Walgreens

It seem like very busy at this location. Great customer service and very fast service every time.

I’m over-​the-​moon thrilled that I have finally found a pharmacy nearby my home that actually acts with professionalism. After moving to Renton over a year ago and going transferring my family’s prescriptions to three different pharmacies, I am pleased to have a pharmacy that can fill a script in a timeline they can adhere to.
I’ve also found that this Walgreens does an amazing job in the photo department. Twice, I have found an online coupon and printed 100 prints.

Typically I use Safeway or Haggen Pharmacy. This time I went to Haggen to refill a prescription. My insurance only covers so many of this medication a month so I have to pay for any quantity over this amount. The refill would have been $ 66.49. Unfortunately they were out of the medication and recommended Walgreens across the street. I had Haggen Pharmacy transfer the prescription to Walgreens. I went to Walgreens’ pharmacy to get my prescription. They wanted $ 225.99. I took the prescription and went back to Haggen Pharmacy. The pharmacist at Haggen was amazed at what I was charged and he said that was way too much. He should only charge you what they would typically get from my insurance. They have the ability to override the system amount and charge you what your insurance would normally pay.
So I went back to Walgreens. There was a woman in line ahead of me picking up her medication. They wanted nearly $ 300. She said I normally pay you $ 59.00 here at this pharmacy when I refill. The pharmacist said your insurance will not pay for these so the price is $ 300. She told him to keep the medicine and she would never shop there again.
When I stepped up to the counter I told him you had overcharged me for this medication. I get my refills for $ 66.49. The Haggen pharmacist said you overcharged me for this medication. He checked the computer and said your insurance would not cover this refill. I said, «you should still charge me the same price that the insurance company would pay you!» The pharmacist said your price is $ 225.00. I handed him the prescription and said I want a refund. They refunded my money.
The first issues is Walgreens Pharmacy is ripping off customers by charging 4 times what the insurance company would pay.
The second issue is I had left the store with the medication. Returned and they refunded my money and took back the medication. I watched them return the medication to the shelf. They should never do that. The medication could have been tainted.
Word of advice — Never shop Walgreens pharmacy. They rip you off.

Called Sunday and was told I could bring in film to get developed on Tuesday. Went in today (Tuesday) and the lady who works the photo desk told me she couldn’t use the machine any more, even though it is still there and usable. Waste of time, horrible customer service. Don’t tell customers to come in for a service if you can’t honor your word for it, not to mention it says «1 Hour Photo» on the outside of the business. Just stupid.

Visited Walgreens today. I do my best not to refill prescriptions here because I feel like I always get the run around or it isn’t ready-​BUT today was exceptional! Nam said I am refilling 5 days early (yes! I am going on Vacay so that is why MY DR called it in!!!) and that I can’t get it. Then he proceeds to tell me I should have some medicine from last month left at home?! I came unglued! This isn’t his job! I don’t need to explain my life to this man! Completely out of line!
Luckily when I came in and talked to the woman pharmacist she was wonderful, I also talked to the store manager who was very kind! I do plan to fill prescriptions elsewhere from here on out. I would rather walk in to good customer service than drive thru w crumby service!

Stopped by last night because I needed to pick up my medicine from an urgent care visit. Turns out everyone and their mother is sick and they are super busy. The difference with this visit, is we started out in drive-​through, and my husband was driving. When we pulled up, it was Nam who was manning the desk. What transpired was an eye awakening experience, ending with me turning to my husband and saying, «So that’s the way he talks to most people!!» Wooowee is he rude! Turns out, the prescription that was supposed to be ready was not and I needed it now, so we had to go in, but goodness did he give him the run around. «Is the prescription ready?» «It’s not here.» «What do you mean it’s not here?» «Well it’s just not ready» «Oh».
So we went inside, and as soon as Nam saw me, he was super nice. But! I got to see what all these other people were talking about, and I feel bad, cause I would *hate* to have to talk to that other Nam.

Terrible service in the pharmacy. First off, I’m SICK that is why I’m waiting for three prescriptions. It is not an opportunity for the cashier to lecture me about getting a WA drivers licence. I just moved here and if I wasn’t deathly ill I’d be at the DMV jerk face. Second, don’t tell me it will be thirty minutes and then cop an attitude with me when I drag my butt back in 45 minutes. It took an hour and fifteen minutes. Never going back the staff is rude rude rude!

I use this Walgreens as my pharmacy, and am always pleased with the service. They’re always very helpful and kind, and make sure I know of any changes immediately.