The Lodge At Redmond Ridge

I have lived here for a few months and am extremely pleased with everything. We have a townhouse on the green belt and it is lovely. Any issues we have had have been resolved within the day. The office staff are extremely friendly and remember me even when picking up a package. In summer the pool is cold (maybe it was just the day I was there) and gym could use some updating but overall extremely pleased

You can hear every single noise from the apartments above and around you. The walls are so thin and the apartments are cheaply made yet they charge an arm and a leg to live here. Most of management sucks. People drive recklessly through the complex all the time. People honk their horns when locking there cars at night and the sound blasts through your bedroom window. There’s never parking. It’s just a mess. Don’t live here. Save your money or live in any other community besides this one. These reviews on here are all so accurate.

I can’t review the homes or amenities due to the fact that the VERY rude staff wouldn’t so much as give me a flyer. I came to inquire about their homes in the early afternoon, their posted business hours are 9 – 6, walked in and went to take a seat in the lobby and an extremely loud women barked in my direction and asked if I needed something in a very irritated tone. I told her that I wanted to inquire about a home for lease that was advertised online. After rolling her eyes and letting me know how disgusted she was that I was even sharing the same air as her, she barked at me that they were all on their way out to a farewell party and motioned to the pile of potato chips that she was currently (and very loudly while this «conversation» was happening) shoving into bags, as if I should have known there was a party and how dare I expect someone to do their job during office hours. She then hollered for me to come back later. I told her that wouldn’t be possible as I’d driven a long way and would miss my ferry to which she replied «awww bummer». So I sweetly smiled, wished her a good day because I have manners irregardless of what a snotty twit she was and left. I’m glad to find out how they value their future residents up front, I will never be returning.

Highly recommend living anywhere else.
Where to begin… There isn’t nearly enough parking and reserved spots start at $ 50/​mth and are often not available near your apartment. $ 1250/​mth for 1 bedroom and with no parking is acceptable in the city but there’s no reason for that out in the middle of nowhere. The hot tub is broken most of the time and they actually padlock it and the pool at 9pm which I’ve never experienced with an apartment complex. The ‘fitness’ center isn’t well kept and the few pieces of equipment they have are painfully old and mostly broken. The staff is generally terrible after you get moved in, they even lost several packages that were delivered claiming they never received them even though UPS had their signature. Maintenance requests are slow to get fixed and ⁴⁄₅ requests I sent to them weren’t actually fixed. Traffic leaving the complex in the morning is painfully backed up especially now with construction on both Union Hill Road and Novelty Hill Road taking as much as 45m to get to Avondale. And heading home at night isn’t much better.

11/​10/​2014 Update — Broadstripe no longer services the area and has been acquired by Wave. Wave’s actually pretty good and did a TON to upgrade their service areas. I recently switched to them from Frontier (7mbps wasn’t cutting it, they had no plans to bring anything better to the area) and will continue with Wave service on my move to Duvall. If you’ve been hurt before by cable broadband, I still recommend giving Wave a shot but start out with a mid-​range package first. Much easier to upgrade later :)
That being said… finally moving out of The Lodge at Redmond Ridge. Over the last couple of years there have been a few things that have impacted my rating:
1. It’s clear that many of the parts and appliances they provide are among the cheapest you can find. Fans would break often and the sink would leak every few months. On the plus side the maintenance team was very good about fixing it quickly but in some cases their suppliers would take FOREVER to get replacement parts over.
2. Simpson recently made a change on their buy-​out process (when you want to cancel your lease early). Previously it was 1 Month + $ 500 dollars but as of the last renewal it’s now 2 months (Jan 15 — Aug 15) or 3 months rent (Aug 16 — Jan 14) if you want to cancel. You will very much want to take this into consideration when determining how long you want to sign on for.
Overall the last few years have been a pretty average renting experience. With rent going up year over year expectations need to follow in line and the experience wasn’t consistently improving in lock-​step with rent increases.

I’ve lived here for around 4 months and have been quite happy thus far. The apartments are nicer then some of my previous ones. Warm colored paint, large tub, electric fireplace, they pick up your garbage/​recycling at your door which was weird at first, but I found to be very convenient after getting used to it.
The only reason I’m not giving them a higher rating is parking is awful (I work long hours have to circle around the parking lot on a daily basis to find a spot after I get off around 8). People also park in the fire lanes every night which hasn’t seemed to be an issue yet, but what if there were actually a fire? Also, the management will send you notices about random things in all caps every so once in a while which is kind of off putting since it sounds like they’re yelling at you…:(

My husband and I moved into Redmomd Ridge Lodge in August as we build a new home in North Bend. We will be moving in February and this was an excellent location and transition for our move. Allison and the office staff have been helpful to accomodate our needs as renters. Helpful information regarding stores, hair salons or whatever we were looking for the team offered great suggestions.
The overall grounds are nice and there are walking paths near by which offer a quiet environment. We have 2 Boston’s and although the normal «non considerate» pet owners can ruin it by not cleaning up after their dogs, overall the office supports and reminds renters to pick up. They even offer dog bags… really that is pretty considerate in my eyes, so if you see those lazy pet owners you really take a shared responsibility to «call them on it «.
We are in the back area in a quite green space and we have enjoyed what we call the ‘tree house» location. Parking can be a challenge if uncovered by day end for most, however we did pay for a garage and carport which Allison did set up close to our building as well. It is well worth it! The maintenance support when we came was a bit lean, but with new support they do their best to respond in a timely manner, and I would say that would be true for any requests… if they need to order a part, replace lighting or anything everyone does their best to respond to whatever your needs are in a considerate and timely manner.
The little shopping area across the street is great, gas, dog care, dry cleaning, coffee and food options keep it convenient and close — with a larger shopping area 5 min away. This has been a great location for us.
I will say the pool is small and although a nice area, very kid friendly thus we did not enjoy the pool at all — just to loud with kids to relax. Would have been nice to have a kid time /​adult time on a weekend.
The valet service for apartments is a very nice service… especially if you are on the top floor — the service tends to miss the outer dumpsters and they can get to be an eyesore… and of course keep in mind the many renters who just do not pick up after themselves… do not help the overall cleanliness. Bigger dumpsters would help or a few more on the grounds. AGAIN it is the people around you in an apartment that help make it better… considerate people and NON considerate people. Speak up, do your part and help others will go a long way.
We did meet some great people via this apartment that have been here a long time, and due to the quiet nature of this area and staff they have remained.
Despite recent reviews I tend to believe you get what you give out — if you are a responsible and thoughtful renter you will be dealt that card in return. We had an overall good experience and would reccommend Redmond Ridge Lodge.

The neighborhood is beautiful of course and the grounds are kept up nice but that’s about the only good thing I can say about the place. I lived there two months and left. The staff is highly unprofessional and really do only care about the money. I mean I know that is what the place is for but they really don’t care about the tenants at all the place has no heart and soul. The staff fuels a lot of the drama up there talking against tenants to other tenants. Also, make sure as a new renter you get everything they say in writing because they tell you one thing and then do another and then act like they don’t know what your talking about.
The pool is smaller than the photos depict and it is so FULL of kids you can’t go relax by the pool… unless you wait until evening in which case the water is so cold you don’t want to get in. The work out areas are very very small for such a big place. The computer area is a joke you can’t even get online. Also, there is no play area for all the kids so they roam the parking lots round and round playing by your cars and messing with things they shouldn’t because there is nothing for them to do.
I lived there two months and left!

I am only giving two stars and would give more to the regional manager of simpson property. She was on vacation when I had my bad experience but got back to me as soon as she returned and was not pleased with how I was treated. She is suppose to be getting me a refund for the money that I paid for applications and to hold the apartment. Her name is Becky and she was a pleasure to talk to.

I’ve lived at the Lodge for 2.5 years now and am very satisfied with the community! Maintenance requests are handled in a realistic time frame and professionally. Someone else mentioned that trees have been cut down… this is patently false. The area is surrounded by woods and has trees and well manicured lawns and shrubbery everywhere.
As others have mentioned, parking can be a little tight if you CHOOSE not to buy a spot, which are not very expensive. Management has sent warning emails multiple times explaining that unregistered cars or cars that appear to be simply stored and not in use will be towed at the owners expense. Directly across the street is a great coffee place, subway, pizza place, teriyaki, mexican food, and most importantly… a liquor store! Anything you could possibly need is within walking distance. A quarter mile up the road is a huge QFC, a british pub, quizno’s, starbucks, thai food, banks, hair cut place, ups store, etc. The area is basically self sufficient.
We’re surrounded by beautiful, maintained walking trails and the water shed is just a stones throw away. The management team has been together for over a year and has always acted professionally and responded in a timely manner… especially considering it’s 3 people servicing a quite large community.
I’ve never had much of an issue with any residents. I’ve never had to complain about noise… and believe me, I’m «that» guy who complains about noise (sorry, not sorry). I haven’t noticed any jack asses running around on harley’s or dumbass kids throwing parties on work nights. The community seems to be mostly comprised of working professionals.
I’ve lived all over the Eastside and have spent my longest tenure at the Lodge for a reason…

Updated 7÷10÷2014:
The management and sales team has had incredible turnover since I got here six years ago. Things were great in the beginning, but to the newest management, you’re just inventory to them. They make no effort to put a name to a face. It’s clear just how much the management team can make a difference at an apartment complex.
The hot tub seems to be out of order every time the weather is nice enough to enjoy it. Each time it is out of commission, it takes weeks or months for it to be fixed.
Constant mold in our unit that they continue to cover up by merely painting over the top of it.
Parking is a real challenge, and management won’t hesitate to tow cars parked along the median.
Several key areas that should be lighted for safety are not. It’s a continual source of concern for residents.
The treadmills in the «gym» were out of order for months on end. A different excuse was offered each time we inquired.
Management is heartless. I went out of town for a week for my father’s funeral and they towed my legally parked car because I had not noticed that my tabs expired. I understand the need to enforce the community rules, but please have a little heart and first attempt to contact the owner before towing the car. Each car has a registration sticker given to each resident that allows the management to lookup who owns a vehicle. NO attempt was made to contact me. The manager confirmed that she had not even tried to do so before towing it. Ouch.
The usual practice of continually attempting to raise rent until you threaten to leave.
A bear charged me near the complex last summer. I immediately notified the manager so that she could alert residents. She chose not to do so.
For pet owners: there was an outbreak of giardia that my dog contracted here at the apartment complex in January. At least two other dogs in the complex were also affected. As you may know, giardia can stay in the soil for up to seven weeks. I contacted the office to let them know and to alert others. They chose to remain silent.

I’ve lived here for 17 months. The place is decent, the facilities are renovated and the neighbors are nice. The downside: the hallways are super dirty and the management doesn’t get them cleaned. Parking is also an issue if you don’t want to pay for a spot. Management is great to get you in but lousy when you’re checking out. A guy called Chris was super welcoming and facilitating everything in to get your money in. Once you’re in, then things change. They’re super strict with payment times, add you all kinds of fees (like 500 USD for pet fee) and the management insists that everyone has to pay through their software auto-​payment system. They don’t know how to use it and the system is full of bugs. In result, I thought I had my auto-​payment set up, they did it with me and at the end of one month the payment didn’t go through BY THEIR FAULT. What did they do? They made me pay 250 USD of late fees. This happened during one of my international trips, so I only figured this out in the middle of the month. I wrote this guy Chris and he said there was nothing he could do. I escalated to Amanda, the manager, and she said at first that she could fix it when I terminated the lease, but when I really terminated the lease, she said that after all she couldn’t. They make you pay all sorts of insurances and if your house has some damage they make you pay. For example, they charged me 250 USD to repair something in the pantry. But I had already paid all the house insurances. Then I had to break my lease after 5 months of the second lease. They made me pay 3 rents (nearly 5000 USD) at once, which is not covered in the contract lease (it just says you cannot break the lease between August and January) not to mention that they already had 2000 USD of deposit plus 2 months ahead. It’s outrageous. Besides, when I asked if I could bring someone in to take over my lease, they said NO, but never showed me the policy where that is written. And since I announce my intention of departure, they made me pass the check of 3 months penalty immediately and 2 months later from that I still didn’t get the refund of my deposit. Besides, Amanda, the manager, stopped talking to me. They only care about the money. They pretend they like you and treat you well when you’re money is flowing in. When you want to leave, they don’t reply to phone calls, emails, avoid you but are very keen at getting most money possible. There are so many options for renting in Redmond that I really don’t recommend this one. I’ve rented in other locations in the world and this has been my worst experience so far. Super impolite, fake and greedy people. Stay away from this place if you can..

If I could rate in negative stars I would!!!
We’ve had issues with this complex since we moved into our place from the start. Walls were painted half a$$ed that you could see primer through them. After requesting that they come in and touch up it was finally done, minus my daughters ceiling that still has crayon on it from the previous tenants. The carpet was not put in correctly so we end up walking on carpet nails constantly and there’s a lovely square cut from what we don’t know. The double doors to our master did not stay closed and nor do they now, supposedly repaired. Leaky faucets, requested repair numerous times… never been fixed.
As of yesterday I requested the blinds to be fixed, the recently broken dryer to be fixed, carpet, light bulb installation and faucets to be fixed. I was promised it would be completed by 11:30am. At 2:30pm I went to check on it… the order was never submitted by the maintenance guy, so leasing ordered it… still they never came. I guess power washing the covered parking was more important. 5:15pm rolls around, I took a trip back over to the office, took a seat to be attended to as one agent was busy the MANAGER was on the phone. A couple came in after me and was attended to by the MANAGER, (*thinking* hello I was here first) The manager acted so unprofessionally when speaking to the couple, then somehow their requests turned into a job interview for the girlfriend… AGAIN WHAT! Finally Julia the leasing agent finished up, I questioned her about why they didn’t show… all she had was apologies. When I asked her for the phone number of whoever is over her manager she asked «do you really want to do that? what can I do to make you happy?» (my thoughts nothing… you guys have been screwing up for nearly 7 months now!
DO NOT MOVE HERE… IT’S HELL, THEY MAKE PROMISES THAT WILL NEVER BE KEPT! NEVER! BEWARE, DO NOT LET CORPORATE HOUSING PUT YOU HERE EITHER!

Where do I even begin’ First, let me tell you, I’m not some uptight person, actually quite laid back when it comes to aparmtent expectations. I rented her for a year and at first glance everything seemed great. The apartments are pretty, the area is nice and the shopping area across the road is very convenient.
First incident, my car got broken into the 2^nd month of me moving in.
Second incident, cops showed up on my doorstep, because someone had seen a person climbing on our balcony and peering through our window. Now, you might say that that isn’t the Lodge’s fault and I’d have to agree, however it was how they responded that is not correct. When we told them of the incident they laughed and said it was probably a neighborhood kid trying to mess with his friends. Please understand this person was in a black hoody and looking into our window while it was clear that we were home.
Then third incident, prior to moving out we checked with the maintenance staff and the managers on move out procedures. We made sure we painted, cleaned according to their rules and our responsibilities. On our move out date– they fired everyone and completely changed their move out rules without notifying anyone. We have now been charged for 3 years worth of carpet (remember, we only lived there for 1 year) at close to $ 500.
We have tried to discuss these issues and we are told they don’t have time and that they don’t work on certain days so it’s not their issue. Apparently preparing for a taco party is more important than making sure your tennants are happy.
Emily is the manager there and is beyond incompetent. She is rude and knows no business ethic. She deserves to be fired.
I hope you take my post as a strong warning to keep far away from this place, because nothing in this post is exaggerated.

Well, I can tell you that you can find a lot better than this apartment complex! I’ve lived in apartments for the last 10 years, probably 6 of them. and this was the worst one yet :-(
The negatives:
— it’s pricey, for one… but I wouldn’t complain about that if it weren’t for these problems. all within 3 months of moving in:
– Washer/​Dryer both broken
– Ice machine is broken
– Dog treats and dirt underneath the stove when we moved it.
– Dog fur on the carpet
– Heater in the bedroom is broken, still. (good thing it’s summer right now)
–Dumpster is always too full and trash is all over the parking lot!
–Not enough available parking
– Poorly lit at night
The positives:
–Jennifer, in the front office is always pleasant and so very helpful, I can’t say much for the older one there. she isn’t so great with her interpersonal skills.
–Heated pool and gym (albeit small, it’s there)