Courtyard Dallas Richardson at Campbell

A much updated review is needed. If my parents used Unilocal,they’d be the Duke or Duchess of this hotel. They don’t always make reservations ahead of time and can usually walk in to reserve a room at a really reasonable rate. The location is off one of the busier streets, but not far from restaurants, malls, and grocery stores. The place always seems calm and quiet, which is what you want in a hotel when you need to relax, even if you’re only visiting for less than 24 hours. There’s a shuttle service, which I haven’t tried, but seems convenient if you don’t have a car.

I was attending a wedding last Saturday at Noah’s Event Center and selected this hotel with an eye to location and economy. The hotel was seriously within sight of the venue, so that was a score!
I checked in on Friday and had request a king bed, close to the elevator. I was assigned room 111, first floor, first room. Right across from the ice machine, next to the elevator I’d not use and right down the hall from the pool exit. Second score!
Upon checking in, I received a complimentary bottle of water and bag of trail mix, as my thanks for being a Marriott Rewards member. Nice touch, score #3!
My room was spotless, with a king bed, a little sitting area with a couch and coffee table and a desk. I requested a fridge and one was placed in there, no charge, during my absence. Score #4. Hair dryer, iron and ironing board in the close, nice little bathroom amenities, including makeup remover towelettes… they must have seen my false eyelashes and wanted them off as much as I did!
The hotel offers a bar, open until about 10p and a little café, neither of which I used. They also have a little snack market, right by the front desk, that’s available ²⁴⁄₇.
The staff was professional, friendly, helpful and accommodating. They allowed me a 1:30p check out on Sunday and even tried calling a few local pizza places for me on Friday night, in hopes of finding a delivery that wasn’t a chain. No luck, so I had Pizza Hut, but the staff’s can-​do attitude was score number five!
The common areas were clean, the hotel rooms quiet and the location and price perfect for me.
I would highly recommend this hotel and will definitely consider a Courtyard by Marriott for future stays.

I love staying at the Courtyard Marriott! I always have a wonderful stay.
When you first walk in, you see a huge open space with a restaurant on the left and check-​ins on the right; in front is a living room. Management is always so sweet, helpful and welcoming. The rooms are extremely clean and comfortable. I got to stay here for a very decent price because of leftover points I kept over the years.
I always try to come here when I travel and have always been satisfied. I recommend it 100%!

Excellent customer service nice and clean rooms and we have an extra couch with a bed. Very nice view and the pool are is relaxing but a little small

I am very happy with this hotel. I made same day reservations and received a room on the fourth floor with a small balcony and a view of the pool. They brought up a mini fridge, no extra charge. The pool and exercise room was small but very nice and clean. This is also a very quiet hotel making it easy to sleep. The staff was extremely helpful even opening a bottle of wine for me and letting me check back into my favorite room. They had free cookies and newspapers in the lobby. They also have a laundromat with one washer and dryer. I have no hesitation with recommending it to others.

I’m not going to call out the manager who let me swim in the outdoor pool before official hours, but thank you. You know you who are. If I have to be in an office all day, it’s lovely that the hotel where I’m staying will let me swim laps in the morning so I get some semblance of exercise in this godforsaken heat. How do you all function in this state without air conditioning? This heat and humidity are downright tortuous. I never truly understood, much less appreciated, the value of outdoor pools until I came to visit your fair state. Being able to swim in the early morning is a wondrous gift, one that I do not take lightly. Especially in this heat.
The afternoon/​evening bar staff are affable and they know how to make one helluva gin & tonic. I appreciate a bartender that puts attention to detail and not trying to force a patron into a state of total inebriation.
Housekeeping does a fabulous job of keeping my room clean and tidy. Not that you need a reason to tip housekeeping for a job well done, but there is a circle in Hell set aside for people who do not tip the folks that keep one’s hotel room clean and fresh after a day traveling for work.
If I could make any improvements to my stay, it would be the addition of a bath robe and slippers for the room – or outdoor pool.

Absolutely the worst cable television choices I have ever seen at any hotel anywhere in my 15 years of business travel… only 11 channels … 7 channels of news and 4 ESPN channels … No HBO… no history channel … No discovery… no in room movie ordering… wtf… Terrible and cheap … On the positive the staff was very friendly and the food was very good

As far as Courtyards go it was probably one of the nicest I’ve stayed at. It looks like they did some upgrades recently, the lobby is very modern.
The room was clean, the staff was really friendly, and the room was spacious. The café food wasn’t bad for hotel food.
If you do drink a lot of water, the tap is disgusting and makes the coffee taste funny. However, the water in the fitness center is filtered. My tip: fill up your Nalgene or water bottle in the fitness center.
The fitness center and pool are small, however I’ve seen smaller.

Stayed here on a recent trip to the Dallas area. Very clean rooms, beautiful lobby, and very friendly staff! Definitely would stay here again.

Fantastic experience with this hotel and staff. One of the best hotels I have ever stayed in. It was clean, efficient and had very fast internet. Only one thing was in disrepair — the shower curtain rod was loose. The hotel staff was very helpful and kind and all our questions were answered professionally. The restaurant is very good and all food is prepared to order.

Everything is new and excellent condition.
Beds are comfortable and large (2 queens in our room)
Carpet is clean and dry
TV reception is HD and clear
Staff is personable
Lobby is massive
One of my top hotel stays.

Excellent and clean. This has to be by far the best Courtyard Marriott that I have stayed at. It was so clean and every aspect of the room was great. I mean, there were no dangling lights, nothing broken, no dead shower-​head, no dead-​bathroom fan that has collected dust over the years. This was, to my surprise, a very clean and friendly place.
Their pool is located outside and the gym is a bit small but has everything you need if you’re a workout freak. I don’t know why people are saying that there is no pool because there is. The hotel staff was very helpful and kind and answered all of our concerns.
We ate breakfast once at the hotel and it even though it is not included, the breakfast was good. We had ordered a croissant egg sandwich and they made it fresh. The coffee they serve at the hotel is starbucks but obviously the one inside the room isn’t starbucks.
Overall: I liked this hotel and our room did not have any issues. Since we were with a wedding party, there were a total of 6 rooms booked and NONE of the rooms had issues with anything. Everyone left the hotel satisfied and happy.

We had an OUTSTANDING EXPERIENCE with this Marriott Courtyard this last weekend. All the staff were helpful and friendly. It’s decorated in a European motif, which I happen to like.
And we got a very good price, which I appreciated.
We had three rooms for our weekend adventure (our son was in a regional spelling bee, and we had others who came in to root for him as well.).
If the hot tub had been working, it would have been five stars.

Pro/​Con List Time!
Pros:
+ Location. It’s quiet, and there is absolutely no concern for your safety. At all. Seems like a very business-​oriented neighborhood because of the all the buildings around.
+ Lobby is standard, with a modern touch. Play with the touch screen if you’re bored. It doesn’t work properly though.
+ Room interiors are nice, and provide all of the amenities that one comes to expect from a standard hotel nowadays. Two double (maybe queen? I can’t be sure now) beds, TV with cable, etc.
+ Wifi. Kind of spotty and not blazing fast, but it’s free and it lets you do most everything relatively quickly.
+ Cheap. $ 44.00/night. If you have friends staying in the same room then you could actually pay anywhere from $ 11.00-$ 22.00/night depending on how comfortable you are with sharing beds.
+ Staff are nice. They leave you alone, but are quick to respond when you approach the front desk.
+ One of the other reviewers said there is no pool, but there is one. I could see it from my room.
Cons:
— No free breakfast. Although, I dunno if I can hold that against them because I can’t think of very many (standard) hotels that offer that nowadays. They do have a cafeteria/​deli area, but it’s expensive for what you’re getting. They had complimentary popcorn on one of the days that I was there, but I never want popcorn so meh to that.
— I forgot my toothpaste. So did my friends. So one of them went down to see if we could get a tube. He was charged $ 2.00 for a travel sized tube. We’re talking one of those tiny ones that TSA employees get all excited to see. What kind of nonsense is that?
— My friends and I got to the hotel fairly late (11:30 pmish) so I passed out pretty quickly after getting in the room. The next morning, I wake up and throw the blankets back and notice some stains. Best case scenario, they were dirt stains that only appeared to be bloody/​poopy in color. Worst case scenario… Well, I prefer not to think about it. I threw the sheets on the ground, grabbed a notepad and sharpie, and drew arrows pointing in the directions of all the stains and wrote «STAINS. NOT MINE.» After a rigorous body scrubbing, I went downstairs and had the following conversation with the guy at the front desk:
Jeff: There are a bunch of stains on my bed.
Employee: Did you want us to change the sheets?
Jeff: … –_​– … Yeah.
Really, it’s an «A-​OK» downgraded to a «Meh» because of the issues above. I’d stay there again, but I’d make sure to flip all the sheets as soon as I walk in.

Staff: ¹⁰⁄₁₀ — very friendly, helpful and attentive
Interior: ⁹⁄₁₀
Location: ⁸⁄₁₀ — Between Uptown and Plano
Security/​Safety: ¹⁰⁄₁₀
Restaurant: N/​A Didn’t eat here
Pool: Don’t have one
Spa: Haven’t seen it yet
Overall, this is a very clean hotel in a very central location. I might stay closer to Uptown next time, but I like that this hotel is in a very safe area of town. Carpet, furniture and other amenities were in good shape and looked very nice. Bed was comfortable. Maybe not quite as comfortable as the Radisson Blu’s but still comfortable.
Price-​wise, I’m a big fan and rent off of
.
In the words of the Terminator, «I’ll be back.» lol

Overall, a middle of the road Courtyard whose main attraction for me is the fact it’s 5 minutes from my office. For someone who has as hard a time getting going in the morning as I do, it’s a life saver being able to walk out the door at 6:55am!
Staff/​Front Desk: ¹⁰⁄₁₀ — Always friendly, happy to see you. They accommodated my request for a refrigerator within minutes of my check in.
Hotel Lobby: ¹⁰⁄₁₀ — I like the new Courtyard lobby remodels. The café and bar area has ample seating, and while I’m not a fan of the new ‘podium’ desks Courtyards now use, the entire area is new, clean, and inviting. I’m happy with the market as well, a good assortment of healthy and… not so healthy snacks, and a nice beverage selection. The bistro offers alcoholic drinks, some lighter dinner fare in the evenings, and some surprisingly healthy breakfast options in the morning. In addition, it serves Starbucks coffee.
Room: ⁷⁄₁₀ — It’s clean is about the best compliment I can give it. The desk is fairly small, and while the décor is the standard Courtyard, the carpet looks a bit dated. I’m also not a fan of the in-​wall air conditioning units or where they’re positioned… if you’re sitting at the desk you’re bathed in freezing cold air for a couple minutes everytime the a/​c kicks in.
Bathroom: ⁵⁄₁₀ — It’s old. Unfortunately, there’s the old style sink/​mirror-​outside-​the-​actual– bathroom set up, and the tub/​shower is small and uninviting.
Bed: ⁶⁄₁₀ — The bedding is great… as it usually is at all Marriott properties. The mattress however is fairly thin and more firm than I like.

This hotel was recently remodeled and host the new Courtyard features and design. the location is not the easiest to find, but located near many businesses. Always consistent, clean, comfortable and affordable.

They have a great and tasty healthy breakfast sandwich here.