BioRide

My family, and extended family, used BioRide for our Tacky Light Tour over the Christmas Holiday of 2015 and were incredibly happy and impressed. The driver, Eric, was incredibly professional, very kind and did a great job driving us around with our little kids. I felt very safe with my young children in the van and his driving was comfortable and responsible. He was also very patient as we got out at different stops and provided a great itinerary to see lights across the city.
The Mercedes Sprinter was impeccably clean and comfortable and you can tell that the company puts a great deal of pride into their vehicle fleet and service. The were responsive to emails and phone calls and very polite when negotiating and planning the evening.
Thank you to BioRide, you did a fantastic job — very much appreciated!

I tried BioRide out for a Unilocal Tacky Lights Tour. The guide was chill, laid back, and personable. He had some really great stops lined up, just about all of which were new to me, but one, which was cool. The driver gave us the perfect amount of time at each stop. We never felt neither rushed nor bored. The timing was just right. He was also flexible and included some unanticipated stops. The Sprinter was surprisingly roomy and comfy. The driver was very accommodating. He even made a pit stop for some of us ladies who had to use the restroom, which was much appreciated. I would definitely book with them in the future. The lights tour was great, and that grand finale with the lights synchronized to music made my night!

Just finished the Tacky Lights Tour with Unilocal Richmond and BioRide. Such an amazing time. We were picked up in a very roomy Mercedes Sprinter bus… There were 11 of us and plenty of room! We were greeted by our driver Sean who was awesome and brought coffee and hot chocolate from Starbucks. He played holiday tunes on our tour to see the best lights in Richmond. The van was awesome in that everyone had a good view at all times. We were also to stop and get out to take photos! Would definitely use them again!

Another fantastic experience with BioRide! Driver, Sienna, went above and beyond — She arrived early, was friendly and made what could have been a simple transportation service an additional experience for the Bride and Groom! BioRide is my #1 transportation recommendation!

Meh. I called for a reservation, and it would have been $ 52 (without tip?) to get me from my house to the airport.
My house is 4.5 miles from the airport, and it’s a 10 minute drive.
Instead, I opted to pay for parking, $ 7 a day for a total of $ 35. Strongly preferable to $ 104 round trip.
They seem to have great service– they were very polite and organized on the phone, much better than other taxi companies I called. But too expensive for me for such a short ride.

I booked BioRide about two weeks ago for a bachelor party in Richmond, VA. We did a beer tour of three local breweries and I must say it was an awesome experience! From when I first called about the tour to a week after the party, BioRide’s customer service is ON POINT and the REAL DEAL, y’all.
Jesse and his team were professional, gracious, and offered great suggestions for the night of our party. Shawn was our driver and he too was very professional and helpful. They all went above and beyond our expectations and handled each of our requests promptly and without hesitation.
The vehicle we had was the 11-​passenger Mercedes Sprinter and it was more than adequate for the ten guys. We were also provided with a cooler filled with ice, water, and snacks for our journey.
Honestly, I never read the Unilocal reviews prior to using BioRide, but as I read them here today, I completely agree about their customer service. It is by far THE BEST service I have ever encountered and I recommend their service with out hesitation.
Thanks for a great time!

I used BioRide for transportation to and from the American Girl Store in Tyson’s Corner. Unforeseen complications cause the driver to be late and left us without an EZPASS tag. The planning process seemed to get mixed up along the way, and we end up getting arriving 20 minute late. Luckily, ten AG store was patient and gave us extra time at the end. BioRide also discounted our rate and was professional in the way the situation was rectified. I would definitely use them again for limousine services, all things considered. Exceptional customer service overall, and a great value.

Excellent service! I called on BioRide to pick up my 2 teenagers at the Norfolk airport and take them to our rental in Corolla — a 2 hour ride. And the pickup time was 11:30pm. It was never a problem and they performed beautifully. I believe the cost was appropriate for the service provided and I would absolutely use this company again.

I haven’t actually gotten to use this service, but I’m reviewing Jessie and Eric, the two gentlemen who handled my calls.
I called them half an hour before they closed on behalf of someone stuck on the tarmac at the Richmond airport. Jessie assured me that getting my person picked up and driven to Washington D.C. wouldn’t be a problem. I told them I would call back once I had more information about whether or not we would be needing their service. They called me back in about 10 minutes to make sure we were all on the same page so that they could have someone standing by.
We ended up not needing them but I felt the courtesy and professionalism from these two warranted a public note of thanks.

I used them twice for rides to/​from the airport and my home. The drivers are extremely courteous and professional. Prior to each ride I received a text message letting me know who the driver was and asked if I needed anything in particular. The coffee in the morning of an early flight was a nice touch. I will definitely be using them in the future.

My wife and I had a wonderful experience being rescued from the Richmond airport last night by Nathan and bioRide. We have never used them before, but certainly will again! Great vehicle, great service, extremely professional and friendly driver, and VIP treatment at the airport! It made for a late night journey home that was much more relaxing than any other way I could imagine.
Thank you so much for offering such a great service in our community. We sure need it!

This company not only sets the bar in customer service, but continuously finds ways to exceed it. Our driver was 15 min early, personable, easy to talk to and a true professional. Kudos to this company for being the best, with competitive prices. I can’t speak highly enough. Do yourself a favor, and use their service. Flawless.

Excellent experience this morning taking a ride to the airport. Car was early, clean and the reservation making process is clean and simple. Took all of the stress out of getting to the airport on time and worrying about parking, etc. I will use over and over again.

RIDE LIKE A TACKY LIGHTS RVA ROCKSTAR
Well, the guys at BioRide must’ve read the
customer service manual because from start to finish — from the moment I picked up the phone to inquire about their Tacky Lights Tour until the time we got dropped off — it was an impressive, intelligent, and caring experience.
1) The week of my event I received email updates. The day of my event I received texts. And every time I spoke with someone on the phone I was treated like a family member rather than someone who was standing in line with a deli number.
2) The Mercedes Benz Sprinter van is fueled on bio-​diesel (that’s earth friendly French Fry grease for those who don’t know) — an extremely progressive touch for a company in a city where traditions rarely budge.
3) The van was super comfortable for our 2 hour jaunt through the Tacky Lights Tour — even with ten of us. I’m glad I opted for the van rather than a limo. It was easier for my parents to get in and out of and the driver even brought a step stool for them to use.
4) It all started with a toasty virtual Fireplace glowing on the TV screen overhead and 10 hot cups of Starbucks hot chocolate — both gold star touches — considering most companies would’ve opted for white styrofoam cups filled with luke warm Swiss Miss and a blank TV screen.
5) The driver rocked the christmas casbah and scored extra holiday style points with his festive Santa hat and modish plum colored suit. His iPod x-​mas mix had us singing along at times, he was charming and funny, and preplanned our route which made for an incredibly smooth ride.
I couldn’t be more pleased with BioRide and their Tacky Lights Tour. They’ve really sorted out how customers want to be treated and for that, they’ve earned a customer for life.

We used this company, BioRide, for a special girls night out dinner at the Jefferson Hotel. I was impressed immediately at the level of customer service that this company offers. We had requested a sedan for our pick up, but our driver arrived in a sprinter van. He told us later this was due to the fact that all the sedans were out that evening. We were quite impressed with the van, if you should ever need transportation for a large group of people, 10 to 11, this would be an ideal choice. At the end of the evening we texted our driver and he arrived to pick us up within minutes.
This business is not as cheap as a regular taxi. However, the level of service you get is so far above a regular taxi, that I consider it very worth it, especially for big events. If I were to need a ride to a wedding, a corporate event, or even the airport, I would not hesitate to use BioRide in the future. I have already recommended the service to several of my colleagues and neighbors.

Had a great experience today with BioRide! I was here from Boston on business and needed a ride to the airport. From the moment I called to the time Jeff dropped me off it was very professional… And Jeff even texted me to ask if I wanted a coffee ready in the car!!! Seriously, who does that!?! Amazing!

We called BioRide the other day after my wife’s car got a flat tire on the Belvidere Bridge. We have only one car, so our plan was for me to get a cab to where she was stranded and help her with the tire. Brian from BioRide answered the phone and right away, he made me feel like everything would be OK. He showed up 5 minutes later, just like he promised on the phone. He was a saint and really helped us out of a jam, and quickly, too.
BioRide has great, caring, professional people who go way beyond the extra mile. I’m telling everyone I know to use them from now on. I know that we won’t be calling anyone else but them for cab service in the future.
Thank you, BioRide!

Everything we needed. (nice ride, entertainment, plenty of snacks and bathroom breaks)
The ride was great. Jeff was extremely helpful. We were rerouted as needed due to traffic and always kept us up to date. Couldn’t ask for more.

More than 4 months, I, with my team from different places, traveled weekly to Richmond. One thing really to look forward after a long trip is an awesome relaxing taxi service. BioRide is just not a service but truly an experience. It exceeds your expectations right from the moment you call them. The tone of the person on the other end is caring. I have interacted with Kris, Jeff, Joe and Serena. They take full care all along. Reliability is the key in this business and these guys blow way past ahead it.
They have awesome fleet of cars. Do not confuse the bio diesel to be leveraged buy manipulating engines in old cars. BioRide has 2012 Jettas and much better cars. They have iPads, wifis etc to make whole journey pleasant. I also get my complimentary custom drink — RedBull :)
My whole team used Bioride and I will strongly recommend it to anyone coming to this area. They serve not only RIC area but nearby too. So if you are planning to be anywhere near, you know who to call.

As far as taxi cab services go, this place deserves every single star above.
We were given the number to this taxi cab company by a friend who said that the people who drove were extremely nice and also they had AWESOME cars in their fleet. As of today, I know they still have a Jetta and also a mercedes and for taxi’s, that’s pretty damn cool and classy… and I love to stay classy. hah.
Anyways, I’m not exactly sure of the area that service but we called them last minute on Saturday to take us down to Shamrock the Block and picked us up promptly and also scheduled a time for them to pick us up later. Extremely reliable and also ecofriendly which is basically knocking out two birds with one stone.
Not to be rude to other cab companies, but it sure is nice to be able to have a conversation with the driver and they actually want to talk to you and not just get you from point A to point B.
So…if you’re living in the fan area and need to get somewhere, call this fairly new company today!