Steve was recommended to me by a friend who recently changed locks in his house(5 of them) and was very happy with his work. Steve returned my call promptly, made time for me the next day and did a great job really fast. I needed my front door lock changed, he did a good job. He was fast and gave me 5 new keys. His price is reasonable. I highly recommend Steve.
Devin A.
Classificação do local: 1 Los Angeles, CA
The rudest company ever. When I moved in my home, I called them to rekey. They upsold me «the best lock» on the market. They were apparently supposed to give me a card with it, which is the only way I can get new keys made. Only they didn’t(and I’m POSITIVE) since I keep EVERYTHING! I even had the original calendar appointment from 2009. And I have ever bit of paperwork from my house in one file. I never even knew you needed a card… so couldn’t possibly«misplace» something that I didn’t know existed. Also, the lock didn’t fit properly and the service man was rude. After realizing I couldn’t get keys made(even though I’m the owner of the home) without them or going directly to the manufacturer and paying a huge fee there to, I called. Dave was extremely rude insisting that the service person gave me a card(he wasn’t there). Then he starts telling me that I tipped the technician $ 10 and forgot that so I must have forgotten. The lock cost $ 242. He basically told me I was lying. Don’t do business with them. SCAMMERS!!!
B D.
Classificação do local: 5 Mountain View, CA
I was moving back to my house after renting it out for a couple of years. I called Steve, and he was very easy to talk with to make an appointment. He arrived on time, handled everything smoothly, and provided great service. I had two different keys(on 5 cylinders) that I wanted to re-key. He made a really convenient master key that worked for both, and side entry key that would only work for the side door. He was able to even tag some of the keys with«DONOTDUPLICATE». I am very happy with his service and my keys/doors/locks now. Thank you Steve!
Cecilie H.
Classificação do local: 5 Mountain View, CA
I called Steve with a «sticky lock» issue that had been looked at by another locksmith a year ago, but not really fixed. The door got so stuck that I tried Steve, who was recommended by yet another locksmith out on medical leave. Steve found two problems, the door was coming loose from its mountings in the frame, and, the internal lock mechanism was dry. Steve essentially rehung the door and lubed the lock mechanism. Opening, closing and locking the door is a joy again after living with creaking and scraping. Steve does great work and provides good customer service.
Jarrett T.
Classificação do local: 5 San Francisco, CA
Steve is a honest guy who does an honest job. I had lost a set of keys for a door lock and deadbolt. He came out and made me a new set of keys in no time. Professional, courteous and friendly.
Betty B.
Classificação do local: 5 San Francisco, CA
great customer service! fast service! steve is great!!! i strongly recommend him!
Sharon L.
Classificação do local: 5 Redwood City, CA
Steve is very good and fast. He comes to your house, fixed the lock and give you 2 mail box keys in 15 mins. And does a great job and the best prices. No BS for sure.
Max R.
Classificação do local: 5 San Mateo, CA
Steve provides fast and professional service and he goes above the call of duty. I recently used Steve when I was locked out and I was very pleased at the level of service. I would strongly recommend him to anyone looking for a locksmith.