Helihobby

I stopped by the other day and sadly this place was bare and stock was super limited. I wanted two simple small RC trucks for my friend and I to have fun with. The salesman said all they had was the $ 400 RC truck. I came in for a quick cool toy, not a collectible. The salesman said they hadn’t restocked because Christmas wiped them clean. Weird, Christmas was 4+ weeks ago. If I was the owner, I would have replenished stock yesterday. We left and went to Target.

Heli-​hobby seems to be the empire of RC around the LA area. Its actual store name is Hobby House which has a different Unilocal page. They have every possible RC item /​accessory you can find. From all the hobby stores I’ve been too, heli-​hobby (hobby house) seems to carry the most aftermarket items for your RC.
They have a massive selection of items that is extremely organized. Each employee knows where everything is.
I also like the fact that the employees all have their speciality. One employee is a mastermind behind helicopters while the other is into cars. This allows for precise and accurate answers and suggestions when curious about a certain product.
Im a helicopter guy and the only complaint I might have is that they don’t carry GOBLIN helicopters and accessories. On the other hand, they have a wonderful selection of ALIGN helicopters and accessories.

It was probably just a one up experience (meaning maybe my experience was the one bad exception) but somehow I found this place on the internet and traded emails to get a DJI Phantom 2 Vision+ drone fixed. The gimbal was crashed and it seemed to only need a ribbon cable, which, at the time, were no where to be found. So I waited… the cable finally became available so I sent the drone in for what I thought would be a flat repair fee.
I then got a message back from them saying they don’t have the cable and don’t know when they will be getting it and they are going to send the drone back to me. What? After going through specifics as to what was wrong — including PHOTOS of the problem — I was dismayed at this note but I can’t force them to fix it so it was on its way back to me… or so I thought…
When the box arrived I was ready to call factory service and upon opening the box I saw to my horror it was NOT my drone! They instead sent me one that looked like it was run over by a car! Attempting to call them all I got was voicemail full box and so I sent another email as the box was already being shipped back to them. Thankfully my drone was registered on DJI’s site and the serial number, etc, were all recorded.
Later they did manage to find my drone and did send it back to me. Thus, with the cost of two shipped boxes to them and the offer of STORE credit to compensate. I was at least back to where I started.
Before calling DJI direct I searched the web again — after it being so many months since crashing it – and I found ATKdrones which said they specialize in gimbal repair. So I sent them a small box with just the gimbal in it and $ 253 later I got a fixed gimbal back in about a week of total turn around time. It was more than what Helihobby was quoting but at least they got the job done.

I was a newbie to remote control vehicles when I went in to buy my first multi rotor. I spoke to several different sales people (I do lots of research before spending a dime) while choosing which copter to buy. All were very knowledgable, and patient with my multitude of questions. They also had no problem deferring to others when they didn’t have the info I wanted. I finally ended up buying a DJI F550, Spektrum transmitter, lipo batteries and charger. Later I bought other accessories here. All in I spent about $ 1600. I know I made a wise decision in going with Helihobby. The few hiccups I had with my system were taken care of by Sam and the other guys at Helihobby. Like I said, I was a newbie and had no experience in the remote control world. These guys took the time to help me when I got stuck building, powering and calibrating my drone. Try getting that customer service from some online retailer. Their input was priceless, and this is why I drive all the way from Santa Monica to Reseda to buy my stuff here. That being said, I’ve seen a couple of examples of bad behavior from would be customers, acting like children and when they can’t be waited on immediately. The salespeople take customers in order, and there is a number dispenser at the door, so take a number, wait your turn and be respectful. Sam and the others will make sure you are happy with your purchase! Most of their customers are really nice people too, anxious to ask you about your remote control vehicles, and willing to share information with you.
P. S. Store policy is no refunds, only exchanges, so don’t throw a tantrum when you try to return something.

Went in Saturday for help with my Flamewheel 450 with the DJI-​M GPS control. Juan could not have been better. He spent over an hour reprogramming, correcting my installation mistakes and even desoldered some poor connections. Managed to program my DX6i radio to have GPS, Manual, Fail Safe and Intelligent Orientation Control, a feat I thought impossible.

I go here routinely for my RC Heli stuff. Staff is knowledgable and helpful. They have a huge inventory of Heli, Car, boat & plane kits/​parts. Prices are great as well + they’re open 7 days a week.

WOW, what an awesome store. The staff is super nice, knowledgeable and not pushy. This store is very well stocked with helicopter stuff and some rc truck stuff. The price is pretty reasonable. good place to go if you stuff in a pinch or just want to hang out. There are some pretty awesome metal welded art piece there to check out too.

I’m not sure what happened with Ari below, but my experiences at Helihobby have been positive ones (even with my little one). Overall this is a great shop, and the guys behind the counter really know their stuff. The heli’s range from small little coaxial, up to nitro 700s. Ohh… btw, they also have a great selection of boats/​planes and cars.

My experience is good on the website.
bought it and it was shipped a day after.
They build my 600FBL and it flies great!
when you don’y have time or expiration to build trex helicopters its very useful when they build it for you.

This is the only place my husband will buy his helicopters. Wanting to make flying toy helicopters as a new hobby, my husband was hesitant in doing so because he didn’t know much. At HeliHobby, they answer any and all questions and never come across as snide or act like our question is stupid. My husband is now on his 5^th helicopter, this 5^th one being from HeliHobby (the rest are from those cheap mall kiosks and the helicopters broke way too easily) and this one is running great! Easy to use and very light weight (ours is). If you ever need to replace a part, don’t fear, HeliHobby will most likely have the part to replace, but do ask them if they carry parts for that specific helicopter before your purchase. That way there will be no surprises. Don’t be surprised if you wait a while to be helped too, they get very busy and especially on the weekends.

HORRIBLE EXPERIENCE. Walked in with my wife and two kids ready to buy a $ 500.00 RC helicopter for myself when all of a sudden a grumpy old man whom appeared to be the owner immediately started yapping about how to hold on tight to our kids and make sure they don’t touch anything or make noise or «f**king» run around the place, he babbled on for about 30 seconds and yes he swore. At first I thought he was joking but then I realized he probably had mental issues so started ignoring him as he babbled on with what appeared to be more BS and swearing.
This happened immediately when we walked in, the kids didn’t even have a chance to touch anything even though they never would have.
Too bad because the sales rep that helped me out after was rather nice but I already knew after I walked in that I was not going to buy from this shop so I ended up finding out the model I want and buying it on eBay for half the price. I hope this shop goes out of of business or a kid runs in there and starts throwing filled diapers at all their expensive helicopters and metal robots. This is by far the worst experience I have had at a shop. This issue was so bad that if I called the police they would have arrested the guy for making threats.

Do you like RC helicopters? If you do, this is your one stop shop. The staff lives and breathes this stuff. They are experienced and helpful (just be patient if they have tons of people in there). If you are too busy to stop by, check out their web page… has everything their storefront has and more.