Ann Taylor

I love Ann Taylor’s clothing and prices (for the most part) I have been into this Ann Taylor about 9 or 10 times and I usually have a good experience but yesterday I came in looking for business attire and their new spring collection and had a disappointing experience. I was completely ignored meanwhile the people who walked in behind me were warmly greeted and asked if they needed help. I was well dressed and approachable and have worked retail for before so I know it can be tiring to greet everyone. Thanks to these employees though, Ann Taylor lost out on a potentially large sale meanwhile they greeted women who proceeded to leave in 30 seconds. They should provide more training for their employees.

Went in for a gift certificate and had great help with a smile.

Beautiful clothes and amazing service. Currently 60% off of everything and another 15% off if you’re a student. WIN

I’ve only been to this location once and I was not disappointed.
With that in mind, Ann Taylor is my favorite store for work clothes and this location is huge with a great selection. I could easily spend hundreds here. While I have a difficult size to fit at most trendy stores, the clothes here just fit. I love how well made the clothes are and always get compliments from co-​workers. I think it’s cute enough for 20 somethings while being conservative enough for older ages (of course, you can’t trust my judgement on style as I often rock the same styles as ladies I meet in their 70s or 80s. Win.) This was the 3^rd Ann Taylor of the day, so there was nothing new or different, but the staff were friendly and the parking lot wasn’t completely atrocious.

This is a chain, I know, but the Redmond branch has absolutely amazing customer service, everyone who has worked with me there has been 100% helpful, cheerful, and doing their best to help me find what I need. I go out of my way to shop there when I want something from Ann Taylor because they are so friendly and gracious.

I recently went in to buy a suit for work. The manager approached me and was SO helpful. She kept checking on me, started a room for me right away and suggested great options. I felt so comfortable with her and she was not pushy at all, which I have run into before there. They have a great selection of work clothes and casual clothes, plus jewelry and shoes. Check out their clearance section for great deals too!

I give this fine establishment 5 stars, mainly because of the excellent customer service. Whoever is doing the hiring there is doing it right! Ann Taylors are all over, but if you want to shop in a clean, wel-​organized and happily staffed store, try the one in the Redmond Town Center.