Raley’s

Great customer service all around and the produce section and selection is well-​laid out. They recently changed much of their produce to more expensive organic produce, even the iceberg lettuce. I joined the Something Extra club which gives you points on the items you purchase and every once in a while I get there when they are having either a double point promotion or $ 5 Monday’s. Each time you swipe your card or you use the phone number associated with your account, you get points that go to you in the mail as a coupon discount on your items up to $ 20 off per quarter. Last quarter, I made $ 19. The cashiers are very helpful and polite and when they open up a new check stand line, they always take the next customer in line. I really like Lisa E. In the quick check line (15 items or less) and sometimes she’s in the main check out line. She’s fast, accurate and pleasant and I’ve known her for years through Raley’s. The deli has delicious sandwiches that really fill you up and you have the choice of what goes on them. Once in a while, the deli has either California chicken salad with delicious grapes or curry chicken salad with cashews and it’s delicious on Dutch crunch bread. There is also an eating area, Peet’s Coffee and Tea and a selection of hot menu items such as fried chicken, macaroni salad, mashed potatoes and gravy. They have a «make your own» pizza cooler near the deli but I haven’t tried that yet. The pharmacy is very accurate and usually not too busy. Bharti, a pharmacy technician, and the pharmacists, Glenn and (I think) Bill, always remember my name. You get points for pharmacy purchases as well. The beer selection is full of micro-​brews and you get discounts when you buy so many as well as the wine selection. Doc, a checker, used to work at Raley’s until he retired about 6 months to a year ago. He was the King of corny jokes who knew many shoppers by name. He used to be the wine specialist. There are also many workers that have been with the store for a period of years. Raley’s also has their own brands of canned items (and such) that are just as good as brand name items, plus, they are cheaper. Often, I find 10 for $ 10 items on sale. Something Extra members get up to 2 free Raley’s Something Extra magazines which gives you great recipe ideas, and information about new items in the store. People take their picture with the magazine on trips and send them into Raley’s where they often publish their photos. I wish they had a sushi maker at this store but they don’t have a lot of extra space.
Easy to find on Keystone to the North of I80 across from ⁷⁄₁₁ and AM/​PM across the street on seventh from Jiffy Lube and CVS. Watch out for runaway carts as it is on a small hill. Always return your cart to the corral.

Raley’s has been around for a long time and they seem to be reaching for the mid to upper end market. They do evolve their selection over the years and include a selection of organic and import foods. The locations are typically convenient. The staff are always friendly. Inside the store is way too crowded and the isles are too tightly spaced, though — this is a great area to improve.

Great selection and it has never been too crowded the times I have gone to the store. The staff is willing to help you find an item or even give some pointers on their favorite recipe.

I love raileys but could you please get it together with your produce? Or at least throw away molded fruits or vegetables. Beyond disappointed!

Why does this store seriously not have basics. This is the 3^rd time I have been here for a normal item I could find at Walmart that they don’t carry. If it’s organic or gluten free they carry it, but a regular marinade by popular brand? Nope. Everytime I come in here I feel like I have to go somewhere else to get what I need. Ugh

I’m not sure what to say. I checked my receipt when I got home because it seemed like it was too high. Damn right, I got charged twice for something. Unfortunately I can’t really drive back and at what point would it seen believable? So I’ll part with the loss. The lady was too busy telling us about the drama that was going on in the store at the time. Which was cool I suppose it just Cost me extra money. $ 5.99 to be exact.

I must admit that every other Raley’s I’ve been to in Reno is way nicer than this one.
But this one is the one closest to home and therefore the one I frequent the most.
I was gonna give this one four stars because it’s old-​looking and not as big as the other ones.
However, the people who work here are the best. From the meat deli, to the guys sorting out the groceries and the cashiers, it’s all great customer service.
I’ve felt like a stranger at the other locations and they feel snooty as well. Maybe I’m biased, who knows…
Keep up the good work guys. This is not the prettiest one supermarket but it more than makes up with everything else.

I don’t normally write reviews for grocery stores but seeing that were just passing through as tourist, I thought maybe I’d be helping someone out at some point. We’ve been staying downtown for about 3 days now and decided to stop the madness. We’re spending about $ 80/​day on food! Went to Raleys to stock the kitchenette at the hotel.
The store is very clean after hanging out around the downtown for the past few days. The staff are very friendly to the point where I almost felt at home. I can’t really comment on price as I just spend $ 240 freaking dollars on restaurant food! I can say we just spent $ 50 and should be able to eat for the rest of our trip (2 days) without having to step foot into a restaurant. They had a huge selection of items as any city grocer would have. If you’re a tourist just passing through, this would probably be considered higher end shopping experience in this area.

Raleys is one of my favorite «go to» places for groceries because their stores are clean, food is fresh, selections are higher end, variety is impressive and staff are consistently pleasant and professional. This location is no exception – it’s awesome.
Sometimes I swing by Raleys for a bit of debauchery in the way of getting completely hopped up on the best caffeine option I know of: PEET’S COFFEE. This store has a small Peet’s Coffee & Tea, but that doesn’t slow me down a bit when I’m on a caffeinated bender. While the counter space is diminutive, there’s lots of seating, so you can bring the whole crew to hang out.
Best. Coffee. Ever.

Most of the employees (checkers, baggers, and stockers) are very friendly, and this store does have a good selection of products (a natural section, a decent ‘gourmet’ section, okay wine/​beer selection) for its size. But still, I’ve come to loathe this place for some of its employees and the prices.
Bad apples: one of the checkers (a white-​haired woman in her 50s/​60s) is consistently crabby and borderline insulting. Today she had an issue redeeming my Raley’s custom coupons (the kind Raley’s mails you when you have a ‘club card’). She asked if the coupons were associated with a different card (they were not). After her audible frustration to her bagger («I am NOT doing these anymore!») she manually deducted the coupons. I thanked her but she had to again assert that the problem was my fault («I ONLY have this problem when the coupon is for a different account»). I would have gone to management to complain if my kid weren’t with me.
Prices: ridiculously high on most things relative to Winco (for example) and even Whole Foods (for the natural stuff; as if it couldn’t get higher — it can, try Raley’s!). The bulk section was the source of my ire today; plain-​old raw walnuts in a package were around 50 cents a pound (in the baking section), but in bulk they were 66 cents a pound. Shouldn’t bulk be cheaper for the same product? It’s little stuff like this all over the store that make me avoid making trips here. It’s really only my «emergency store» due to its proximity to my house. I suspect that’s the main reason most people shop here; it’s close to lots of off-​campus UNR students and retirees.

This was my neighborhood grocery store for many years. And then I moved away. But I love to visit when I’m in the area. The store has a clean and well organized layout, with a great selection of natural and bulk foods, and the friendliest checkers of any markets in town. Shopping at the right times can help with the price points for produce and quality meats. Sometimes it’s the customer service that makes all the difference. One of my most favorite checkers moved on to bigger and better things. And another of my fave checkers, infamously known as Doc, has been counting his days to retirement for years. He’s funny and helpful, and seems to know the store like the palm of his hand. Even if his line is busier than others, he’s worth the wait!

I’m not from the area. The employes seem very nice. The place is big and is clean. If I lived in the area this would definitely be my place to go.

I think this is the best Raley’s in the area. Nice people, great produce, and now carrying Applegate lunch meats. Thank you.

Extremely over priced
Quality is no better than anywhere else
Bakery is full of uninspired garbage
Lighting is so bright that you have to wear sunglasses
Avoid at all costs. If this store wasn’t located right next to the freeway, and on a main road, it would go out of business in a week.

The Raley’s in Reno is similar to other Raley’s but relative to the other grocery stores in the area this one is very nice. They particularly have a very good produce section and overall the store is large and has all the groceries and food items that one needs.

This is not my regular store, but is a convenient stop when I am heading home on I-​80.
This store is larger and therefore has wider aisles and more merchandise than some of the smaller stores. The customer service is outstanding. Last time I was there my checker greeted me like I was her favorite customer and that she was so glad I came to her check-​out line. They bag your groceries and usually offer to take them out to the car for you.
The reason this is not my regular Raley’s is that they do not carry some of the higher end meat and other grocery items that are available in other locations.

This store is a great neighborhood grocery. We’ve been shopping here for about 10 years. It is well run and the employees are well trained. Some of the employees have been around since we started shopping there. Having good employees means the lines move pretty fast and they open up extra registers when a line starts backing up.
For a small store, the selection is quite good. There are oddball things we’ve needed and I’ve thought, maybe Raley’s will have it, and they do. They have a bulk section which is pretty nice. They are rarely out of the items that we want when we go shopping.
The store itself is clean and bright and the isles are wide enough that they don’t make you feel claustrophobic.
Prices vary with sales and the coupons you can get with their «something extra» card. The Raley’s branded merchandise tends to be pretty inexpensive, but I would say on other stuff the prices are a bit higher than other grocers. Occasionally you will find a deal better than anywhere else. Wine and liquor are expensive unless you buy 6 bottles or more where you get a 30 percent discount. Then it is a really good deal.
The club card does seem to give you coupons for things that you actually buy and seems pretty directed in terms of giving you breaks on the things you regularly purchase. I don’t usually like club cards, but it’s new and I’m still giving this one a chance, they might just be doing it right.

I live within staggering distance of this fine store, and its great. A little pricey, but the staff are so kind. I guess im at the age, where I feel special whenever a beautiful checker might actually great me with enthusiasm, and genuine goodwill, even if im hungover and have brushed my teeth, and its 3pm.
Lots of help here, and great senses of humor with all staff. I wish them the best of luck, and pardon me for having poor hygiene when im hungover, which is like barely every other day.

I’ve been in here a few times, and although I’ve never had any issues with the staff or cleanliness of the store, I must admit that I’ve been completely blown away by the high prices. Everything seems to be high dollar, including the items that are supposedly on sale. I did try a freshly prepared deli sub one day, but paid a premium for it.
For mainstream snacks and drinks, you’ll be tons better off at CVS right across the street. Seriously. A short walk or drive down Keystone to the Save Mart might not be a bad idea, either, as I’ve found them to be lots cheaper, with more sales going on.

Raleys on Keystone and 7^th.
Needed to pick up some pop by order of the king. We do not always keep it in the house.
Well being in that neighborhood I stopped in.
I find this store somewhat narrow of isle.
Since I was there I figured I should pick up a few things I know we need.
As I adding things to my cart the thought that kept going through my head was, man this is expensive. Yet I continue on since I was there.
But I get to the pop section the one thing I had to buy. A limited supply or selection and very little in the diet variety. As I am looking at prices I figure I will just get coke but could not do it. I refuse to pay 6:49 for a 12 pack and just became incensed; although quietly.
Well I went two streets down to I believe save mart and got a 20 pack for five fifty nine and everything else for a bout fifty cents to a dollar less.
Why would anyone shop at raleys when a much cheaper store is just two streets away?