My wife’s car got stuck outside our home during the storm. Unfortunalty, we waited for better weather which left the battery completly dead. Was worried about a polarized battery or worse a main fuse burn out after a failed jump. My insurance towing(USAA the BEST!!) got Epic Towing to come out in a timely manner when there was 6 hour delay due to weather of ALL the towing companies in Bend. They were extremly knowledgable of battery issues, and said I may have a polarized battery or a deep dead battery. All I needed was a heavy tow truck battery charge and I was up and running. These guys were awesome, professional, & fast. The customer service before and after the service by their office dispatcher was also great. Use them,.you won’t be disappointed !!