment and I have to ask them to re-​vacuum because it looks terrible. They don’t wipe down the display or clean out the cup holders. This is after my 31 minute wait to get my vehicle back. Do yourself a favor and go somewhere else. You’re just going to set yourself up for a brain aneurism if you come to this establishment.

Great car wash. Waiting in waiting room couldn’t be more comfortable. Drinking my coffee, free popcorn. Watching TV. All this and a clean car inside and out.

If you are in a hurry do not take your car here. Pretty much could have gone across the street and had lunch and a couple of locally brewed beers before we got our car back. «Ain’t nobody got time for that». It just took too long for us. I’m sure they are thorough, but we just didn’t have the time to find out. $ 30 to figure out we will never be going back again. Maybe we caught them on bad day, maybe they were not prepared for the rush of cars, they where about 12 deep. Maybe they were short on employees. But really 25 minutes to wait for a car wash seems a little long.

No stars. This place is an absolute joke. The girl that writes your ticket is about a useful a a thorn in your ass. I wanted a regular wash, amoral on tires and wipe the inside. She quoted me $ 30.00, but could elaborate on the exact details of what I was paying for. They weren’t busy, so that should have been my 1^st clue this place was not any good. If you want pay $ 30 for a substandard wash take your Car to them. Highway robbery. Take your car down the street to octopus. 19.95 place was packed but I was out in 12 minutes, and the car look great.

Pretty bad at washing cars. Always poorly staffed and your Windows are dirtier when you leave since they don’t use clean towels. Recommend Octopus car wash over these guys.

The Worst Customer Service and Car Wash Experience!
This was the first time I have visited this car wash and I will NEVER return! I pulled my car up near the vacuums and went inside to pay for my wash. After paying I stood near the window to watch my car go trough and realized that my driver side mirror was broken off. I quickly went up to the counter and told the man and he said he would call a manager and I could wait outside for him. I waited for my car to come through the wash and be polished for 15 min and still no manager. I went back inside and spoke to the man behind the counter and said no one had come to talk to me. He followed me outside and found the «manager» for me to talk to. The «manager» said that there was nothing he could do and told me to look at all of the other cars coming out of the car wash none of them had missing mirrors so it must have been my fault. All I wanted was a refund and he said he had no power over that and the man who did, the owner was not here. I went back inside and there was a young lady behind the counter. I told her my situation and she said that the owner was in a meeting but he should be out soon if I wanted to leave a number. As I started to leave my information the SAME guy that I had paid, initially complained to, and said he’d find a manager to help me walked out and was introduced to me as the OWNER! I could not believe it! I told him all I wanted was a refund and he REFUSED because they had performed the service and there was nothing he could do for me. So not only am I out the $ 13.88 I paid for the car wash I also have to pay to repair my mirror. Save yourself the headache and go somewhere else.

I love supporting a local business when it is feasible. At the beginning they were doing a great job and times were minimal. I have given this car wash plenty of chances. I must say that the employees are not at fault, but probably the managers or owners who do mot staff adequately. the intake line usually has 1 lonely employee with backed up vehicles. Wait times frequently exceed 30 minutes. Unfortunately, as much as I want to go here I will be going somewhere else.

I have been going to wet and wild for several months. It used to be really good but lately on my last three visits my car has come out dirtier then it when it went in. Until they bring back their standards might want to try somewhere else