Staybridge Suites Reno

We have been traveling for over 40 years and have decided that Staybridge Suites on Professional Circle in Reno, Nevada is the best place we’ve ever stayed! Why? Well, here are the reasons:
1) Staff is professional — friendly, competent, knowledgeable, and happy to work with customers.
2) The place is sparkly clean, comfortable, and well-​appointed.
3) Great location — close to a shopping center and the freeway (US 395), but double-​pane windows shut out all freeway noise, even on the west (freeway) side. As an added bonus, our west-​facing room had beautiful views of Mt. Rose and Slide Mountain!
4) Amenities galore — a 24-​hour business center, exercise room, indoor swimming pool and hot tub, in-​room WIFI, multiple TVs and DVD players in every suite, plus free laundry facilities (bring your own detergent).
5) Book exchange («leave one, take one») and kid games are available.
6) Babies are welcome — a free crib for the grandchild was placed in our suite with a baby blanket, and a high chair is provided in the eating area.
7) Delicious and bountiful food abounds! Free breakfast buffet is amazingly varied — waffles, fruit salad, fresh fruit, yogurt, oatmeal, cottage cheese, pastries, breads, bagels, muffins, hard boiled eggs, alternating offerings of cheese omelettes, scrambled eggs, biscuits & gravy, sausage patties & bacon plus juice, milk, coffee, tea, hot chocolate and many types of condiments. The breakfast seemed to have something for everyone — yum!
8) An unusual surprise! Tues., Wed., and Thurs. nights a mini-​dinner is supplied. Each night was different — pulled pork, hot dogs, and meatballs were the main «entrees,» some type of salad & bread was included, and free wine, beer, and soda were flowing. Unbelievable perk and the meals were enough for our family of four to be satisfied.
9) Need to call home? No problem — free local and long distance calls! Terrific!
10) Kelly, the general manager, is determined to make her hotel your home away from home and she succeeds! She hired staff who reflect that goal. The front desk folks were warm, accommodating and extremely service oriented. The food staff were conscientious about making sure that the food was appetizingly served, hot and plentiful. Housekeeping was on task and kept the entire place «spic & span». Maintenance promptly fixed a problem we had. All in all, we were delighted with the quality of service we received during our 5-​day stay.
11) Can’t think of a single concern that wasn’t dealt with quickly and cheerfully; therefore, we had no complaints. What a concept! Thus, we were extremely pleased with the experience and highly recommend you consider Staybridge Suites in Reno, NV. «Try it, you’ll like it!»

My family and I stayed at this property last weekend. First of all I have to commend the staff on the amazing smell that you encounter as soon as you walk into the gorgeous doors. Reno has so many nasty smelling Smoke Filled hotels that this was such a pleasant surprise. We travel a lot for my son’s basketball team so I must say in the last few years that we have been travelling — this is my favorite spot for sure! The entire property was exceptionally clean, every single person that we encountered at the front desk was amazingly kind and helpful, these Suites have a mini kitchen with everything you need so that you feel like you’re at home. The rooms were extremely clean and the property itself is absolutely pristine. We will definitely be back to this property next year and in the years to come :-)

This was our last stop after spending 10 days in 6 different hotel rooms while on a road trip and it was a special treat once we stopped here at Staybridge.
The hotel is in a quiet business park area of southern Reno. It is near the freeway, but there is minimal noise. Numerous food choices within short driving distance.
The hotel is new and it shows. The paint, carpet, landscaping, furniture, etc.
All rooms come with a kitchen area that includes full fridge, dishwasher, plates, etc.
Indoor pool and spa are spacious and clean. There is also laundry, fitness, and a library. Near the pool there is an outside patio where one could bbq and enjoy the time in the sun.
They are dog friendly and the only way I could tell was the poor condition of the couch in our king size bed room. This thing looked and felt like something out of college dorm.
Breakfast was bountiful and hearty. We left home well rested and happy campers.

This hotel was great. I loved the large room and comfortable beds. The mini kitchen was amazing I loved being able to eat whenever I wanted to. The service was very kind and great, especially Cameron and his friend. Although the food wasn’t really good the snack bar made up for it. The pool was lovely and big also the water was great. My buddies and I loved hanging out in the first floor talking and enjoying spending time together. I also liked the free laundry. I like being able to wear clean clothes everyday. I’m looking forward to going back to this hotel.

Stayed here for a weekend getaway. Very disappointed. The room was a 2 queen suite. It was nice sized but the walls and carpet had dirt stains. The couch was so worn out that we used to bed pillows to sit on. There was several spots of mold on the wall in the bathroom. This is a newer hotel but is poorly cared for.

Nice people and Staybridge always has clean and comfortable rooms. Almost a home away from home and this facility lives up to the reputation.

This may be a smoke free property inside, but they have two smoking benches at thefront door so every time you come or go you walk through a wall of smoke. Not at all good for asthma sufferers.

Home away from home. When in Reno, I’d much rather stay away from the casino hotels and secondhand smoke. The indoor heated pool and hot tub were a huge bonus, as it’s still Springtime in March and quite chilly. Even if some casino resorts had outdoor pools, they wouldn’t open ’til late May and/​or weather permitting. Our son had a blast swimming and woke up first thing in the morning to swim. Pool hours are from 8 a.m. to 10 p.m.
Their mini kitchen has everything you need for an extended stay; however, we never get to use any of it. I can see how business travelers appreciate the proximity to the airport, convention center, downtown Reno, and nearby shopping mall during their week-​long stay. I’m sure this place gets busy M-​F, and guests can enjoy a free hot breakfast with on-​site laundry facilities and same day dry cleaning if needed. Convenient on-​site business center, clean hotel with a nice size gym, and outdoor patio offering an evening reception to guests during weeknights. Weekend guests are on their own :) Friendly and engaging staff.
The only improvement needed is to provide more comfy pillows. For this type of hotel, and guests who stay for a week-​long business trip, they should provide comfier pillows for a good night’s sleep. Lumpy, small pillows made us restless — good thing we only stayed one night. Next time, we’ll remember to bring our own pillows.

i’m in rm 205 right now. 1 queen bed, 2-​burner stove, microwave, dishwasher, full-​size fridge, granite counters, large pivoting flat screen tv, iron, coffee maker, free breakfast, free laundry, free wifi. plenty of outlets (bless you), very nice woman who checked us in, very nice guy at front desk when i called for help. the room was very clean. only 3 complaints: (1) no ice machine on floors so u have to wait for freezer to make ice or guy downstairs will get u a package of ice, (2) sofa is a little cheesy, (3) banging sound when u get on the right side of bed. ok, only my mate cares about free breakfast but that one was pretty bad. eggs tasted powdered & bacon tasted like turkey bacon. i’m not counting it in my review but wanted to warn ya. quiet room. we are very happy w the rm & will stay again.

Ok… so the 3 strike rule fell into place here.
#1: When I arrived to my room, the couch was torn apart, halfway folded out, and with seat cushions on the floor. Ok, no big deal. I put it back together in a couple of minutes. Next.
#2: Did my usual bed cleanliness check. Found long, curly pieces of blond/​brown hair on the pillows. Called downstairs and asked for pillow cases. Housekeeping proceeded to knock on the door and barge her way into the room without waiting for me. Ok, I get it. I called for assistance. What about privacy!!! Wait til I open the door for you knowing that I’m in the room? Anyhoo, she was super friendly and changed my cases with the quickness. No harm, no foul.
#3: The last straw! We asked for late check out in the morning. Front desk said, «Sure. You can check out at 1.» Cool. Since I got off way late from work this morning, an extra hour would be super helpful. 12:15 came rolling around. I was half awake laying in bed. Knock knock knock, boom!!! A guy who I’m assuming was housekeeping attempted to barge into the room without even waiting for my reply. Thank goodness I had the top lock on. I jumped out of bed and headed to the door. No one was there. What the heck???
It’s such a shame because besides these 3 issues, I had a nice stay. The place was mostly clean. The gym, pool, laundry, and complimentary breakfast were fantastic as offerings from the hotel. The 3^rd front loading laundry machine had some issue with its final spin cycle though. My clothes came out drenched and took nearly 3 hours to dry. I loved the mini kitchen, nice fridge, and open bathroom. The shower head did have some clogs but it was bearable. Due to the positives, I couldn’t bring myself to give this place 1 star.
I stay at hotels 3 – 6 times in a week while in Reno. I really wanted to make Staybridge a staple because I mostly enjoyed my stay. I am just quite frustrated over the barging into rooms without ample warning. I might give it another try once the storm calms. 2 stars.

I had a very nice comfortable room. The breakfast provided was very good and had something for everyone. The cookies at check-​in was a nice touch and the check-​in employee actually remembered talking to me as I had to change my travel plans and she was very helpful. I also liked that as a gold member of IHG they offered me the choice of a goodie bag or 300 points. That was a nice surprise. The amenities seemed very nice, unfortunately I did not have time to use them My only complaint if you can call it a complaint is that they did not slide a receipt under my door at checkout and no one was at the desk at the time that I and many others were checking out to catch one of the first flights out of Reno in the morning. I was able to use my check-​in bill on my expense account so I guess it all worked out.

There aren’t many hotel options that are of the non-​casino type/​hype that provide kitchens so that we can cook & thereby stay away from the requisite salty buffets et al + food offerings of the area. Not to mention spacious, clean & comfortable. So here we are back at Staybridge; this time we received a 4^th floor room & had peace/​quiet for our 2 day weekend stay. YES! Huge difference. The room was cleaner than the 1 we previously wrote about & I would give 4 stars if it weren’t for some details like missing kitchen items (or the closed pool/​spa); apparently there should be a service for 5 but in our experience (s), a service for 4 was evident. This time forks & spoons were a service for 3. So it seems maintenance/​inventory is an issue. Plus, it was evident that glassware was lacking as well. That & the robe hook that missed my pumpkin head when I set a heavy robe on it (day 2) was a bit heart startling when it hit the floor. Good thing it didn’t hit my head or this review might have an entirely different take. Again, evidence that maintenance is needed. These issues were brought to their attention at checkout & so hopefully, maintenance will address them in time for the next guest.
That said, we enjoyed our stay. Comfortable beds, a separate living area so hubby can surf channels while I sleep (he does this most at ~2am); & he makes an excellent expresso that in & of itself cannot compare elsewhere. Breakfast was typical, it will sustain you as long as you don’t have great requirements in terms of dietary restrictions: requisite composite eggs either scrambled or w/​processed cheesed ala mini omelet. Oatmeal w/​condiments. Waffles in a timed waffle maker w/​condiments. Hard boiled eggs, coffee, juices etc. Families were quite happy from what I saw. Meanwhile, the refer in our room is keeping our chicken, salad, eggs, et all well chilled for our breakfast/​lunch/​dinner. And rather than over packing, our clothes are being washed/​dried in their free laundry area on the first floor. Unfortunately this time I brought my swim suit & the pool/​spa was closed for repairs. Another reason for a docked star since no one advised us of this either at reservation time or at check-​in. We learned by reading the sign at the pool/​spa facility.
It was sad to see minor things like wear & tear on the chairs both in the unit & downstairs where meals are held. While all appeared quite clean, it seems to me that minor maintenance would help to keep up appearances that reflect what Staybridge Suites is & should be.
All personnel at this location were friendly, professional & with them alone, a reason to give 5 stars!

This hotel was a nice find in Reno for our family of four. The staff was friendly and the room was clean and had plenty of space.
I loved the self-​laundry. It was free, you just provide the soap. The laundry room was attached to the gym, so you could walk/​run the treadmill or the bike while your laundry cooks.
The hotel was close to a grocery store and not far from several restaurants. It’s away from the casino bustle in an office park. There is an indoor pool, but we didn’t use it. We only stayed for one night as we passed through on our way to the west coast.
I would recommend this one for families, especially if you want to cook a meal or have need a small kitchen. Great for a stopover during longer trips to get some laundry done on the cheap.

This hotel is the BEST! I recently stayed here for 4 months since I was in town for work. The service here is awesome, every staff member will go above and beyond to make sure you have the best experience possible. The rooms are spacious and always clean! The housekeeping staff gets 5 and a half stars as they always did such an amazing job. Other pluses:
— morning breakfast is always hot and plenty to choose from
— FREE landry (4 dryers & 4 washers)
— kitchinette is fully stocked with pots, silevrware, glasses, etc
— WIFI runs well, barely had problems with it
— staff is always willing to help with suggestions on what to do, where to eat, things around the area
— Tues-​Thur, complementary small afternoon/​evening meal and free adult beverage
— close to highway
I would definitely stay here again if I was in the area and do recommend to others!

This is a great place for families that do not look to be close to the casinos.
Big suite, fully equipped kitchen, good breakfast and friendly staff.

Awesome hotel
I would have to say this is the best your going to get with priority club. The rooms are spacious and clean, theres always a pool and hottub, the laundry is FREE, and the staff is always decent or good to go.
This certain location is only like 3 years old so the rooms are pretty much brand new! Only negative is your 10 min away from the Reno downtown, but that can also be a good thing.

During our visit in Reno, the S.O. and I stayed here for three nights. We honestly weren’t expecting much seeing that our hotel was paid for by the gracious host, but we were definitely more than happy with our living arrangements.
First off the rooms are all suites, having a living room, small (but decent-​sized) kitchen, a separate bedroom, and a large bathroom.
— kitchen is FULLY stocked with pots, pans, measuring cups, etc!
— large fridge with a freezer and ice maker
— complimentary tea, coffee and snacks waiting in your room
— large, clean shower stalls
— two tvs (one in the living room, and one in the bedroom)
— clean, clean clean!
While they don’t have room service they have a «pantry» downstairs filled with microwavable/​frozen/​instant meals and other snacks. And of course they have complimentary continental breakfast in the mornings (which we surprisingly made each time). They have ready-​made omelettes, sausages, boiled eggs, bagels, muffins, fruit, yogurt, cereal, waffles (make yourself), coffee, tea, and more.
And on the last day of our stay we needed a ride to the airport and they were happy to shuttle us there. All this along with the extremely nice, helpful staff made for a great stay in Reno!

If the Staybridge Suites was a song by the Outkast, I think it would have to be ‘So Fresh and So Clean’…to wit;
Ain’t nobody dope as me; I’m dressed so fresh, so clean
(So fresh and so clean clean)
Don’t you think I’m so sexy; I’m dressed so fresh, so clean
(So fresh and so clean clean)
Ain’t nobody dope as me; I’m dressed so fresh, so clean
(So fresh and so clean clean)
I love when you stare at me; I’m dressed so fresh, so clean
(So fresh and so clean clean)
[Big Boi]
Sir Luscious gots gator belts and patty melts and Monte Carlo’s
And El Dorados; I’m wakin up out of my slumber feeling like Rollo
So follow, it’s Showtime at the Apollo minus the Kiki Shepards
What about a ho in a leopard-​print?
Teddy Pendergrass, cooler than Freddie Jackson
Sippin a milkshake in a snowstorm
Left her throat warm in the dorm room at the A. U
We blew hay too, ath-​letes might cake you
But you must have me mistaken with them statements that you make
Cause…
[Hook]
[Andre 3000] Those huge baby eyes, get to runnin off at they mouth
And tellin me everything that’s on yo’ nasty mind
They say you’re malnutritioned in need of vitamin D
And invitin’ me to that tingle in your spine
I love who you are, love who you ain’t; you’re so Anne Frank
Let’s hit the attic to hide out for bout two weeks
Rick James’n, no chains and whips
I do suck lips ’til hips jerk
In double time the boy next do’s a freak, ha ha!
[Hook]
[Andre 3000] (And we are…)
The coolest motherfunkers on the planet
(And my my…)
The sky is fallin ain’t no need to panic
(But ooh ooh…)
I got a stick and want yo’ automatic
(Ooh ooh ooh…)
Compatible created in the attic
This place was reasonably priced, very clean, and the staff was awesome. Breakfast buffet was well stocked and the crew working it was wonderful.
They also have a great indoor pool and outdoor patio. This is the place to stay in the outskirts of Reno proper!

So fresh and so clean.
As soon as you walk into the hotel it smells of apples. Not a hint of smoke anywhere. We opened the door to our room and were in awe. Beautiful modern rooms, fresh clean air, clean carpets, clean beds, you just gathered a sense of cleanliness. It was nicely decorated too.
Free breakfast buffet with eggs, waffles, breakfast sandwiches, cheese, cups of fruit and the all the other usual items, except they had biscuits and gravy too. Did you read me? BISCUITS AND GRAVY and it was good. It was just what I was craving.
Room prices are a steal (but don’t tell management that).

My mom and I stayed here on a recent cross-​country road trip in which we passed through Reno. I have to say I was disappointed with the hotel after reading all the great reviews here and on trip advisor.
The hotel claims to be non-​smoking, which was very important (we deliberately didn’t stay in a hotel/​casino on the Reno strip to avoid the smoke). When we arrived the hallway that our room was on absolutely reeked of smoke. It smelled like someone had stood there for half an hour smoking 10 cigarettes right outside our door. We notified the front desk and they sprayed some air freshener awhile later, and it did smell better within a few hours. However, no one offered to move our room or anything. I realize there’s only so much the hotel can do about people who decide to smoke cigarettes against their policy, but it smelled so bad I would be very surprised if no one had complained or noticed, and it seemed odd that they didn’t offer to move us elsewhere.
The pool was on the small side, even for a hotel pool, and wasn’t really a lap pool. There were several unsupervised children screaming and throwing things in the pool area when I tried to swim laps. The hotel staff did come to the pool and say something to them when I told them about it, but as soon as they left the kids started acting up again. I realize there’s only so much the hotel staff can do in that situation, though.
The room itself was pleasant and clean, but not at all what I would call a suite. It was larger than a normal hotel room and had a sitting area, but the sitting area and bed were in the same room, no divider or anything. I think many of the benefits of this hotel apply mostly to extended stay guests (whom the hotel seems to cater to) or business travels. The business center is open 24/​7, the room comes with a fully stocked kitchen including dishes and silverware and a full-​size fridge, there’s a free laundry facility and a mini convenience store in the hotel, etc. All great amenities for a long stay, but didn’t really apply to us. We did use the free wifi, which worked great.
Breakfast was a solid continental ++ breakfast, with the standard continental fare plus make-​your-​own waffles, eggs, sausage, some fruit, etc.
Nothing about this hotel was terrible, and I would probably stay here again if in Reno, since it’s a great alternative to the hotel-​casinos on the strip for someone not looking for that scene, and is reasonably priced for the area. However, it was a bit of a letdown after reading all the rave reviews, and be wary if you are really looking for a completely non-​smoking hotel.