Tint Xxperts

My daughter in law and son had a group-​on for this service (which is supposed to drum up future business but in this case wont! Strange, unprofessional people!) The owners (a husband/​wife?) both hung up on me once I called to arrange getting the car by another son. The woman began babbling on and on about why my daughter in law couldn’t successfully arrange pick up previously and plain talking about it very unprofessionally like she had known me forever in a very sped up high pitched voice, kind of like she was in defense mode to which I interrupted her to say, «none of those details even mattered and she sounds very unprofessional.» She immediately hung up on me and this wasn’t a yelling match and I wasn’t rude to her at all until then because I just didn’t need to hear all her weird babble! I just wanted the car! Beware! These people leave early, lock up your car and don’t call you to say so and are very argumentative! We still can’t even comment on the tinting job done because I wanted to just warn other possible customers due to this phone experience alone! It speaks for itself! Not only that but just read the other Unilocal reviews, some shared my same experience with these extremely childish people. You know, the female owner actually had the audacity after she hung up on me for saying she was unprofessional to prank call MY business because not expecting harassment like that, I had called from my business phone so she had my number! Then when I said, «I know who you are and I will not play this game with you and have called the police», she screamed massive obscenities at me to which I told her I wont go there with her and engage her and hung up! What ‘professionals’ do that?! Now the police have been called to aid in us getting the car which seems petty but when you aren’t dealing with sound people like them… you need to take proper measures! I just hope they didn’t sabotage or damage the car. I’m serious, it’s THAT BAD! At least this documents our outrageous experience if something sinister is done to the car. All she needed to say when I stopped her from endlessly babbling on and called her unprofessional was, ‘I’m sorry about going on like that, now what can I do to help you?” And then I would’ve made sure they were going to be there which was all I wanted to do and tell her my other son would pick the car up. She is shooting her company out of business! She’s their very broken link. She needs to get a clue about how she acts and learn how to properly speak to people. I recommend anger management as a first step followed by some manners and speaking lessons! Such an unfortunate and unnecessary experience.
Omg. My son successfully and without the aid of police thankfully picked up the car BUT those people actually gave him their number and said they’d like OUR services!!! Really. Ya think?

Can’t speak to the quality of the work as I left before going through with it due to the seriously terrible customer service. The guy seemed irritated and was confusing, trying to charge me more for going darker than the legal limit even though I clearly said I only want to go as dark as the legal limit multiple times. I asked him what grade the tint on a car that he was working on as it looked good to me was and he said, Oh that’s the nicer stuff and that will cost more. Excuse me, but you are claiming the retail value of your Groupon to be $ 350, that I paid $ 179 for, and you’re saying I didn’t buy the premium tint? That valuation is higher than taking it in to the dealer to get it tinted. AND you’re trying to up-​charge me for using a darker tint. He could care less if I walked out so I did. Seriously disappointed but SO glad I walked out as I found a much better place that was clear, informative and much less expensive — even without a Groupon or discount. Do your research, people! Find a place with 5 stars and a lot of reviews as any business that clearly does not care if they continually get bad feedback does not deserve our business.

$ 40 add-​on for lifetime warranty for tint lower then 30% that I not aware of when I made the appointment. Decided not to get the tint done here.

I’m posting a review now since I’m looking around to tint another car. I had my tinting done here about 2 – 3 yrs ago for my 2006 Chevy Cobalt and everything is holding up. No bubbling or peeling to this day. The staff at that time was nice and courteous. I’ve had no issues with them. They did the whole car in about 2 hrs (I can’t remember exactly). I also had a Groupon for the car but that didn’t change the customer service or quality of work.
I knocked off one star because we didn’t notice until a few months after that there is a thin sharpie line at the base of the driver side door. It looks like the cut was made too short exposing clear window when the glass is fully rolled up. My guess is the sharpie mark was there in attempt to hide the error. It was no big deal for me since it’s a Cobalt but I’m sure I’d make a fuss about it if it was on my other cars.
Overall they did a good job and everything is the same since day one. One mistake that I could’ve gotten corrected but it doesn’t bother me.

Horrible horrible service!!! Please stay away if you care about being treated with respect. In the morning I picked my brother up from this place, mind you my family has been coming here for years about 2 – 3 cars a year (we know it does not have the best service but it is close) he says the lady is rude. I come I few hours later to pick up the car, within a 2 minute conversation she takes 3 phone calls while I am mid sentence in my conversation. I try to hand her a credit card to pay but apparently they DO NOT accept credit card. First of all what business does not accept credit cards in this day and age? And I have used credit cards in my past busy with them??? With the frustration of literally screaming at this person to just pay attention to me for more than 5 seconds to hash this thing out the 4^th call came in and I was done.
I came back 20 minutes later with a check, she blamed me for what happened and she blamed my brother for not answering her phone calls. I told her very calmly that she had lost our business and she was getting a very bad review, she followed me out trying to explain how we were wrong in this situation.
I still don’t know about the tint job, will update later. If you want to be treated with respect and use your credit card, please stay away from this place. I can go on and on about my interaction but I will stop.

WARNING !!! STAY AWAY FROM THIS PLACE !!!
My Wife had a Groupon for this place and it was THE WORST experience ever
the 1^st attempt FAIL… DIRT between the tint & glass… when we ask about it .we were told our Car was «TOO OLD» and the windows couldn’t be cleaned that well and it was common to see some dirt in the tint «WTF?»…My wife then called and spoke to a Lady who said she was the owner and she said for us to bring the car to the Auburn shop to have them take a look at it… So we drive the 10+miles to the Auburn Shop only to witness and screaming match between the Lady (Owner) and an employee who Refused to fix the other Shops «FUCK UP» his words! so after a 4 – 5 minute argument between the two… the Red Faced Lady sheepishly asks us to return to the Renton shop and they will clean & replace the tint… I was ready to just call it a loss… but my wife was not going to be ripped off so here we go back to the Renton Shop with The Lady following right behinds us… The Renton installer said he couldn’t do it that day… and to bring it back the next day… Day 2 FAIL!!! we dropped the car off at 10:00am and were to come back later that day… around 5:000pm we go to see the results… Same as the 1^st day… as if nothing was DONE!!! so wife demands a refund and after a 15min stall tactic the Lady (Owner) complies and we were given our money back… OMG never thought a place could be more UN-​PROFESSIONAL. STAY AWAY …

Updating to 4 stars, because I noticed a corner of my back window isn’t stuck on. I have to make a return trip to get them to fix it.

Went in and got my van tinted only to find that they had broken pieces of the interior. Then when I tried to get this problem resolved, they told me weren’t going to pay for what THEY did. After threatening to take them to court they finally agreed to fix this problem, but even then they took their sweet time. Terrible customer service and terrible place in general!

The guy that does the tint is extremely kind, polite and super friendly!!! He does awesome work. This is the only place I would come to get my windows tinted. The lady in the office is friendly but seems unorganized for me but as long as she knows what I’m there for and still keeps great prices, we will always bring our car there. I did have one little incident, or I guess a miscommunication if u will, with the lady. She quoted me one price over the phone and then when we got to the shop she had changed the price on us and then argued with me about it. But because the guy that does the actual tint does an awesome job, we came back. The older gentle man (the owner) he’s a sweetheart… played great with my special needs son…

Not sure why people are knocking this place. I went there to have my BMW I3 tinted and they did a perfectly fine job. The guys who answered the phone and did the work were perfectly courteous and it’s only been a week but my tints look just fine. No bubbles or anything.
I wouldn’t go in here expecting luxury sitting areas or anything, but as far as the tinting goes. I’m happy.

Be smart. Listen to these other Unilocalers. Avoid this place. Had my new Prius tinted here. Had bubbles, little pieces of corner that they cut too much, definetly not pro installers. And the place stinks and is messy. Be warned!

Great quality tint, I’m very happy with the results. With the Groupon, it was an amazing price for an excellent job.
Employees at the Renton location were friendly, helpful: they recommended a coffee shop down the way with WiFi when they saw I brought some devices. 2 workers collaborated well and did a high quality job. I did not need to return due to tint flaws. I’m happy with the edge to edge tinting.
Not great parts: appointment was rescheduled once, it happens. Otherwise poor communication between the central office and the Renton satellite location. (I don’t believe the really talk to each other about the daily schedule. This has got to be frustrating for employees!) The waiting room needs some cleaning attention. All-​in-​all, the negatives are fairly minor points.

These people are extremely rude. I called to schedule a tint and they took my first name before I could finish my last name or getting my contact info and cut me off. I’ll take my business elsewhere.

I see a lot of bad reviews for this place but I had a great experience. Good price and they did a good job. I was referred here by a family member.

I am giving them 5 Stars for good customer service.
I made a appointment dropped my car off and when I returned 4 hours later they were just starting on it. They explained a piece of equipment broke down. OK I was a little disappointed, but things do break. So I returned later and everything looked great. I even decided to have them tint the top the windshield.
Once I got home, and cleaned it up, and looked it over in the sunlight I found a little flaw in one of the windows. Later after a few days a tiny air bubble in another. I brought it back and they redid those two windows no problem.
I’ll just add they have a good professional attitude there.

I’m surprised at these reviews, partially because people think they can just call a tint shop and have it done that day. These guys have a lot of business because they’re good at what they do. I’ve never had an issue with anything, and my car is always done when they said it would be. I just had car #6 tinted and my brother has had 10+ cars tinted here. I had one time a small bubble that didn’t go away even after it was cured, stopped in and they pulled the tint, cleaned the window, and redid it. I’ve always been super happy, and will continue to bring my cars here. Reasonable price, good quality tint, competent tint installers.

The smartest decision i ever made was to not go with this shop I even gave them multiple opportunities to earn my business. They are so unprofessional is almost comical… Paid extra for professional service.

Terrible customer «service.»
I saw that there was a Groupon offer available ($ 150 for 4-​dr sedan) for the Auburn location, and decided to give this location a call. The woman who picked up (didn’t give me her name) said «sometimes we honor them.» What does that even mean?
She proceeded to hang up, before I could ask if she’d honor it «this time» and if I’d be able to schedule an appointment.
I called back. Another guy picked up the phone and, mid-​conversation, he switched it over to the same rude woman without any warning. I told her I called five minutes ago and had intended to ask if there were any openings available. She asked, «for what?» I’m sorry. are you not a TINTING SHOP? For bloody window tinting, duh!
She said there weren’t any openings because my car would take too long. That’s fine and dandy. I called at 3pm, they close at 5pm. So I then asked if I could schedule a service for Sunday (their website clearly states that Sunday is «available by appt). Her reply? «No. We’re closed on Sunday. Bye.»
«Good“bye indeed. If I can’t trust these folks enough to *want* my money no way in hell am I going to turn my car over to them for any amount of time.
It seems like my experience with them as far as customer service goes is pretty in-​line with other Unilocalers. What a shame, because it reads like they have good hands doing the work. Oh well. I’m glad to give this place my first ONE star review.

I had a chance to meet Tina and her team and they are awesome! Very personable, easy going, and absolutely punctual. Not to mention fantastic quality of work. They were very easy going, and willing to work with me to figure out exactly what I needed.
I heard about Tint Xxperts through a personal friend who had every one of his cars tinted by them, and had only good things to say about them.
My needs were actually rather unusual — I needed to get my office windows tinted because being an older building, the windows weren’t keeping any of the heat out. I’m sure tinting commercial or residential windows isn’t something they normally do, but they were willing to meet with us to get it figured out.
Their guys have been working on our office after hours, and have been very friendly, reliable and accountable.
I would recommend them for anyone looking for any tint work.

DO NOT GO HERE!!! called in on a Saturday to see if they had any openings. I figured they wouldn’t but they told me to bring my car down and they’d get it done that afternoon. about ten o’clock that night I finally get a call to come pick up my car. of course, at that hour it’s pretty dark outside so it’s hard to see the quality of work. had I known my car was gonna be the last job of the day, I would have scheduled for another time. as I tried to talk to the guy and ask him a few questions, he completely ignored me. he seemed pretty strung out on something.
the next day I was anxious to see how it looked. I was disgusted. a couple spots had dust/​dirt between the glass and tint. all the areas at the edge of the window with the little black dots, the tint was super bubbly. it just looked horrible. so I called and the lady I spoke with told me to go back to the shop and talk to the installer. he told me my car was «screwed up» and that the tint never sticks to the outer area of the window. I’ve tinted windows many times before and I know for a fact that only very low quality tint will not stick to the black dots. but it wasn’t that, it was because my car is screwed up. hmmmm. when I asked for a refund, the dude laughed and said «no way!» when I asked him to redo it, he just took his squeegee and tried to press the tint down more, further explaining to me how my car is «screwed up». I knew I should have taken my car up the hill to the place I took my girlfriends car, where they did an excellent job. it cost a little bit more, but they also used 3M tint which is guaranteed never to fade. and the tint stuck fine to the outer perimeter of the window.
please avoid tint xxperts at all cost.