Merchant’s Tire & Auto Centers

Rip off!!! I guess I’m not the only one who thinks this place should close down. STAY AWAY!

This place stinks… DO NOT BRING YOUR CAR HERE… AT ANY COST… they rip you off… if you bring your car here for an inspection, they find things on purpose to charge you a lot of money that don’t need fixing. To be smart go to Preston Auto Repair at Starling and Patterson.

If you are a woman don’t go here. Not only do they overprice and take advantage… They totally f you over at a time of need. Last year I had two flat tires on my honda accord and I had chrome rims. At the time I was hard up for money and a young 20 something year old offered 4 used tires that would pass inspection in exchange for my rims. I thought it was a good deal since I didn’t have much to buy low rise tires anyways. 4 months later NONE OF THEM PASSED INSPECTION. Not only did he f* me but he didn’t take me to dinner first. His MANAGER was there witnessing it all. I called back and no one would call me back. At that point I knew I couldn’t go in there and be compensated for what they had done. Not only did they screw me on my tires but when they put them on my alignment was totally off and I had to replace my tie rods too. This place needs to be closed. Just bc it’s in the west end doesn’t mean they have any class

dont ever get your car inspected here, they will find something that needs repair in order for you to pass, they actually used a micrometer to measure the thickness of my rotors and drums and when that failed to fail they wiggled every linkage i had
and said i needed a ball joint, alignment, fuel system clean, brake service (which is only a blow out using air). i took it to another shop and they checked my ball joints and said nothing wrong with them. passed with flying colors. if i needed a ball joint wouldnt my tires be worn? i got 95 000 miles on the tires i think there wearing just fine. i took it in for tires cause i was worried that 95 000 miles is alot for a 40 000 mile tire but they were still not too bad just old. DONT LET THEM TOUCH YOUR CAR.

Pretty cool people, for the most part, minus the douchbag who didn’t acknowledge me as I walked in the door. Took about an hour and a half for just an oil and filter change. But for 25 dollars, can’t beat it.

Took my car to Merchants for a standard State inspection. They failed my car & came back to me with a $ 1300 estimate on bogus repairs. Car passed inspection elsewhere. Criminal practice by Merchant’s.