Chase Bank

They are so friendly and helpful at this location! I also appreciate their hours, and its convenient to shop at fredmeyers.
Dont be fooled by thinking that since this location is within a fred meyers that it isnt legit :)
This Chase has waived a few accidental overdraft $ 34 fees (which happens when you have 2 checking accounts with one you don’t use often).
I know chase is a corporate giant, but i have been happy with the service i’ve had using their checking, savings, and credit cards. Last year i got $ 100 in rewards with using the chase freedom credit card, i just pay it off every month because the interest is high around 19%. I also have a Slate card that is only 11%.
I am happy with this Chase. Disclaimer– i havent used them for any financial products besides checking saving and credit. My mom said she went to a chase person who was pushy about CDs and other products.

See «T» — he helped me with some transactions this morning and it couldn’t have gone more smoothly! He is very detailed and knows his products. As much as I hate dealing with banks, «T» made it a pleasant experience.

I’ve had no problems with Chase. This location is particularly good because they have longer hours of operation and the staff is very friendly. I am satisfied every time I go because they are fast, efficient, and understand the things I need the first time I ask.

I would give minus 5 stars if I could. Do not apply for a mortgage loan with Chase. My wife knew two people that applied for loans to refinance. And in both instances those two individuals were asked to repeatedly resubmit paper work and the process took months. And they were assured all through the agonizing process that there would be no problems and things were going fine. Well, no it didn’t. They were eventually granted the loan, but would have to come up with another huge amount of money to put down instead of the original amount and the terms of the contract also was modified in the banks favor.
We were told that with our assets, credit, and history we should have no problem at all and that the loan process would be just a formality. We had some concerns that we brought up and were told that it shouldn’t be a problem at all, and even if it did, it would be a minor issue. Well we know that prequalifying and the actual process things can change some. But this was ridiculous.
Chase told us it should be a real quick process because of our scenario. Well it kept dragging and they kept asking for documents that we had already supplied them more than once. We were told that everything is coming along fine and we were close to sigining. Then they asked for documentation again because the documents we supplied before were too old. Well it was Chase that was taking so long, we supplied them with everything they requested promptly.
After several months they told us we should be signing within a couple of weeks. They asked for updated documents again. We supplied them. Again Chase called and said the loan expired and that we would have to supply new documents and would need a partial appraisal and that should be all they need. Well it has been 6 months now and they wan’t all documents again and a full appraisal because the market changed and they are redoing the whole loan process because the original one expired.
My wife was talking to someone at work and found out that they and another person also had the same problem with Chase dragging out the loan process and asking for more money in the end to qualify even though they were assured that there shouldn’t be any complications and it all looked good.
As of 6 months we do not have an answer to our loan and I am going to report them and demand all our fees back.
This is ridiculous, our credit is perfect, but by Chase running so many credit reports it affects our credit score, we have more than enough assets and funds, we have no outstanding debts except for our mortgage and a second home that we are trying to roll into one mortgage which will put us in a better financial situtation and less debt becuse we would only have one mortgage which the payments would be even lower.
We were not asking for more money, we just wanted to lower our payments which would put us in even less debt and we were going to give them money to refinance. Banks are ridiculous, they won’t refinance people to lower their payments and reduce the risk of faulting because they don’t qualify to pay less? How does that make sense? If someone can’t make the higher payment, then wouldn’t it make sense to refinance to lower their payments? But that is another story.
Update: Well finally we got the loan manager to step in and he said he would have one of his best loan officers handle our loan. Of course we had to start the whole process all over again. Going through process again right now and had another appraiser come in. When the appraiser came by he asked if we had financing and everything already. I said yes, we are doing the whole process all over again and this is the second appraisal. He goes what? He said with who. I said Chase. He rolls his eyes. I said what? He sais he has dealt with several clients that have had to get appraisals redone with Chase and he was wondering why they are having more than one appraisal done. They said Chase lost their paperwork. And he goes what the heck? Everything is in PDF now and can be pulled up on a computer, there is no paperwork to lose. And one of the clients that needed their loan redone was a Chase employee also. Chase is going to be the next WAMU screw up.
Update: Well we ended up going somewhere else because they said we didn’t qualify even though the loan officer told us we would have no problem qualifying with our assets and credit rating and our loan was ready to be signed. How bad was that? We went in to sign the papers because it was all supposedly done and approved. But when we went to sign they told us oops you don’t qualify because of a technicality or we could put down some more money. What the heck?! Well they said they would refund our fee’s because they didn’t get their facts straight. Well we never got our refund and no responses to our emails or phone calls.
There is a program called HARP that the Banks don’t want you to know about to refinance your home. Check it out.
Chase is using «BAIT AND SWITCH» tactic

I rarely go into my local Chase bank location, because really I never have a reason. I visited this Chase bank to exchange some Canadian currency I picked up during a trip to Vancouver. To say the staff was great, well that’s an understatement. There was a guy and girl working– and both were very personable and exchanged my money in about 2 minutes flat. If every Chase had a team like this– I’m sure people wouldn’t hate Chase as much!