CVS pharmacy

Do not come here for your medication, they are super disorganized. I was blamed that I already picked up my medication, even though I said the paper says FILLED, not picked up. They still insisted I did. When I get home, they call to say there was a hiccup and it would be ready next evening. I come back a day after they said it would be ready and they are telling me it is still not ready! Total waste of 4 trips to this place. My other trips included of them trying to get approval from my insurance. Explain why they call to tell me its been approve and ready for pick up and when I arrive, all of a sudden the insurance has unapproved it again?! This is a Micky Mouse operation.

Be careful with their Pharmacy Techs!
Have been a customer before but recent incident I had a tech who seemed like she couldn’t get a transaction approved by my insurance, takes a picture of my medical card with her personal cellphone, completely negates the fact that she did so when I inquire about that (except I saw the screen of her phone as it snapped the picture), and then when I go to a different pharmacy it turns out she billed my insurance for prescriptions I had with me and taken elsewhere…
2 Stars because my wife used to go to them and never had any issues prior to this, but makes me unease knowing they hire individuals who are trying to sneak in pictures of personal information on their personal devices.
Will not return and do not recommend their pharmacy.

The worst pharmacy ever! I have received an authorization for nausea medication. Came to the pharmacy to pickup the medication just to find ridiculously unhelpful staff. First I waited 15 minutes in pickup line after dropping off my prescription 3 weeks prior (waiting for authorization) and was told that I have to go thru drop off again. So then I waited another 15 minutes in drop off line to hear that they don’t have the authorization (meanwhile I have received 2 approval letters). They didn’t even offer me to call the insurance to verify. It didn’t happen until I requested a call to my insurance company. Ridiculous!!! Horrible service.

Not the best CVS I’ve been to but it’s not the worst either. There has to be at least two other CVS’ within a 5 mile radius of this one. Why? Who knows.
They had everything I was looking for in stock. Although, their greeting card section was a bit disorganized. I just found envelopes in other sections that fit my card. (Which I’m sure that’s what everyone else does).

The whole pharmacy staff is good, and they slam out a lot of prescriptions there, so they are usually very busy. I can be a cranky old futz and they handle me, my meds, and my muttering very professionally. I have been to several of these chain pharmacies where they just didn’t seem to give a crap. They just ‘assembly line’ the meds out and too bad if you have to sit for an hour or more. These folks at least seem to be concerned and helpful to their customers. Sarah is the lead pharma tech (I believe that’s her title) and she is a wiz at getting stuff done for me quickly and properly and is a skillful go-​between with my doctors and the insurance. She has really gone the extra mile to be helpful to me. I do appreciate her efforts and that of all the the pharmacy staff. 5 stars.
BTW, some people need to learn to be courteous and not act like a dickhead, (like one reviewer here). Learn to communicate, buddy. Act like a human being and maybe someone will then treat you like one. If you simply bark and snarl like a rabid dog, chances are someone will come along and poke you with a stick… (I’m just saying)

I came in today to print my pictures. The self service kiosk was out of service. I waited for clerk to come and help. No one showed up. I ask the cashier to call out for help. He said «just a minute». I waited and waited. I asked cashier to call for help. «Just a minute». 30 minutes later, 3 «just a minute «later I just turned around and left. What a waste of time!!! I can’t believe how they still in business with such customer service. Or should I say with complete absence of it.

Waiting to get a prescription filled. It shouldn’t be this long… I think they want you to shop while you’re here… Their stuffs are pricey…

When you wait longer at the pharmacy than the doctor’s office, it is pretty bad service!

I have no qualms with this place~ It was clean and seemed organized, and had the mane n tail shampoo that i initially came in to pick up, but i ended up grabbing a sulfate-​free loreal shampoo and conditioner. I came in on a sunday evening and seemed pretty empty save a couple people, and the size of the store was fair. I noticed there was another cvs just up the street, so i figure they didn’t find it necessary to make any particular store in the area large lol.

Love their drive thru pharmacy. It can be a wait inside for service at the counter. I rather swing through and wait in my car away from the line. They are pretty efficient.
Smaller beauty selection than I’d like for nail polish but I only shop when waiting for meds.
There can be great deals if you use your cvs card with promotions.

They wouldn’t take back an item I purchased from a cvs. They said they don’t have that exact item and I would have to go back to the cvs I bought it at. Are you serious. You can tell she was lying.

I really really wanted to NOT go there last night just to buy a lighter, but I went. There was one person in line at the register so i quickly, grabbed what I needed and bolted to the line thinking I might be in and out in less than five minutes… WRONG!!! Jokes on me, I stood in line for over 10 minutes with people lining up behind me wondering why the same transaction was taking so long. Both the employee and the customer stopped whatever else was going on in the world to figure out a coupon situation. Come on now, get on your intercom and call over for help. Completely ridiculous on how that store still hasn’t changed. Get your act together!

Place is always empty and I like it. I just go in and shop for the stuff I need then go on my way. There is never a long line here. No complaints over here.

OMG the line. The line is terrible sometimes. Most of the time it’s tolerable, other times, I’m pullin my hair out.
I forget that girls name with the brown hair, she’s a cashier, I like her. She’s cool.
She makes the line worth waiting for cause she’s so darn sweet !:)

I don’t have an issue with the staff. The staff was very friendly, and the lady helping us had initially said we’d have to come back the next day for meds, instead found a way to get us taken care of in one transaction.
What I DO have a problem with is the type of people loitering around, and not to mention the uneasy, unclean feeling you get sitting back in that waiting area. Brighten it up, or at least clean it up.

I have been going to this CVS since it opened, and it has gone noticeably downhill over the years. THE PHARMACY STAFF IS THE BEST YOU WILL EVER FIND ANYWHERE AND ALWAYS HAS BEEN – THEY ABSOLUTELY GET 5 STARS. But as far as the floor staff is concerned, this used to be like neighborhood businesses used to be; in fact, if you came in often enough, they’d even get to know you by name. Now it’s just another store. I’ve contacted their corporate offices to no avail. It’s like Corporate went and sucked all the happiness out of their employees. I used to look forward to shopping here; now, maybe I’ll shop here, maybe I won’t. Except for their pharmacy, I just don’t feel any special connection to CVS anymore; and there is no question in my mind that, based on Rewards Plan changes, tremendously reduced staffing, and a noticeable decrease in employee morale, this is due to poor management at the corporate level.

I remember this guy (customer) he was very rude to the manager