My laptop got a super nasty virus and after going to Unilocal and reading lots of reviews and making several phone calls I decided to go with Chuck. I called after 5pm and left a message expecting to hear back from him the next day. Instead Chuck called 2 minutes later from his son’s baseball game. He asked a few questions and after«diagnosing» my problem we agreed to meet the next morning. Within a couple of hours of leaving my laptop, Chuck called with an update and my laptop was ready the next morning and virus free. Upon meeting and looking at the laptop, I immediately realized the virus erased all my pictures, videos and work documents. Everything was gone, including pictures and videos of my son all the way from the time he was born. I also had a set of pictures of my other son who born sleeping. Needless to say, very valuable and irreplaceable stuff. At this point Chuck said he could take the laptop back to his shop and try to retrieve my files but it would take a few days and there was a possibility he wouldn’t be able to retrieve everything. Of course I agreed and a few days later and some magic on Chuck’s end I have my laptop back and most of my pictures, videos and documents. Lessons I learned: 1. Always back up everything on the laptop. 2. Call chuck. He is a miracle worker. So to sum it all up, Chuck is extremely knowledgable, professional, friendly, punctual, a great communicator and his prices are very reasonable. If you have computer issues, Chuck is the one you want to call. Thank you Chuck. No words can express how grateful I am.
Charlie W.
Classificação do local: 5 El Segundo, CA
Any kind of computer problems, no matter big or small, Chuck and Computing Solutions will take care of you and your computer issues. I was introduced to Chuck while working in the office with VOX DJs. Any computer-related issue we have in the office, whether it’s software, new systems, glitches, you name it — Chuck is our«go to» because not only does he always have a solution, but he makes us feel like a priority. When in our office addressing an issue, he makes great use of his time. Not only is he being efficient, but he’s vocal about what he is doing, and making sure that the employees understand what is being done so that if the problem were to come up again, we can troubleshoot before calling him out. Not only does he focus on our office systems, but he is able to address personal computer issues, as well as give tips on being a better user of technology all around. His knowledge is a testament to the service he provides. He know’s what he’s talking about, and it shows through the way he answers to his customers. I would certainly recommend Chuck and Computer Solutions to others in the future, whether it be for a business or for personal computer problems. Thanks for the great service, Chuck!
M J.
Classificação do local: 5 Hermosa Beach, CA
Chuck is amazing! He totally saved me from my crashed computer! I highly recommend Computing Solutions, his prices are phenomenal and he picks up and drops off! Nothing could be any easier Thanks Chuck!