Atlas Town Car

I had the privilege of riding with Atlas a couple of weeks ago. Excellent service and clean cars. I can’t say enough about the owner as well. He’s a family man who has worked hard to make it in this world. Loved his story. He’s a classy guy.

I used Atlas to get my wife and two toddler children from our hotel to the Pier 66 cruise terminal and for our return trip to the airport. Online booking tool was very handy. They provided car seats for our kids for a nominal fee and they were installed correctly. Cars were clean and the drivers were helpful and courteous. They arrived at the requested times and we’re even a little early. I would recommend Atlas to any family traveling to the Seattle area. Prices are a little more than a cab, but the service is much better and safer.

Amazing Service. Always timely.
Atlas is the best. I use them frequently for corporate transportation needs. They get it right every time.

After reading the reviews on Unilocal,I chose this car service to pick myself and my 11 month old son up from the airport after returning from our summer trip to Boston. I don’t know how the filter works on Unilocal,but it wasn’t until after I made our reservation and paid that I noticed the filtered reviews and began to read them. I quickly became very nervous, as most of the filtered reviews were negative, and definitely would have influenced my decision to go with this company.
I was further turned off by the mandatory 20% gratuity that is automatically added to the fee. That seems a bit steep for a service sight unseen, untested, and up front, especially as a typical gratuity is 15−20%. I would rather see them do 15% if they must, with a note to please tip exceptional drivers additionally up to 5%.

Great service, clean cars and courteous drivers make me NEVER want to call a cab company to get to the airport again.
Its virtually the same price, maybe a little more — but the service you get is worth it.
Towncars are for grownups … not sure who cabs are for, but not for me.

Its so nice to arrive at your destination safe and sound, grab your bags, and walk out curbside to a car service arriving for you, right on time, to take you home, and when that car service and driver cost the exact same as a taxi service? Less than airport parking? Sign me up!
We’ve just used Atlas once, for both ends of a trip to New York, and things couldn’t have gone better. For $ 55 each way, for a group of three, about the same cost as a cab to the airport from our home usually, we had a car and driver arrive on time (for one leg at 4:42 in the AM) to whisk us to our early flight out of town in a black Lincoln town car.
Reliable, clean, timely and basically seemless. Nice driver, dispatch always answered our calls, and the whole experience exceeded expectations at both ends.

I’ve been using Atlas Town Car for 4 years now and am very pleased with their service. Their website is transparent with their prices and it is easy to make a reservation online. They can keep your credit card on file so every time you book you don’t have to worry about carrying cash or tipping — it’s all been arranged including tip and you just walk out the door at your destination. When you reserve online, you will receive an email acknowledgement that a confirmation will be pending. In less than 1 business day, you will receive a confirmation outlining your pick up time and a detailed breakdown of the cost. They are always punctual and arrive and wait silently and discreetly outside your door. They don’t call to tell you they are there which is appropriate as there is no need — they are on time — just meet them outside. The towncars are well maintained and the drivers are friendly but not chatty which is how I like it. Sometimes the driver has a little too much aftershave on but it’s typically not been an issue. The prices are not much higher than a regular taxi. I do appreciate that they don’t have a surcharge for after midnight or before dawn services. It is a much nicer way to go to the airport. Upon completion of your transfer, within a day you will receive a detailed receipt of your credit card payment. I will continue to use them for all my trips.

I used this service to get to the airport on the 12^th of April and it scared me so much I didn’t use it to take me home.
We had a red eye flight and while Atlas was able to come pick us up with out much planning they were expensive. We did get to the airport quickly however it wasn’t worth the terror we experienced on the way. Driving 70 mph on the highway, at night, with pouring rain while the driver talked on his cell phone, drove with one hand, didn’t wear a seat belt AND tailgated every car we got near… I felt like my life was in danger.
I really hope everyone who uses this service gets to their destination happy and healthy but with these sort of incredibly risky driving habits it’s only a matter of time until someone gets in a serious car accident.
Edit: 5÷22÷2013 — I have contacted Atlas via private email.
Edit: 5÷28÷2013 — After several emails with the owner of Atlas I wanted to update my review. The owner attempted to be polite but eventually just told me I was wrong for writing a non-​positive review and I am trying to get revenge on his company. What I would be getting revenge for I have no idea, especially if he’s correct and I was not provided bad service what would my motivation for revenge be? I’m not trying to sully the companies name I simply gave an honest review of my personal experience. If I feel a business is providing an unsafe service I feel others should know about this. The owner told me I should have complained to his company before reviewing and perhaps had he handled the interaction with more poise and professionalism I would have considered removing or reconsidering my review. The owner believes his employee behaved impeccably and that I am wrong for voicing my opinion about my service on this public forum.

They pick you up and take you where you want to go – sounds simple right, but many other companies manage to screw it up.
They have picked me up for early morning flights several times now. They arrive on-​time and wait quietly outside until I show up. They don’t ring the bell, and they don’t call which helps with not waking up my partner. The drivers are professional and courteous
The booking website works quite well and their prices are reasonable – about $ 5 more than cabbing it for me.

Very reliable. Clean cars. Friendly (ish) drivers. Usually available.
One small drawback: they don’t always call to let you know they are outside.
Overall, great company.

Great costumer service, my driver was on time, helpful, friendly but not too chatty. I felt very safe, He drove very smoothly and safely but I never felt he was going too slow (or too fast). It was easy to book online. I felt confident and comfortable in finding them.
The cars are very comfortable and spacious. I really appreciated the small meaningful gesture of them having both tissue boxes and hand sanitizer next to my seat! Wow!
When I was dropped off, I tried to offer a tip and he told me no, that I had already paid via online but I told him I really wanted to give him a tip, he was so gracious!

I use this service and I have only great things to say about them. They are always dependable, provide great, clean, vehicles and the drivers are the very best.

Driver arrived on time. But he exercised bad judgment by trying to do a three point turn on my driveway. The big SUV went on our lawn and hit our tree. The driver apologized. But we weren’t happy.

During our giant ice/​snow storm we needed to get the airport safely & on time. We tried calling around & decided on Atlas Town Car service because they were upfront with the total cost, a little spendy but only because they were using their SUV fleet un the snow/​ice (but their normal prices weren’t too shabby).
They showed up about 10 minutes early in a very nice & clean Mercedes. The driver was polite & a great driver who got us to the airport. All in all if I ever need a car service I would use them in an instant.

I have been using this service for many years now. At first I only used them to transport managers from home or the office back and forth to the aiport. BUT we found that on a personal note they are fantastic. We use them for ourselves to come and go from the airport or if we need a night out and dont want to drive or should not drive.
They are quick and inexpensive, the drivers are wonderful and they will there in a few minutes if you need them or you can make an appointment for a car to come get you whever you are and take you to your destination.
I have never been dissapointed by them.
I highly recommend this company.

I needed a ride to the train station with my baby. I didn’t want to be rushed in an unclean taxi because I also wanted to put my baby’s car seat into the car. So I called this business and I was extremely impressed with the professionalism, cleanliness, courtesy, and help that was given to me. The ride was smooth, calm, quiet, and I felt totally safe. So it was worth it to me to pay the extra money as their rides usually are to and from the airport. Couldn’t be happier. Next time I travel to Seattle I will definitely use this service again!!!

I have been extremely impressed with Atlas Town Car’s service since moving to West Seattle from Atlanta in December, 2010. My fiancé takes them nearly every week, and sometimes more often, for travel to and from the airport.
Although he typically flies out super early in the morning’s, a driver is always waiting patiently outside for him. Not only that, but they are always early to pick him up. We usually make it a point to look outside 15 minutes before pickup time and, sure enough, a black towncar is out there ready to roll! Amazing!
Last week I used Atlas to catch a ride home from a red eye that arrived after 12:30. Regardless of the fact it was a late flight, I was picked up on time, the car was spotless, and the driver was polite and friendly.
I would highly recommend taking Atlas Town Car rather than a taxi. Their prices are reasonable and they have the service down pact! You cannot get more reliable than them!

Car was waiting at the airport when promised. I was a bit put off by the phone connection when calling to make the reservation (and to let them know I was at the airport ready to be picked up) — it sounded like there was a freeway in the background.
Cheaper than a taxi from the airport to downtown. I would definitely consider Atlas to be on the «no frills» side of car services — the car was not in tip top shape, but it was a decent value for the money and got me where I was going.

I wish I could agree with the other reviewers, but my experience was quite different. First off, I use car services frequently – and everywhere from London to Los Angeles, San Francisco, New York, Chicago, and little cities in between. I chose Atlas on the basis of a friend’s rec, and while George made the reservation process smooth sailing, the driver left something to be desired.
Mine was an airport transfer from SEA-​TAC to downtown SEA; it was pouring, as is typical this time of year, but the driver for some reason thought I was asking above and beyond when I asked (politely) if he wouldn’t mind pulling up under the awning at the airport so that I wouldn’t get soaked. A gruff mumble was all that I got in reply – and eventual agreement to do so. Pretty stunned that I even had to ask this – after all, you hire a car service for the service…
Beyond this, the driver was extremely gruff. I’m not looking for chit chat – far from it – but a courteous and polite driver offering pleasant service would be nice.
Finally, the standard tip was added – without asking. Had I been told that a standard tip (over 20%) would be added in this instance, I would have refused. It certainly wasn’t warranted in this case.
I would not recommend this service…

The driver showed up outside my building 5 minutes early, chose the best route to beat traffic to Sea-​Tac and refrained from the agonizing «so where you headed?» chit-​chat.
My bags were on the curb before I was even out of the car, and I was 15 minutes early. You can’t ask for better than that.