I will never go back here they were remodeling I get that but you could be closed for a little bit for this. The bathroom wasn’t marked so I went then I came out to order I ordered what I normally do the app for Starbucks says 2 – 6 min pick up it was a 12 min wait for my 1 coffee to get made and the lady said your welcome and I just walked away. But the costumer behind me got her coffee half off because she knows one person who works there. This is the worst Starbucks I have ever been to in my life.
Kristy H.
Classificação do local: 1 Pasco, WA
Will never go back to this Starbucks location again. Very horrible service there this morning. Not my typical experience EVER in Starbucks. So very disappointing. The service and the 3 girls that worked there were more than disappointing. Had a buy 1 get 1 coupon on my phone and showed them the code just like it said to do, they rudely stated they couldn’t honor it. I asked them to read the coupon(clearly states«print or show your mobile device». They would not honor it and would not explain why. Just that I needed to show them my Starbucks card. I never got a card, I don’t know what they are talking about. They said, well, you wouldn’t get those emails if you didn’t have a registered card. I asked for them to read my email, it doesn’t say anything about a card. They looked at me like I was completely stupid, and made me feel very embarrassed. All over $ 2.50??? Come on Starbucks. Then they asked if I still wanted my coffee, I stated that I did. I paid my 10.00 tab & then was rudely told«you can pick your coffee up down there.». Um, excuse me, I’m trying to put my debit card back in my purse, do I get 2 seconds to do that? Guess not. The girl making my coffees asked«how’s your day going.». I stated«it was better before I came in here.» She rolled her eyes and said«I’m just trying to make your coffee»…and she did, and seemed that she definitely would rather not be. I got the whole«have a nice day»…more sarcasm. I said Thank you when she put my 2nd coffee on the counter & left. It’s 3 hours later, and I still feel the need to write this review. I definitely would rather be writing a great review on how they made me feel like a valued guest.
Jenn S.
Classificação do local: 4 West Richland, WA
I am always a fan of Starbucks coming from Seattle. This one is no different. Typically get the same thing everytime and it is always made the way I like it.
Deborah N.
Classificação do local: 4 Richland, WA
The coffee has always been good for us at this«cozy» Starbucks outpost. Friendly and speedy baristas will get your drink to you(no drive thru here). Not a lot of room for inside seating. This is a better spot during the warmer months when you can sit in the outside area.