Cellular Sales, Verizon Wireless Authorized Retailer

I first went here because it was next door to my favorite Vietnamese restaurant and I was in the market for an iPhone 6s. This place was not crowded at all and very clean. I can’t remember the salesperson’s name but he was very friendly, professional and well dressed. I would have bought my phone here but they didn’t have a 32 gig. He called the next closest authorized Verizon store but they didn’t have it either. I was disappointed I couldn’t buy my phone from him because of the great service I received. But I will definitely come back in the future.

I normally do not do a Updated review on a place so quickly, as I like to wait at least a year. However, this deserved an update, and I JUST did not want to wait a year.
As you know, it is ALL about «Customer Service». I just recently bought a Samsung Note 3 phone from Dan, and within several days of owning this great phone… I noticed it was not accessing 4G, and ONLY staying on 3G, even though I live in a 4G area. So, I called Verizon and a Rep told me to take it the Corporate Store and have them check the phone out. They did JUST that and replaced the Sim Card. I than call Dan at the Verizon place to let him know what had happened and he assured me the next time to bring it there as they would have taken care of the problem.
About 1 week later, I was having the same problem so this time I went back to the Original Verizon Store. Dan was not there. However, the Manager by the name of James was there… I had met him earlier, when I bought the phone from Dan as he came over to THANK me for buying the phone in his store. Dan, went over the phone and without hesitation, he went to the back and brought out a NEW phone. He assured me in how he wanted to make me Happy. He also commented how he wants me to return again as a Customer. He set the phone back up and set up my email accounts. The ONLY thing I had to do AGAIN… Go back home and re-​down load the Apps and re log back into them them…
So, when I left… I left as a Happy Camper. James and Dan’s Customer Service goes beyond Good Customer Service for this Store. If you read this and decide to go into this particular store… Ask for Dan or James. If they are not there, ask when will they return. I am sure the other Reps are just as good, however my experience tells me how these two guys are the BEST in this particular Verizon Store. Great Job James and Dan, as I will be returning, and I hope my friends will be coming as well.

These guys are so helpful! For many years dealing with wireless providers and equipment changes and the like was a real pain.
Now that I am a customer of Cellular Sales/​Verizon, that has all changed. This week I worked with Eric from the Patterson Ave store to get a new line and make some changes to a business account. He couldn’t have been more helpful and got everything worked out just as we needed it.
The management is attentive, ownership is in it for the right reason, and it’s a local company!

I went here with my friend earlier today because he was in the market for a new iPhone 5S. The guy that was helping us was amazing! He made sure that my friend understood everything about his new plan step by step and always stopped and asked if he had any questions. The process for setting up his new plan and getting his new iPhone 5S activated was so simple. The representative also took the time to get to know us by opening up conversation during the activation process, which is really good. The representative also helped my friend save some money by asking my friend if he worked for a company that qualified for some employee discount. My friend was in luck and was able to have a 15% discount (I think this will be applied to his monthly payments). Most representatives won’t even try to help their customers save money. This was certainly not the case today. I was surprised how great the service was at the Verizon, not that I thought it would have bad service or anything. Not as much people were here when we went, but it was around early afternoon, and I’m sure people were at work or something.
This location is a pretty decent size store. Very clean setup and a great display of phones to try out. If you’re in the market for a new phone or are planning to switch to Verizon, this is a place that I definitely recommend that you go to!