Youfit Health Clubs

THIS GYM SUCKS! I was told by the salesperson that he would waive the annual fee. When I arrived the next day he said he was unable to offer me that deal, and according to the club manager that deal does not exist. So you have your classic BAIT & SWITCH going on at the Richardson location on Beltline. With the exception of my first workout, all of my workouts and this review apply to the Dallas location on Beltline. I quit after only three days. I initially quite once I discovered that THERE IS NO DECLINE BENCH! How can you take a gym seriously when they don’t even have the basic equipment? Maybe I can live with the WEIGHTS ONLY GOING TO 90lbs but no decline bench? Wow… I only worked out at the club 3 or 4 times. Most of the staff is friendly but some of them are not. I TRIED TO TERMINATE MY MEMBERSHIP THREE TIMES WITH NO SUCCESS. On my last day there the manager terminated my membership effective immediately for «improper use of the equipment», after he watched me workout via their video cameras (VERY CREEPY BIG BROTHER BEHAVIOR). Because I’m smart enough to figure out how to use a shoulder press machine to do shrugs I GOT KICKED OUT OF THE GYM WITH NO WARNING OR NOTICE. Wow! YOU GUYS SUCK! Not only that, when I informed the manager that a 4″ ROACH crawled into the shower stall while I was taking a shower the manager emphatically denied that they have roaches. So now he’s calling me a liar. Like I said, YOU GUYS SUCK! AND YOUR GYM SUCKS!

I’ve lost all faith in this company. The training sales person lying to me and now that he’s gone they have no proof even though I’ve complained from the very beginning of my training sessions of things that he promised and did not deliver. Today my trainer canceled an hour and a half before my session. She is the Second trainer to bail on me the same day as my session. So big deal they gave me three months free and I have no results from three months of training.

Nice little quiet gym in Richardson. I’m not a gym nut by any means this was actually my first time going in years I went as a guest with some friends of mine on a Sunday. It wasn’t busy at all tons of space everyone was real respectful. I don’t go to a lot of gyms to know if the equipment was good but I know everything was new.

Worst customer service and will rip you off in a heartbeat… They lie and are not at all about your fitness only the money in your wallet…

This club has been open about 6 months and is poorly managed. They already changed weekend hours to open an hour later and still can’t have someone there to open on time. The club and people seem sad, maybe because the employees play the music they want and not motivating music that good gyms play. machines are often not cleaned and you leave feeling depressed. I guess you get what you pay for. We’ll see if they can maintain memberships since I and many others are already leaving or looking to leave. Convenient for me but not if it can’t be a fun gym that I look forward to going to.

Horrible customer service! My membership was transferred to YouFit from another fitness company that closed down gyms in the area. The only problem is that no one bothered to inform me of the switch. They kept withdrawing money from my bank account by auto-​draft. I even sent them a certified letter cancelling my membership, and cancelled the auto-​draft. Then YouFit kept calling me at home, demanding payment. I finally got though to them, and they demanded $ 40 to cancel my membership. After arguing until I was blue in the face, I finally coughed up the $ 40 to get them out of my hair. A couple weeks later, they were calling me, demanding monthly dues again! I keep trying to call the woman, and she is always «on a break». I tried to leave her a voicemail, but her VM box is full!
If you decide to join this gym, get all the gory details in the contract about how to get out of the membership.

I use this as a backup to my regular gym as the price is right and it’s close to work. The equipment is great and it seems well maintained. I wish they had a set of smaller weights (2, 3, 4, 6, and 7 pounds) in the weight area (not locked up in the fitness room) for women working small muscle groups like rotators. The classes I’ve taken there were horrible, really worthless. With one exception (Zac? who totally rocks), the front desk employees are pretty lackadaisical about their job. Don’t bother leaving a message for anyone because your phone calls will never be returned. Lots of staff turnaround as well. So, if you want a gym without frills (no towels or locks for lockers) and only plan to use equipment and free weights, this is a great place. But, if you like good classes and friendly staff, this place is not for you.

My last day at LaFitness was January 13^th. I have nothing negative to say about LAFitness. We had a good 3 year relationship but this YouFit opened up right across the street and it’s cheaper so, I switched. So far it’s been good. Today was the first time that I’ve noticed the women’s bathroom a little on the «dirty» side. There was a bunch of hair on the floors along with dust bunnies. I hope it gets taken care of tonight. And I also noticed there were NO HOOKS in or outside the showers. Like, «Where do I hang my towel»? I do shower everyday but always throw my towel over the shower pole and never really gave it any thought until today. I mentioned it to Shane (front desk) and he said he was going to mention it to the Manager (or someone). He said I was the first to ever mention «Hooks» in the showers and it made sense to him too. We’ll see what happens. I will send an e mail to Corporate as a suggestion as well. Other than that, I am enjoying daily lunch hour here. The staff is friendly, gym is clean and there has not been a time where I have to wait for someone to get off a machine. They have tons of machines!

You fit health clubs have great facilities but their corporate practices leave much to be desired. They close clubs without notice and transfer your membership. Interestingly enough the receiving gym doesn’t know about the closure of the new memberships. Don’t try to get your money back either even if it isn’t practical for you to get to the new gym… who wants to have to drive to another county to work out! It’s no wonder the local gyms aren’t ‘allowed’ to give out corporate contact info… corporate would be swarmed with irate clients!

Clean. Never too busy, in fact it’s perfect because I can always use the machines I need. The staff is friendly. The locker rooms are clean. And only $ 10 a month?! You really can’t beat this.

When they tore down Albertson’s I wondered for months what they were building in its place. Lo and behold it’s a new gym right across the street for LA Fitness. It’s bright and green!
I’ve been a member at several gyms in the Richardson/​Garland area: the Richardson Rec Center, 24 Hour Fitness, LA Fitness and Fitness Connection. It’s only been open for a few months so membership is still low. So that means up-​front parking and no waiting for a machine at all for me.
After having my baby, I started looking for a convenient place to work out that is close to home with a reasonable price. I stopped into Youfit and while it was no frills the gym has everything you need to get a good workout in. I quote, Ray C, «Semi-​bare-​bones gym with everything you need — no towels, key/​wallet mini lockers, swimming pool, sauna, basketball court, but they have great Cybex machines and enough free weights to get the job done.» If you are looking for on-​site child care, this place doesn’t have that either. Like I said — no frills. In the ladies’ locker room, they have two shower stalls and one stall to change. They pride themselves on being «green» so there are no paper towels and you won’t get a print out of your membership contract unless specifically request it. The group exercise classes are very limited as well and there are no cycles for spin classes yet. I was told that the cycles should be ordered now that they have reached their goal of 2000 members. I go pretty early in the morning so I have not had a chance to attend any of their group classes. If you go with the $ 10 membership, group classes are not included. It only comes with the $ 20 membership. With the $ 20 membership you can also bring a guest (unlimited).
I’ve been going to this gym for a couple of weeks now and only had one hiccup so far. The gym opens at 7am on the weekends. Got to the gym and the girl who was supposed to open up the gym Saturday was late. So we had to wait until she got there to work out. One of the trainers was there waiting too and had already called the general manager. The general manager comped us one month membership for the inconvenience. I’ll have to wait and see if they follow through on the comp.

Semi-​bare-​bones gym with everything you need — no towels, key/​wallet mini lockers, swimming pool, sauna, basketball court, but they have great Cybex machines and enough free weights to get the job done. Gym is clean and well-​lit. They only have two small wall clocks though. Now go get your lard ass in the gym before I cut some bacon off your belly.

horrible management. i wanted to cancel membership and got the full run a round for weeks! i still got charged the following month. i am very disappointed!!!

I was drawn to Youfit after receiving pre-​opening flyers through the mail exhibiting a multitude of Cybex Arc trainers which I’ve had lots of results using but the trainers are not as commonly found as other brands of ellipticals. Couldn’t wait for opening day as I purchased a membership online for myself and my husband.
Great gym, great equipment, nice TV displays on most of the cardio equipment, and a variety of circuit trainers, but nothing to wipe down machines with.
Unfortunately there is a total lack of professional customer service at the front desk, which is apparently run by gum smacking, rude teenagers playing hoops with pen baskets and displaying an attitude every time I check in. So far I’ve been three times and have never once been greeted with a simple hello how are you? In fact, I’m the one who has taken the initiative to greet them only to receive a curled lip grunt in return.
Most fast food restaurants offer better customer service than this place.
Nice gym, great equipment, great place to go to experience how you don’t want to be treated!

Place has been open less than a month but I think it is great.
The gym itself is kept pretty tidy and it has everything that I need. Location is newer so there is no traffic, which is amazing.
They had a special so the price I am paying monthly cannot be beaten by anyone in the area.