Bell-Anderson Insurance

Terrible. For some unknown reason one of my houses was re-​evaluated and I was offered expensive high risk insurance. I asked why and was given a list of things which I fixed (several were cosmetic only) when I presented new pics, I was told that there were still too many issues. B.S. I have always paid in full on time, had zero claims, and have good credit. I was told by Patty Jump that the insurance company would not insure me. Guess what? I switched to a new agency and explained what had happened. Lets just say that there was a world of difference for my pocket book and how I am treated. Shop around.

Is there anything lower than 1 star? I am a business owner. Bell-​Anderson is not a company you would want to buy insurance from. Customer service is so bad. The insurance card they issue states to call them. I called them when one of my drivers got into an accident. They took my phone number and that’s all they did. No phone call nothing. I have to hunt down the «real» insurance company that wrote my policy. So I have been dealing with Liberty Mutual now and not a peep from them. Also there was a question when I bought this insurance as why I was paying high rate on a vehicle that is worth $ 3000. Agent response and showed me the «sym/​cost» it meant that if there is a wreck I will get paid for the price of a new one. Now, my truck is totaled because of somebody hitting my driver and guess what? They insist they only pay the cash value because that is what Bell Anderson sold me. WOW what a change! DO NOT TRUST THIS PEOPLE.

I’ve been a business owner for years and was insured by Bell-​Anderson. They offered coverage I needed, but when it came time for them to actually offering «customer service» they were terrible. Nicole Siegfried and Carmen are the two employees I dealt with… they both treated me like I was an imbecile, even though I had documents from them supporting my concern. I will be taking my business elsewhere, why would I pay someone to treat me bad… Bell-​Anderson NOT recommended.

I highly recommend Bell Anderson as a solution to any insurance problem you might have. Every dealing I’ve had with this company has been positive, strait forward, and easy! I honestly feel that they do an awesome job helping, not just me, as an individual, but larger companies as well. This is not true with the larger insurance factories of the world!
Thanks again to BA and specifically Andy Hoven!