Heights at Bear Creek Apartments

This place was awesome and we would certainly consider moving here because of the attentive office staff and the wonderful admenities.

Agreed with the pros of the last few reviews.
The grounds are beautiful. Great landscaping. Flowers everywhere. Lots of trees. They lay fresh mulch around plants and trees every year.
The apartments have high ceilings and big windows. This gives you the feeling of having more room than what apartments usually provide. I like not feeling so confined.
Noise is low. The walls are thick and for me neighbors were hardly ever heard. Sometimes you can hear through the bathrooms but that’s about it. Bathroom fan noise may be an issue for those living on upper floors (from downstairs neighbors running their fans).
The office and fitness center were recently re-​done and both look great. The staff is very friendly. You can count on them to hold your packages for you, so instruct UPS and such to deliver straight there then pick them up when you have time. Free coffee and cookies are always available in the office too, which is very nice. The pool outdoors is heated and open during the summer.
There are open parking spaces for guests which is a plus. Some apartments have full parking lots all the time, but not here.
The location is good with 520 being so close. There are bus stops close to the entrance of the complex as well, with buses running often during rush hour and occasionally at other times of the day. Shopping and grocery stores are right down the road too.
I’m upset that Comcast seems to be the only option for TV and internet, unless you try to rig a satellite dish on the patio. Comcast products and services are really bad. I wish there were more options.
UPDATE:
I had quite a few cons here about maintenance issues we struggled with for years, but I have some good news to add now!
Since the the maintenance staff has changed and the new staff is very helpful and is working hard to repair the damage of the old staff. If you had maintenance issues the past few years like I did then it was caused by a staff member who no longer works for the property.
Issues I have been struggling with were resolved this weekend and I’m very grateful! The current maintenance crew is working hard to keep everything working and in order. They’re very nice and are willing to explain everything that needs done.

Agree with all of Jahmai’s PROS. We lived on top floor so noise wasn’t an issue (we could still hear plumbing and same-​level neighbors, though, but nothing critical) Also think the lease break fee can be tough especially when things in Redmond are in flux but I hope corporate listens and thinks of more flexible policies on this. Overall we really liked living here and would recommend the property as we believe it was great value (mostly due to nature and location)

Overall i liked this place. I lived here for 14 months in a 1×1 on the 1^st floor. Never had any real issues with the appliances or anything failing or any other maintenance issues. Here are the pros and cons for me about living here:
PROS:
1. Location: Right at the end of the 520 freeway going West makes it easy to get anywhere you’d like to go
2. Transportation: In the mornings on weekdays there are buses that leave right outside the apartment that go directly to Bellevue or to the Redmond Transit Center
3. Trees: I like the feel of being close to nature and this place is surrounded by trees. Absolutely gorgeous grounds for an apartment complex.
4. Manager: The managers are very nice here to tenants. Well at least to me haha. Albeit I never had any maintenance issues while I lived here so I am not sure what that experience would be like.
5. Apartment space: I hate feeling claustrophobic in my own house. The apartments here are huge compared to most other places in and around Redmond and most apartments have covered balconies.
6. Apartment layout: Huge kitchens give me enough space to unleash my inner chef and in my apartment all the appliances were updated. It was nice being in the kitchen here.
7. Privacy: Ample notice is given, sometimes weeks in advance, before anyone enters your apartment. Privacy is huge to me so I liked this.
8. Parking: It’s Redmond. Parking is abundant in this complex.
9. Garage parking for $ 50. Where else can you get garage parking at these prices. I have a very nice car so this was one of my biggest reasons for moving here.
10. Bike and running trails: I bike a lot so easy access to the Marymoor and Sammamish Bike trails were huge in my book. Loved the proximity.
CONS:
Not to be one sided, there are a few things that irritated me here as well.
1. Plumbing noise: I can hear when someone turns their shower on. It’s loud! I absolutely hated this. But luckily it was only for a few minutes each day.
2. Floor boards creek: I literally had to map out the path I walked to prevent irritating myself when I walked in this apartment. Very annoying.
3. Separate W/S/G+Electricity bills: Nothing I hate more than paying rent then having to figure out not just electricity but water+sewer+garbage from an external vendor. I was literally late on every payment as I forgot my password to their site or some other crap. Hated this!!!
4. 2-​month break lease fee on 13 month leases. Not that I was planning to move but knowing that you would have to pay almost 3K to break a lease does not make me rest easy. I wish there was at least a sliding scale so that you paid less to break a lease the longer you were in the apartment.
I overall liked the place though, even though there were a few irritants. I’d definitely live here again but maybe on a higher floor since I hear there is less noise up there.

Everything about these apartments is cheaply made. They look nice on the surface but there is no real quality. When the people above me walked around, it felt like an earthquake. Thing were constantly going wrong. The office staff is rude and condescending. They lost my rent check and ended up costing me a lot of money for something that was not my fault. This place will nickel and dime you until you have nothing left. Don’t let the nice outer appearance and convenient location fool you. This is not a place I would EVER consider living at again and I wouldn’t even recommend it to my worst enemy. (Note: before I moved out, they had signs up offering tenants $ 1000 off rent for referring new tenants. Usually apartments offer 300 for that at the most. just shows how desperate The Heights is to find tenants) AVOID! AVOID! AVOID!

The looks are great, no doubt! and that is how we ended up at this place. Please do listen to all the reviews. I also thought the place is so nice, the roof is so high, i can live with the paper thin walls everybody is talking about, after all, how bad can it be! Trust me, it is REALLY REALLY bad. And to top it all we had neighbors that i had no idea would call Police if i turn on the exhaust in the washroom. But then i wouldn’t blame them because the entire building starts vibrating when you just do an innocent act such as turning on the bathroom exhaust.
CONS
— Walls are paper thin
–The management was very slow/​lousy to resolve any issues.
— The management was so uncurtious that despite of telling them instead of giving us a call to come pick up packages after 2 days that we had moved out, they returned them.
PROS
— its a beautiful complex
— The service team is really responsive

Ok, I’m not really big into writing reviews, but if I can offer you any advice, pay close attention to the other reviews and make good choices. This is the 5^th apartment complex I have rented from, and by far, the biggest disappointment. Even though it was pricier than the other places we looked at, we chose The Heights because of its location and amenities. It was built in the 90’s and just got beautifully remodeled so we were excited when we found the place. However, my roommate and I are kicking ourselves because we were deceived and now locked into a lease. First of all, there were SO many issues when we moved into our apartment the first day that I wrote the manager a letter about the lack of maintenance. I expected there to be minor issues with the apartment on the day of move in, but nothing like we experienced. Second of all, the floors creak like scenes from a 1950’s horror film and the walls are so thin we can hear when a person has a bowel movement above us. One of our biggest concerns was also safety and when I was out of town last weekend, I was informed that my neighbor’s car was broken into. Awesome. NOT WORTH YOUR MONEY.

When I saw the old reviews I wanted to write how Heights at bear creek is now.
i’ve been living here about 10 months in a 1+1 apt. When I was looking for a new apartment i really loved this place. Yes, it’s true that you can find 2+1 with the same sq feet. I prefer high ceilings and roomy places than plus1 room. The bathroom, I love double sinks. And the kitchen has all new appliances and it is not like a cage or an aisle. The apartments are stylish.
The community center is rebuilt now. The pool hasn’t open yet so I have no comments about it. Gym has all new machines but ofcourse it is not like a sport center but i can say it is bigger than other community center gym’s. There is also sauna which i have no comments too. Also there are grill part at the pool.
The green area is always clean. I don’t know why but for 1 week the dumpster is full. It is a bit annoying.
And the big issue about these apartments is noise. I really had a big question mark when I was moving here. All of the reviews were negative in the internet. Your neighbour is really important. And I think ground apartments have more noise than tops. After moving our new apartment just 2 weeks later we had problems with our downstair neighbour. We firstly tried to solve the noise problem by talking to them but it didn’t work. They turned off the music at the time of warning but they really don’t care about it all time. So my boy friend talked to the community stuff, Boby. She seemed like she was going to handle the problem. Nothing changed. We really started to hate our place. It is not fair to wake up 2am with some music remixes especially on Saturdays or having breakfast with bass bom boomms. It was horrible so we wanted to talk to community stuff once again. We said we are really open to move another apartment if the problem has no solution. This time another stuff helped us (i dont know her name but she has scarlet hair and always wears nice suits). From that time on we don’t have noise problem. It is really important to tell your concerns or problems to the stuff who knows how to do her job. I think the previous stuff (Boby) isnt working anymore.
Location is very good. Maintenance is also very helpful and they have 24hr guarantee.

Awful place to live. Don’t go with outer beauty check out the inner rooms, your apartment and its paper thin walls. This place sucks big time. Management guys are the worst people you will ever meet. They will never accept that there are issues with the apartment and rather they will put things on you. «You guys are sensitive to noice. You guys have issues. We have never heard about any complains like this. We can’t do anything about this».
It just makes you realize that you are the loser who signed 14-​month lease with these guys. You have to pay for it. And supposedly they have night patrol guy who never picks up your call. This management is the most helpless people you will ever meet. They can’t do anything.
If you want to save money and want to sleep in quiet place and don’t want to hear your neighbors peeing or doing other «Stuffs» then get never ever think this an option.

really bad at move out. they will charge you ridiculous thousands (3000)

Awful place to live! When we moved in, it was filthy. The office admitted they had an error and forgot to clean it. We had to get a new fridge as ours did not work and also dealt with a water leak/​rush from our neighbors water heater flooding. We could hear EVERYTHING from our neighbors upstairs. I could hear the man peeing every morning and we could hear them stomping up and down the stairs. It was a horrible experience and the office would not do anything. When we moved out, they charged us for not cleaning the fireplace out. It was the worst place to live and I am so grateful we are out of there. The rent is high there too, beware!

I lived there for three months for the summer. The walls are paper thin, so you can basically hear. ahem… everything your neighbors do. The pool sucks really really bad, and so did the fitness center. I did like that it was so near a Park and Ride, which made it easier to take a bus to Seattle. And it was near Redmond Town Center, which was a plus. It is more a family place than for young singles, though. if you want peace and quiet, you’ll find it. Unless your neighbor is doing stuff.