Beach Sales

I suffered with a Kitchenaid oven for 10 years: the self-​clean feature blew out the thermostat (which wasn’t accurate to begin with) and when I contacted Kitchenaid their advice was to not use the feature. Consumer Reports wasn’t helpful, as it listed the Kitchenaid models as «highly reviewed,» then featured reviews complaining about this exact problem.
I went to a big box store but they didn’t have any models that would fit my 24-​inch space – other than a Kitchenaid – and they referred me to Beach Sales. Three salesmen greeted me warmly and listened to what I needed and wanted, then had me work with Mike Myers. He suggested a Bosch that uses steam cleaning instead of intensely high heat to avoid the problem of burning out the thermostat. Since this was a new model I couldn’t find any online reviews, but Bosch ovens received high reviews on many sites, including Amazon.
Mike and the other staff in Beach Sales were attentive and knowledgeable, and able to answer all my questions, explaining the cut-​out dimensions, confirming that the unit would fit in the tight space in my kitchen, describing the new self-​clean feature, the internal dimensions, shelf sizes and quantities and addressing every other concern I had. I’m a professional chef so it’s important that my home oven cooks properly, keeps the temperature, and works as it should – which the Kitchenaid did not.
Mike and his crew went out of their way to educate me, then made the buying and delivery fast and painless.
I highly recommend Beach Sales, and will definitely return when I need other appliances for my house and my tenant apartment. It’s nice to see small, independent dealers flourishing in these days of large corporate stores. If the guys at Beach Sales treat all their customers the way they treated me – which I have no doubt they do – they should be around for at least another 70 years. I certainly hope they will.

Over the past couple of years I got 2 clothes washers, a stove, an oven hood and dishwasher. Prices are real good, sales staff helpful. Delivery was good as well. I have to say their products are much better then what you can find in Home Depot and other chain stores.

As a property manager, broker, and developer, I’ve had to buy somewhere around 50k in appliances over the last few years. For all of these I’ve worked with Marcy Mucci at Beach Sales. She is responsive, knowledgeable about their products, customer service-​oriented, and always looks to find me a good price. A++.
I should also mention that their delivery guys do a great job too. I’ve never had them install anything for me because I hire my own electrician and plumber (as you should as well), but they always get the stuff to me on time, without a scratch, exactly where I need it.
Shop around if you have to, but shop Beach Sales last. Ask for Marcy Mucci — she’ll take good care of you.

I feel compelled to write this review because Bob Murdoch may be one of the most helpful and conscientious sales reps. I have ever worked with. This guy knows his stuff. He is honest and goes above and beyond to make sure you get what you need.
I am in a bit of a dilemma because my counter depth Amana of 15 years is heading out to pasture and I need to replace it ASAP. Problem is that they make the new refrigerators 1 inch bigger than my cut out allows. Bob has researched several manufacturers to see how he could help and what he could do. I have yet to get the fridge because of the cabinet dilemma. We may be getting new cabinets first.
If you want knowledge and service, Bob Murdoch at Beach Sales is your man. It is so refreshing to have someone actually know what they are talking about and takes the time to share it. Prices are competitive with big brand stores, but what sets this place aside from the rest is the rare luxury of service and knowledge. Bob is a breath of fresh air!
Colleen, Lynn MA

The Service at Beach Sales is outstanding! I had a couple of challenges with Viking products. A quick email to Bob Murdoch of Beach Sales and Viking’s New England Service Manager got involved, checked out the issue in person, and resolved it. I couldn’t ask for more.

Being in business since 1947 does not impress me. I am a woman with a disability and use a wheelchair. Last year when remodeling my kitchen, to make it handicap accessible, I purchase my wall oven, stove hood and washing machine from Beach Sales. Two weeks ago, I went to Beach Sales to see if they carried apt size dryers.
Because of my limited space, I was not sure if the dryer would fit, so I politely asked the salesman if one of his staff could stop by my home to measure the space to see if it would fit. I live five mins away and it would of taken 5 mins to measure. He was not receptive to my request, and suggested that he could give me a contractor, and mentioned that the contractor would charge me. I wasn’t doing any construction, that warranted an expensive contractor, all I was requesting was someone to stop by and look at the space. He spent more time giving me other ridiculous alternatives, instead of just saying, I’ll have one of my personnel stop by, it was a guarantee purchase, I wasn’t «window shopping»! You would think in this day and age, local businesses would be «handicap friendly», it would of made this store look good and I would of referred other people with disabilities, who are also in the process of remodeling their homes. Our money is good also… I went to Gray’s Appliance in Melrose, 20 mins away and they sent a salesman out to survey the dryer space, I now am the owner of a high end dyer and will be recommending Gray’s to others.

Purchased large washer and dryer at prices that were comparable to big box stores. Salesperson asked me if I even needed to purchase a dryer based on what I was saying!
At home, it was a tight fit that was hampered by the placement of the electrical outlet. Deliverymen suggested I have the outlet moved, then call them back to finish the job. When I called back, there was no question. The deliverymen were scheduled to return within a week (my own schedule delayed it), arrived and slipped the unit into place.
Customer service does not get better than this.

Please note this review is for Beach Sales delivery/​installation. If I were to review the sales person Bob Murdoch I would give him 5 stars.
Ordered an Electrolux 70 series washer and dryer from Bob over the phone (he was very professional and always got back to me on all my questions).
Delivery and installation were arranged by Beach (Matt Lynch). Both Beach delivery and their plumber (Matt Hill) arrived at the same time.
While the washer/​dryer did get installed they left a HUGE mess in the driveway of boxes and Styrofoam. Really? What is the point. This all should have been put back in your van.
Called to voice a complaint and was basically told oh well sorry. Did not seem sincere at all.
Won’t use again or order from them for that matter. Came highly recommended by builder (will be telling him of my experience as well!)
Really disappointed :(

After having trouble with my 6 year old GE appliances, I went to Beach Sales for replacements. I needed a fridge in a hurry. Not only did they go above and beyond with customer service they gave me a loaner so I wouldnt lose my produce and meats in the meantime.
The owner Howie was wonderful. Costumer service, wonderful.
My daughter just bought a dishwasher from their store sight unseen and has been very happy. She made a call spoke to Howie he was able to work with her right over the phone. Found her a great deal and she was able to get what she needed right away.
As far as we are concerned we will be doing future business with them and are very happy to refer their store.

Just wanted to put in a plug for Beach Sales. We recently bought both kitchen appliances and a new washer from them. Mike Myers was outstanding to work with. We had an issue with the LG washer we purchased, and Mike was very helpful working with LG on having a new washer sent out to replace the one we had an issue with. Would recommend going in to check these guys out!

We’ve purchased a washer and a dryer from them as well as an air conditioner. I can’t comment on their service department as the appliances work very well so far, but I was very pleased with the purchasing experience. While their showroom is pretty small, their website has a huge inventory of appliances at a very reasonable prices (meaning you can hardly even find any places online that have better deals) The delivery was only $ 20(surely beats $ 60+ at big box stores) and the delivery guys were extra helpful and actually showed up on time. I have a pretty narrow door to the basement so the washer and dryer wouldn’t fit. They unhinged the door, but that still wasn’t enough so they left saying that they would come back if I remove the door jamb. I did that, and they actually came back another day to bring the appliances down the stairs!!!
I’ve only purchased things from the big national chains before and this kind of service was like a breath of fresh air.

Had to buy a new a/​c for my tenant in RI. Beach Sales answered all my questions during 3 phone calls. (Mind you, I needed a certain make, a certain size, it had to have a sleeve, and it had to be a 220v and it had to be 10,000+ BTU.) Virtually impossible to find, and they had it.
When we showed up, they were crazy busy and still made us feel like we were the only people in the store.
I would definitely do business with them again if I need an appliance.

This place is great if you’re looking for appliances. So far, we’ve purchased a new refrigerator and range from them.
we have a rather low 65 ½″ opening for the fridge. They carry one of the only refrigerators over 16 cu ft. that can fit in this opening (we ended up with a kitchen aid 21 cu ft. fridge it’s fun — the handles are recessed and the front is smooth, not textured).
The staff is extremely knowledgable and helpful. They carry a full range of manufacturers, from Frigidaire to the high end stuff — Sub Zero, Wolf, DCS, Dacor, Bosch… and carry televisions and some Bose products as well. In the summer months they carry Weber grilles as well. If what you’re looking for isn’t in their show room, just ask. They can probably order it. as of a couple months ago, they just started carrying electrolux appliances (man, are they sexy — especially the luxury racks in the ovens), and the sales staff seemed rather excited about that — as they should be.
Also, if you need help with installation of a gas range or dishwasher, they do recommend a company to install it, and they will send all of your info over for them to set up the appointment as well (install plus).
The showroom is rather small. It’s not flashy or fun, like going to Yale appliances. The building can be a pain in the neck to get to, beause you need to go through «Bell Circle» in Revere in order to get there, then make a U-​turn at Wonderland Plaza (don’t worry, it’s a legal one). if you’re a city dweller, it is accessible from the wonderland T station, but i’d really recommend driving, because the Blue Line sucks, and you’ll probably end up getting mugged, or at least fondled.