Fairwood Pet Center

I visited Fairwood Pet Center with my mother on June 10^th. My mother fell in love with a shi-​poo (shitzu, poodle) puppy. Rudy provided us with awesome customer service! He was upfront with the fact that the puppy had a bit of a cough (which we didn’t hear on Friday) but Rudy was sure that it was probably just kennel cough. The puppy hadn’t been there long and because of the cough and the limited time they had her at the center they would not let me take her home until 6.12.16. We visited the puppy on Saturday and again the customer service was amazing. My mother has had the puppy for 2 weeks and she still has a bit of a cough. The vet that Fairwood center referred us to provided us with antiobotics and asked that we return later for the rest of the puppy shots. If I were rating the Vet, I’d drop a few stars — they over sell and over charge. The free vet visit, free antiobotics with a 30% Fairwood referral discount and 10% senior discount cost me $ 127! Imagine that… oh but I digress. Fairwood Pet Center is a great place to get a puppy and supplies… go there, you’ll see that I didn’t steer you wrong. Don’t let the vet they refer you too upsell you on anything though.

Great service, great pet atmosphere! Had a great experience here! The animals are all really well taken care of here!

Great job with my dogs nails. Quick and he wasn’t scared at all — good dog treats too

I love Fairwood Pet Center! They have a great assortment of ‘better’ foods for both my cats and dog. I love going in and wandering around watching the puppies and kittens play! We purchased our youngest cat there. She is an absolute delight, full of piss and vinegar! She has a great personality. I am puzzled by the recent negative reviews, when my experiences have been nothing but good. The products, and services are outstanding and the staff is delightful.

I found my lil buddy here and he’s the cutest! The staff were really nice and stayed beyond the working hours to help me! I just wanna say thank you! :)

We came in today to visit puppies, and came home with a beautiful husky puppy! This pet store is super friendly and lets you spend quality time with them before making any finals decisions. Jan helped us out and she is so wonderful and friendly, she gave us so much advice. Definitely recommend this place! (:

The staff is very nice and helpful. They answered every question we had and were knowledgeable about everything. The dog I bought had detailed records of her vaccinations, and they were helpful in informing us what needed to be done after purchasing the dog. They suggested feeding schedules for the dog as well as other things needed to take proper care of the dog. They even gave us a free complimentary vet visit. They have excellent service and the dogs are of top quality. I would recommend this place to anyone looking for their first dog.

Don’t buy a puppy from this front for a mill. We bought a puppy here two and a half years ago and love her to death but she has had severe separation anxiety from the moment we brought her home. When we brought her home she was 8 weeks old that day, 7 weeks old when we met her the week before — any reputable breeder says a puppy should not be separated from its mother until it is 8 weeks. But think about it, she had been at the store waiting to be purchased with her photo up on their website for at least a week (a photo of her in the crate she lived in AT the pet store, since I imagine they will try to claim it was a photo from the breeder). So, how old do you think she was when they took her from her mother?
We’ve had countless vets say her personality traits are indicative of a dog that was separated way too young.
You decide who to believe — vets or shady business owners in Renton.
We didn’t know any better at the time to question when they said they don’t disclose their breeders for ‘anonymity.’ Anyone else we’ve told that to – vets, groomers, day care owners, other pet stores — have said if you ever hear a pet store say that, walk out the door.
We love our dog and are glad we have been able to give her a good home and make her feel safe, but don’t support a business that will put more puppies through what she went through.
REPLY TO BUSINESS’ COMMENT: I can’t believe the audacity you have to lecture me about the temperament of puppies like I’m unaware different dogs have different personalities. Again, every vet we’ve had has said she has the behavior of a dog that has separation anxiety from being taken from her mother too young. I trust a vet’s opinion over a store’s reassurance. I hope other would-​be customers do, as well.

I was looking for a female puppy and the staff was so friendly letting me pet and hold all the girl puppies! The store had cute pink stuff for girl dogs! Thank you for being so friendly!

Having got our first puppy ever here, I have to say their customer service is outstanding. Our puppy, Dexter, had to be put down with kidney stones and kidney damage after 60 days with us. On the request of our vet, we notified them. Although our puppy did not meet their health guarantee of 30 days or congenital issues, they offered to replace our Cavapoo with the first choice of a new delivery they were receiving. Did not expect such, and although we cannot replace our Dexter, their generous offer was a breath of fresh air in a depressing situation. They use breeders and cannot imagine them offering another puppy free of charge without confidence in their breeders they use. I cannot express our family’s gratitude enough to them for being so generous and commitment to customer service. Cannot recommend them high enough.

I love the cute little furry animals all are friendly I’m gong to buy one. Great customer service.

«Pet food, pet supplies, and… Oh look a PUPPY!»
Deciding on a pet is an extensive process and requires commitment and dedication to the complete care and upbringing of a new companion. Many questions surround the selection process and I found Lisa at the The Fairwood Pet Center to be very helpful and knowledgeable.
We have heard excellent experiences with Fairwood Pet Center and decided it was worth the voyage through traffic for a visit. The store is located in a strip mall next to Haggens. Parking spots are in abundance and the establishment is fairly easy to find. The store itself looks just like any other pet store/​supply. We were immediately greeted by the staff and offered assistance. At the end of the aisle were a few large glass windows providing a clear view of puppies for sale. We were introduced to the Shiba Inu/​Pomernian mix (Pomshi), Shiba Inu/​Alaska Malamute mix, and Poodle/​Bichon (Poochon) mix. We fell in love with the Poochon.
The purchasing process is quite extensive and the contract alone probably rivals some of the mortgage paperwork. We reviewed the shots already administered, pet guarantees, recommended food and tips on how to transition to different types. We even received a 10% discount off supplies for the new puppy. We were provided some information regarding the certification background of the breeders the store works with. We were not able to immediately bring the puppy home with us as they required a specific time for observation with any new puppy arrivals. This definitely gave us a peace mind in knowing the quality of pets from the store.
We picked up our new companion a few days later. Lisa was kind enough to give him a bath and light grooming before he left the store. We were impressed at the level of professionalism, attention to detail, and extreme care the staff provided. We will definitely return for some supplies and even say hello to the wonderful people who helped us with our new companion.

I would never bring my dog back here! There are absolutely terrible! They almost skinned my dog, told me he was so matted however prior to bringing him in her was combed and de-​shedded. He can’t even go outside…: wow

My family has adopted three puppies from here in the last six years. All three have come home healthy and stayed healthy. A Yorkie, a King Charles/​Japanese Chin, and a Brussels Griffon/​Pekingese.
I know breeders don’t like a business like this but this place gives you a chance to spend time with the puppies and choose the one that goes best with you. The staff say that they have worked with the same breeders for a long time and receive quality puppies from them.
No Complaints from me!

I had a positive experience here. I came in looking to purchase a puppy from this place and saw a Japanese chin/​Yorkshire mix and it was the most adorable little puppy I’ve seen in awhile. The customer service here was great, Rudy helped me out with the whole process and it went smoothly. As a beginner at purchasing/​taking care of dogs I had very limited knowledge on what to get the puppy at the time of purchase. Rudy walked me through what I needed including a cage that he helped build for me. The first cage he built was actually defective and he pointed this out without me knowing, and he built another one for me that was perfect. Great customer service and overall an awesome experience.

We purchased a puppy here. It is important to us to have healthy pets who will be a part of our family for a lifetime. We have always gotten rescue or shelter pets in the past but really wanted to find a puppy that fit into our family. We are pleased to learn that the dog was bred with a reputable breeder and is not a puppy mill product. We would not be comfortable supporting anywhere that we felt utilized these places. The store was clean and employees friendly and helpful. We were allowed ample time to interact with the puppies and provided with needed information about «must haves/​recommended» items once we decided to commit. We are thrilled with our newest family member and Fairwood Pet Center.

I’ve been in this store a few times and every time the employees are super friendly. I couldn’t find my cats food which it seems to be the only food he eats. I asked one of the young ladies and she said they don’t carry that brand, but gave me a couple of samples to try. Unfortunately my cat refused to eat the food. I don’t feel the prices are overly high compared to the convenience of the location to my home. The puppies are always getting cared foe, rather it be fresh water/​food, socialization, or play time. The store is always clean and inviting.
Update: My fiancé stopped at the store because some jerkoff left his bearded dragon with no food, water, or heat lamp in his cold powerless apartment… to grab crickets to see if we could get him to eat. She told the person at the counter the story that we brought him home to try and spare his life, and he donated us the crickets which I find super cool and the store does really care of all sorts of animals including the pups at the store. It also baffles me people would put up bad reviews to a store that would do something so small just be pitch in the save the life of a beautiful pet. About 3 days later the beardy finally ate and doing very well!

I love this place! I bought a little yorkie/​silkie from this place about a year ago, he is a healthy, and happy puppy.

I can’t say enough great things!!! We went just to look today and came home with an adorable puppy! Rudy and Karson were amazing and so helpful. I think people must expect something different because I saw nothing but true love and joy for these puppies. I will be bringing our little guy by just to say hello! This was an A+ experience!

I might be the minority among all the reviews but I purchased my puppy here and have nothing but great things to say.
I purchased my beautiful and healthy miniature American Eskimo/​Shiba puppy here 4 years ago. She has never had any health issues as a result of being purchased from this place. I also do take care of my dog by getting her annual vaccinations, flea meds, dental cleanings, etc routinely and feed her nothing short of organic and non-​processed foods and treats so that also contributes to her health. People will have things to say about places that sell dogs that are not breeders and of people who buy from here. If I could do it again, yes I would go to a breeder. But at the same time, I don’t regret buying my furbaby from here because she has been the best financial and lifetime decision I have ever made.
I visited this place 3 times before purchasing my puppy. The first time I came to simply play with puppies. The second time, my to-​be puppy was there and I played with her. I went home mulled over it, and realized the darn puppy imprinted on me and I had to go back for her. Came back and brought her home. She’s healthy and active 4 years after I bought her home from this place.