Butterfly Nails & Spa

worst place ever the lady who waxed my eyebrows burn the life out of me. this is unproffesional. never coming back now i got to look like this

#1. Pedicures are affordable and good. If you want to pay extra they have a deluxe pedi that’s good too. The only downside is that the nail polish will come out super fast so bring your own nail polish. #2. The place is clean and they have a TV and cool music in the background. The people that work there are super friendly and they accept card, that is a plus if you don’t like to carry cash. #3 DO NOT GET YOUR NAILS DONE unless it’s something super plain. They are usually rushing and when they mess up and you tell them, they be like” that looks good tho” …

This place… um, no.
Unless you are a regular you don’t get treated right. My mani and pedi were not done with care and I was poked, pinched and the polish on my toes smudged meaning it was TOO thick! They man-​handled me instead of just asking me to move my arm in certaiin ways. Very rude. AND to top it off and this is my pet peeve, to talk (both technicians did it) in Vietnamese to each other while helping me. It is so rude. Not calming. Never will be back. I would rather go somewhere and pay double than go through this experience again.

I came here and saw Andy he is very nice I don’t feel like my service was rushed. great customer service .my nails were done too quick.

I do love this place. I go every two weeks. I have difficult feet. They always get them right. Granted the employees sometimes joke around too much but they do awesome work. Prices are reasonable. I enjoy my time everytime I go.

This is the most ghetto nail salon I have been to and it’s not because it’s in downtown Richmond the people that run this nail salon are just ghetto.
these two women V and her sister in law have very bad dispositions. First of all these to think that they are too good to be doing this kind of work in the first place. They think that you’re just supposed to accept whatever they do to you, and if you have any input they get real shitty and begin to loud talk in your ear or over your head in their native tongue, and you’re a paying customer .how rude. CAUTION don’t get your eyelashes done there ladies they use black hair bonding glue and the end product is thick unrealistic looking lashes reminds me of a unilash. These people need their licenses checked.

Eh mediocre job and not good customer service, should have listened to Unilocal and not came here in the first place.

Getting your nails done by Andy is hella AWESOME. Hear me out, it’s like UR nails doing by UR homie.
It’s a hit or miss for some but I love his character. He is hella blunt but it’s for your own good. Lol U don’t wanna walk out looking a foo and he doesn’t want credit for you looking one. Lol with that said!
Thank you Andy for telling me to get coffin style instead of claws cus that’s «hella old school» lol. Every person I helped at my job (CBCB IN BERKELEY) complemented the style as well as the color.
Full set was 20 bucks. Plus tip and a slice of pizza (don’t ask lol)

I did not like this place it smelled gross and looked ratchet the lady messed up my eye brows! Never coming here again!!! I rather go to a better high class place to get my brows done the here!!!

Second time here. They are a nice family owned business with careful work. The guy. Andy is hysterical. Decent prices. Will continue to come when in the area!

Best place for everything. Pedicures, manicures, waxing. Andy and Kelly are very nice and do a great job. I always get the designs I want. Andy is funny and does a great job and Kelly is nice and friendly. Over all the place is clean and good to gossip :) best place in the hood.

Under new management. I used to go here years ago but stopped when the service became mediocre. I gave it another try a few weeks ago because I needed a quick eyebrow wax when I discovered the place was under new management. I was quickly seated and eyebrows arched to perfection.
I went back yesterday for a mani and pedi and was not disappointed. The pedi was especially nice done by Tom. He took his time with my feet. I will definitely go back.

No frills basic nail salon. A husband and wife salon.
We found the butterfly nail salon to a very clean salon with pretty blue painted walls with murals and little plants near the entrance of the salon. The wife performs the pedicures and the husband does the manicure.
He lacked finesse and the ability to make small talk. I am use to salon where the manicurist lady loves to chit chat with new clientele.
I told my daughter to choose a color. He cut her nail, soaked her hands in a sudsy bowl for a few seconds, cut her cuticles, dried her hands with the same towel used for the bowl and painted her nails. We waited at the table before he directed us to the nail dryers.
I could have done the same manicure myself at home. I was looking to treat her to a fancy manicure. This is not the place.
This is definitely not a spa. $ 10.00 for a manicure. Tip is separate.
Next time, I will read all the Unilocal reviews first.

I would not recommend this place at all. I went in to get a pedicure. Only two people working a lady and a man. The lady told me right away to get in the spa, which I did while she was helping someone else. I stayed in the spa soaking my feet for about 25 – 30 minutes. The man was doing someone’s nails. The lady made it seem she was going to finish soon and take me next. The guy ended up doing my pedicure and he did a terrible job. He was rough and he finished really quick.

I came here on a let me just give it a shot kind of attitude because I wanted to get 3d nails for a decent price. Well I’m so glad I came, they where very nice and I was instantly seated (I was a walk in) I showed a picture of what I was looking to have on my nails and they did even better. I was shocked at how quick my full set stiletto nails where put on the polish and design where also very neat. I recommend this place to all, they’ve won me over.

I happen to be in the Richmond Marina and I decided to stop by at Butterfly Nails to get a fill. I AM SO GLAD I DID! I wasn’t sure what I wanted but I told them I wanted something SUPER GLAM-​SUPER CUTE-​SUPER BLING and that is exactly what he gave me at a very reasonable price. I was so happy that I went ahead and got my toes done as well. Aside for doing such an amazing job on my nails I was even more happy that it didn’t take much time to get everything done. I love how I get compliments every single day on my nails! I will go back or sure! I recommend this place to everyone!

There’s a reason why this place is always empty, but I didn’t follow my gut. Went to get my nails done with my friend, and only 2 nail artist. Nobody in line but us. They took forever just to finish, I asked for the white tip while my friend asked for a design. Lady heard her and said okay. When it was time for the nail polish to be applied my friend reminded the lady about the design she wanted. Lady just put on the nail color and set her to dry. Ignored her request and said she didn’t know design. Never going again.

The first time I came here was to get a pedicure. I had the young girl put on some acrylic on the side my big toes because I had surgery on it a while back. The acrylic came out to be too thick and she didn’t even polish or file it down to be smooth and flat like the rest of nail. The second time I went there to get a manicure and pedicure was on a Friday afternoon. There were a few girls in line for full set and pedicures, but they wanted the full set first so I was hoping to get my pedis done next. A girl had just gotten into the chair to get her pedicure. I waited patiently for 45 minutes pacing back and forth picking and changing out colors several times. When she was almost done, she asked for a manicure and eyebrow wax. I thought I would of at least got to sit and soak my feet in the water, but I didn’t. The ONLY girl doing the pedicure went from pedicure to manicure to eyebrow wax. I angrily stormed out after a couple of the girls had left since we were all waiting too long to get service. Knowing it’s a weekend and people normally have time to get manis and pedis after work so they can go out for the weekend, they could have employed at least a few more manicurists and pedicurists, but NO they didn’t. A usual customer told me that they normally just have one person doing pedicures and 2 doing manicures. I guess I won’t be showing my face there anymore. I’ll drive farther just to get pampered faster.

I came here about a month ago. for the very first time with my sister .
Got my nails French tip. It was ugly ass hell I’m never going back.there. I’m talking my money to a better nail shop.

So i went here for a pedicure and a full set of nails and also i wanted my eyebrows done. I did not see any prices up so i guess the owner makes up the prices as she go. The pedicure was ok but i hated the way my eyebrows looked when she was done i looked like a damn circus freak but other than the 2 eyebrows i had left on my face i guess it was ok. the guy there was very nice except for the part where he kept trying to stick cough drops in my mouth with his bare hands. My thought was did you not just scrub somebody dead skin cells from there feet now you are trying to feed me. gross! …