Dr. Kathleen Rausch, MD

I have been using this practice since 1995. Yes — you read that right 18 years. Dr. Rausch and Dr. Cauble are knowledgeable, caring, empathetic, exceptional docs — for both OB and GYN care.
And, while I agree the office staff at times is a bit lack-​lustre, I have to find a medical office staff that shines — not sure if it’s the pay, the long hours or what.
But, I personally would put up with a little administrative brusqueness for capable, caring physicians.

I had a nice experience and I found the staff very friendly. I felt very comfortable with Dr. kathleen Rausch and I feel she was unrushed, patient and willing to take the time to get to know me since it was my first appointment. I was hesitant to go because of some bad reviews about her and her staff, but I found that I personally did not have any problems and feel I had a quality experience with her and her medical staff.

I’m so crushingly dissapointed in the way i was treated by this practice. First and foremost, if you’re even just slightly considered to be a high risk pregnancy, seek out a high risk or «complex obstetric’ specialty OB practice. This practice needs re-​organizing. The office staff is horrible, they really couldn’t care less what you’re there for or what you’re dealing with. The receptionist is rude, the nurses are stale and the lab tech has no idea what she’s doing. I can’t believe she asked me why she was drawing blood and what I was looking for when my chart and the order for my appointment was loud and clear. The ultrasound techs are contractors, this is what I was told by the one I just saw. She didn’t know much about the prcatice or anything about me and my chart. I felt like every visit I made there I had to keep reminding people about my issues and no one gave a damn. There is no consisten protocol at this practice and each doctors level of car is extremely inconsistent.

A friend recommended Dr. Rausch for her caring personality and excellent bedside manner. The same friend also gave me a heads-​up that Dr. Rausch’s office staff leaves a lot to be desired but that is supposedly the norm in Northern Virginia.
After two months worth of OB visits to her office (‘Physicians for OB/​GYN Care’), the only interaction that I had with Dr. Rausch was a short phone call in which she informed me that she will forward my medical records to a new OB but I need to pay her office $ 10 first. That only reinforced the feeling that I am making a wise decision to transfer care to another OB.
If the 3 physicians that make up ‘Physicians for OB/​GYN Care’ actually CARE for their patients, that is not apparent at all. On a couple of occasions, the staff seemed to have no idea why I was there; another time, the doctor relayed the wrong information about my reason for an ultrasound to their ultrasound people; and the time I asked for clarification on a bill, the young woman at the Front Desk, clearly more engaged in chewing gum than providing customer service, replied, «I don’t know. So are you gonna pay this right now?»
As for the other 2 doctors in the practice, Dr. Cauble and Dr. Patel, I can’t say that they were any more caring or patient-​oriented than their staff.
There are much better options in the area for OB’s, don’t waste your time with this practice!

I finally switched doctors because I had a few bad experiences with this practice. They overbook patients and treat you like a number, not a person. They book appts like every 10 minutes. Waiting room was always packed and the doctors are rarely available to call you back after tests.
The nurses gave me contradictory advice. The doctors seen educated and knowledgable if you ever see one or get to talk to one. I felt like I was in an assembly line– front desk staff is very rude. They act like you are putting them out if you even call to ask a question. They also outsource their billing to another company who is also unresponsive and uncooperative. I tried to get a receipt for my flexible spending account at work and they never sent me the correct receipt.
I really hated this whole office. I would not recomend them at all.

I love going to Kathleen Rausch as a gyno. She is a fabulous practitioner!
The reason I mark the Office down is that their billing department is TERRIBLE and they their office management is not coordinated! I know that they out source the billing but I have gone there for over 8 years and I have many problems and so has my mother.
Last time I cancelled by appt. a day in advance (as requested) and they billed me! I called to let them know the problem and they told me they would take care of it. Then I got another bill. Hmmm not so good. So I called back AGAIN and their office manager gave me attitude and felt the need to lecture me on how I needed to call in next time I cancel an appt. but she would let me off this one time. I don’t think so! She was rude and defensive and I even told her that I wasn’t trying to be a brat I was just trying to get things straight but I wasn’t going to be told that I didn’t do something when I did. I’ve done office work for a long time and she didn’t need to be rude. So to that I say BOO!
I just hope they can get it together because Kathleen is great.