Midas

When I started getting quotes for all the maintenance I needed for my car, new rotors (because another Midas store told me I needed them), brakes, transmission fluid flushed, and alignment I was getting quotes over $ 800 for it.
Then my buddy told me about Mudas in Redlands I thought «why not». After inspection they found that my rotors didn’t need replacement but still needed all the other maintainence. Well my total came out to be way less than $ 800.
I’m so happy I came here. The team was honest and got me back on the road in about 2 hours. My car runs so smoothly now and I’m happy to say I found a new place to have my car looked at. To say that I trust these guys is an understatement. They are amazing and so fun to chat with. Thanks Midas! You all are amazing!!!

Great people and awesome job! Dean and his crew are the very first mechanic i ever trusted. Finally found a «go to» place for my car troubles

Went in for a walk-​in oil change 9÷24÷15 and my vehicle was started within a 10 minute window. I was offered a coke or water, the customer waiting area was clean & inviting and the 3 guys I came in contact with were polite and got the job done quick. A courtesy check on my car was done and by the end of the oil change I believe the store manager, gave me the 411 and recommended a repair in the near future. In all honesty, I’ll come back here again just because the customer service was that good the first time, and the repair won’t break the bank.

Friendly people and GREAT service! Will be back and will bring friends! Thanks for everything!

Dean and Ray, you guys are the best. Seriously. I appreciate your honest and speedy work but more importantly referring me to a different shop when my car need more extensive repair at a specialty shop. You said you treat your costomers like family and you do. My husband and I will be back for all of our regular maintenance. THANK YOU!

This is a very long overdue review for Rick. Labor Day weekend, my brakes went out on the way down from Big Bear. With only minutes until closing, I was able to get in touch with Rick to see if I could drop my car off since they were the nearest shop. He stayed late in order to wait for us (the tow truck took hours to reach us) and was super friendly! We had to rent a car from the Ontario airport (super shuttle picked us up from Midas– again, Rick waited around for us to get out of there) so we could drive back to the Bay Area. We returned the following weekend to pick up the car and everything was like new! Reasonable prices and great service! Thanks Rick!

I called Midas to have an o2 sensor replaced on my car the guy started talking like its going to cost me $ 600 to replace it he doesn’t order aftermarket material I did not like his attitude all I need is 1 o2 sensor replaced he talked over me I will not be going to this place any time soon

Went in because I tried to do my brakes on my own (and just made things worse), they could have sold me a whole new set of brakes and I would not have known any different but instead they showed me what I did wrong and only charged me $ 65 to clean up what I screwed up. Great service, appreciated the honesty.

The Redlands location is by far the real deal. Another out of state Midas location charged me an arm and leg for inferior pads that probably came from PEP Boys.
Rick Owens (Redlands, CA) provided me with excellent customer service and restored my faith in Madias. My breaks are squeak free and good as new.

All good. The guy here showed me exactly what was wrong with my brake pads/​rotors, gave my dog a water bowl, and turned the AC down when we were too cold in the waiting room. I also got a new customer discount of some kind on the oil change. All GOOD, highly recommended

I want to thank Rick for his kindness and for taking great care to make sure my brakes are now working properly. I will definitely return.

We have been brining our cars to Midas in Redlands since we moved to the inland empire over 3 years ago. We love the service we get. Rick always goes above and beyond for us, making sure we are taken care of with never less than a smile on his face. The prices are extremely fair and they won’t beat around the bush or recommend unnecessary fixes. We seriously won’t go any where else.
During my most recent experience, I brought my car in around 2pm to find out why it sounded like chewbaca was hiding under my car and in pain every time I turned the wheel. It turned out my power steering housing needed to be replaced. By 5:30 I had my car back and it was all better :)

I’m really pleased with my recent expedience at Midas in Redlands. I came in just before the holidays to get my brakes fixed, and because the repairs were so reasonably priced, decided to replace two tires as well during my visit. At no point did Rick, the friendly manager, try to up-​sell me. Instead, he offered me a discount on the tire installation after I requested this additional service, along with a coupon for my next oil change.
A small detail that I really appreciated was the picnic table and small grass area outside the storefront. It was great to hangout in the sunshine while my car was being (promptly) worked on. A visit that I was dreading at a crazy time of year ended up being pretty relaxing. I definitely will be back!

My brake lights were on so I had to get it checked out. The guy at the counter was friendly and the wait area was clean and comfortable with TV and lots of magazines. When they finished the guy at the counter said that my brakes were ok except that my fluid level was low so they just topped it off. I asked how much and he said no charge since they only used a small amount. I will definitely come back to do my brakes here!

This is now my regular oil change shop. We don’t go anywhere else. The customer service is always fantastic and I can trust what they do on my car is always correct. This is the 3^rd time we’ve brought our car here and the experience has been great every time! Highly recommended!

I used this place in the past and it wasn’t so good.
But after the management change there is a big difference in the Service and Friendliness. The prices are reasonable too. i had new tires, timing belt and a few other related items done here. Reasonably fast service and they don’t try to sell you things you don’t need. But they do have suggestions. Will definitely check with them on future needs of car service

Best experience I have ever had at any auto service establishment. The service was amazing and I was greeted by Rick the manager who was not only friendly but very helpful with all questions that I had. They showed my exactly was was wrong with my car and then worked with me in order for me to get it repaired the same day. I will definitely be returning for any other repairs I may need in the future and highly recommend Midas in Redlands.

After a bad experience at the other exhaust place in town, I came by here to get a quote for a new cat. The shop and waiting area were both very clean, and I was treated with great customer service by the manager, Rick, and the mechanic who would do my exhaust service (quote was $ 15 cheaper than the place across town).
They had to order the cat, but ended up getting it installed for me on the same day, even though I was running a bit late for my appt. Even installed a new 02 sensor I had brought in, free of charge.
I left Midas very satisfied with the service and courtesy of the staff, and I will be taking my car here whenever I need any type of lift-​related work. Thanks, Rick!

Went in today to have them check my exhaust system. I was very impressed with their customer service! Very courteous, friendly, and professional! I had my catalytic converter replaced with a reasonable price (they gave me a discount too)! In short, they provided an excellent service! I will be returning soon!
Thank you Redlands Midas Auto Service!

Came here earlier this year to get my lifetime warrantied brakes changed, no fees and no complaints. But today’s experience was completely different. Brought in my car to get the brakes changed like before and the estimate was $ 0. Got a call later in the afternoon from them asking for my permission to allow them to change my rotors as well… I declined, I was well aware of how much life those things had. When I came to pick it up there were new rotors on! After a rude exchange of words from their management we were able to get them taken off. I then learned that they were going to charge me $ 100 for labor! What?! Completely different from my past experience.
Why such a change you ask? New owners!
In the end I refused to pay and got my brakes done for free… like I was supposed to in the first place.
Final thoughts: If you want to get jipped come here… if you don’t, go somewhere else!