Starbucks

Staff seems friendly but this place is way too busy for their own good. I didn’t think it would be slammed on a weekday at 4 but it took 20 mins for my frapp.
I only stopped by because I was at bed bath and beyond.

Typically come here before my work meetings. It’s on the way and the lines are never too long so that’s a plus!’ Only thing that caught me off guard was when I ordered a vanilla iced coffee and he asked me if I wanted it sweetened. I told him vanilla and he again asked if I wanted it sweetened. No ones asked me before. Maybe he was new. But it confused me for a good second. Lol

Eh bad pit stop for me the gangbanger looking guy on the cashier looks like he is baked high and stares at you mean muggin I was waiting for my receipt while paying with card and didn’t get one then just said ur stuff will be over there no customer service skills not again thank you!

This starbucks is horrible!!! We use to come here and get coffee every morning. Note the USE TO. I dont get a fancy foo foo this and that and that. I get a straight coffee with 2 pumps of white moacha.
1. Half the time its bitter.
2. Actually having a milk crafe on the table would be nice.
3. When ordering a bagel i usually like to spread the butter with a knife. «oh im sorry we dont have any, here is a fork»
4. That’s on a good day when they do have butter.
5. The last straw when when i ordered 4 drinks and they didnt have any tray’s. When i asked for a tray the girl just looked at me as if i asked for something out of the ordinary. Took 2 people to scramble around to get a box. HINT STARBUCKS… when your order doesn’t come in on time have one of your employees run to the nearest starbucks (which is only ½ mile down the street) and borrow some knives, butter and tray’s!

Such a crappy menu and always out of items that would have been good in the morning. Ham & Cheese Foldover… ya that would of been nice. Out almost every time I come in. You pick up drinks on one end then walk to other end to pick up food. Plenty of room to add for full menu items.

I mist agree with other Unilocalers for this particular Starbucks. I’ve visited this location several times since it is on the way to my job and every time they succeed in disappointing me. The customer service is not existent, they look and treat you as if you are bothering them and they hurry you up to get the line moving but they mess up the drinks because of the rush. They take forever to give the drink, they seem to be misinformed about new drinks that come out and claim insanity when you ask them for a new drink that starbucks has announced and emailed their customers to try out. They close their facility earlier than the stated times on the door. I agree on this being a ghetto location and non caring employees.

Dropped by the other day wanting a decafe coffee, they didn’t have any brewed but there were three young boys messing around doing nothing. Poor customer service And this isn’t the first time either. Have to take my business some place else.

This is the go-​to spot for overnight shift fuel and for staff meetings, as it is right down the street from where I work. It is not too crowded and they are generous with giving our work location (a psychiatric crisis residential) boxes of day-​old menu items for our clients on Saturday and Sunday morning.

This is pretty much the worst Starbucks that I have ever been to. The staff will talk to friends while making your drinks I think thats why they come out wrong. I have even had to look up how to make a drink on my iPhone for a barista. To be fair the drink was not listed on the menu but still I feel that she should at least have a booklet on how to make secret menu drinks. I have also been told to wait countless times while at the counter. I think my last straw was when they didn’t have any sandwiches in the cold case. They tend to run out if lots of things. This staff changes management a lot never come if you expect a drink made right.

Convenient location, friendly staff, drinks always come out slow so prepare to wait.
Not a good location if you’re in a hurry.

Slow, and unorganized. Our drinks took over 10 – 15 minutes. A customer in front of us asked for a tray to carry his 4+ drinks, and the four people behind the counter scrambled to find one, they eventually found an awkward two cup carrying device, but another customer stepped in and said «the trays are on the other side of the store»

What an amazing crew at this location! Friendly, goes above and beyond and made a great tasting caramel macchiato! Couldn’t ask for more!

Wtf is wrong with this place? I ordered a hot grande macchiato and the majority in the cup was filled with whip cream. Enough said, this is the worst starbucks I have ever been to.

I hate this Starbucks. They always mess up my drink. I only come here because its closer to my house. And now i get a regular coffee so they cant mess that up!

I stopped off at this location on my way to Redwood Shores for a networking meeting last month.
I agree with both «another Unilocaler» and Kathy S. that this is the «bad Starbucks.» There are two reasons. The first reason is that this is the smallest of all the locations that I have ever had the pleasure of visiting and purchasing my coffee. The second reason is that there is only one table available for those who are handicapped. Also, the table is not located anywhere close to the counter or one of the two entrances. Definitely not meeting the ADA guidelines. Finally, the table is not near a power outlet. What if the person needs to do work on their laptop and needs to plug in as their computer will run out of power very soon?
I will bypass this particular location the next time that I pass by the area and am on El Camino. I rather go to a coffee shop nearby in the Downtown area of which there are quite a few or another place along El Camino.

As another Unilocaler said. this is the «bad Starbucks» 100% agree!
I only come here for the wifi when I get my car worked on at Wheel Works and seriously I would rather spend my time at Target from now on.
GHETTO. In the wrong part of Redwood City. I always feel uncomfortable walking down El Camino to get here from the car shop.
The woman mopping the floor just bumped her mop into my chair and that is what prompted me to write this review.
Also, the seats smell. The last time I was here a homeless man walked in and just sat around. What are the cashiers gonna do? It’s not like this place has security. I do not feel safe here at ALL.
Right now as I write this a couple is making out on a couch in front of me. Seems to be a hangout spot for troublemaking kids and ghetto people.

«We are out of decaf, do you really want me to make it for you?, we usually stop making it after 4pm?»

This Starbucks is not A-​Ok at all. My latte was okay, but the cashier (female Hispanic with long hair) was irritating. I told her my order, and while telling her she interrupted me and started talking to another worker, then asked me again what I wanted, so I repeated it. The guy that made my coffee was pleasant and wished us a good day. The vibe is just kind of weird here. The whole shopping center here is shady as hell. I would never go out of my way to come here unless visiting Bed Bath and Beyond and wanting a coffee.

I’d like to think of myself as a laid back person, so it’s embarrassing to admit that the reality is I’m pretty high strung at baseline.
I’d love to be loosey goosey about whether or not the decaf latte I ordered is actually decaf, and laisez faire about the 5 pumps of vanilla you put into a drink that I requested only 2 in, but I just can’t.
It’s an annoying piece of day-​to-​day calculation for me to figure out how much caffeine I can have in order to wake me up without causing crazy paradoxical agitated tiredness combined with brutal insomnia, and frankly, I just find über sweet drinks nauseating. Literally nauseating.
So this Starbucks is pretty rough for me. Why oh why did you have to be the absolute most convenient coffee shop to stop at for me?
I think today’s 20 minute line, out of my drink, substituting-​with-​an-​even-​sweeter-​drink, then ending with gross latte was the final straw for me. I mean how do you make a latte gross? I’m really not sure as I’m not at all a coffee snob, but this was just flat, no foam, espresso had an off taste sort of shenanigans. UGH and the whole ordeal probably took 25 minutes.
Please remind me not to return? I just know it will lure me with its convenience but enough is enough.

Really nice hard-​working staff.
Always come out smellin like coffee’n steamed milk.
Never been a fan of Sbux food.
They usedta be equipped for pour over coffee. I prefer my coffee freshly made, but unfortunately, this location doen’t offer this anymore and isn’t equipped w a Clover machine. I don’t like coffee served from hearns cuz it’s too bitter and sits there too long. Coffee SHOULD be made to order. At one point they were capable of making pour overs. When I’d order them though I’d receive hints of chagrin. I asked for a pour over one vist and the young man asked if it’s ok to just serve me drip coffee instead cuz they were «really busy».
I accepted. I don’t like causing greef and am pretty easy goin.
I just thought, «Man, I usedta work at the University Ave Starbucks (the flagship in volume of its district). They have a Clover machine & I could bust those things out, expedite, handle the food oven, and ring up guests along the way e a smile if I had to and you can’t handle ONE SIMPLE pour over?» I’m a generous tipper. I understand the dynamic behind the extra effort, but I ALWAYS encouraged made to order coffee. Sbux is all about makin connections w its customers and if you improve the coffee experience then you reinforce that bond.
Didn’t happen for me here. They did away w the pour over here which is best cuz if you’re not gonna make it available then why bother?
So now I usually go to mom & pop cafes where I can get a cup made fresh.
I still visit them though. It’s in the middle of my area of daily operations and quite frankly, has no nearby competition so if I want coffee then I’ve no choice. Its them or Harry’s Hofbrau across the street or walk a bit more to the Main Street Café. The best place to get coffee in Redwood City in my opinion is the Backyard Café. The partners are really nice though. I just don’t bother w the coffee unless I haven’t had any earlier on.