Kaio Dental, Chonway D. Tram, DDS

Really??? scheduling an appt on the website is useless… I selected the available date and time thinking that was my appt. But then, got a phone call from someone from the office trying to reschedule for another time or date. completely throw off what i had in mind. Later, i had to reschedule my appt so i called and left msg but no one got back. My wife called and left msg but no one got back. is this how you conduct your business?

Awesome office, great staff, clean so glad I came in found my new dentist. Definitely will be referring friends and family.

It’s been about 10 years since I had a thorough exam and cleaning. I have to say the experience I had here was great! I never felt pressured or judged for not being the best dental patient. The hygienist Desiree was sweet as can be! I cannot give her enough kudos! She was gentle and always checking in during the cleaning to make sure I was alright. The assistant (wish I had gotten her name) was very informative of what she was doing and gentle. Dr Tram was incredibly friendly, told me like it is, didn’t sugar coat it. Didn’t upsale me and he completely earn my trust that visit. I highly recommend them and will be returning soon to complete my treatment

My dental experience with Dr. Tram was smooth and straightforward. I came in because of some teeth pain and Dr. Tram assessed the situation, explained why I was having pain, explained the necessary procedure, I consented, and POOF pain was gone. The procedure was quick and painless. Dr. Tram and team members are extremely thoughtful and think about all of the patient’s needs. He explained the procedure throughout and made sure I was feeling A-​ok. They even put vaseline on my lips to prevent them from drying, a simple but often overlooked step. Costs are very reasonable and I was notified of the costs before consenting for the procedure. This prevented any hidden surprise costs which many of us have encountered sometime or another. Overall, I would recommend Dr. Tram to anyone. I will definitely be coming back in the future.

I’ve followed Dr. Chonway Tram from back when he was at So Cal Smiles and my review for them was due to Dr. Tram’s exceptional work. He does the best crown work. I just drove 60 miles there and back for a permanent crown in under 1:30 min (yes, 1 trip and NO temporary crown) that looks better than my real tooth on the other side. I had braces so I use retainers. He’s crown is perfect and fit in my existing/​custom retainer like the old tooth… only better. He made time for a same day appointment since my tooth broke over the weekend. I can say enough about him and his team!!!
His staff is awesome. Got me in right away and no wait. Watched part of a movie while they worked. His work is exceptional. The technology is cutting edge and I have raved about him always. Without a doubt My Dentist for life!!! Try him and you will be blown away and feel the same!

Dr. Tram is awesome! I found this place on Unilocal and came here because of the good reviews. I had a great dental experience. I did not have to wait to be seen. My appointment was at 2:00pm and I was seen at 2:00pm. Dr. Tram respects his patients time and more importantly is an awesome dentist! I watched a movie while I got my dental work done and time went by very fast. My dental work was quick and painless. The staff is very friendly. I’ll definitely be coming back

Not sure why someone gave Dr. Tram a one star review — because Dr. Tram and his staff are exceptional in my book! The receptionist was so helpful in working with my crazy work schedule and was very kind and patient with me. Dr. Tram spent the time to explain everything that was going on in my mouth and treated me as if I was a family member. On top of being very professional, he is just a very down-​to-​earth person. Oh, and their office runs on time! I value an office that values my time. I highly recommend this office and Dr. Tram is my dentist forever!

Well, there are ONLY two options: all these reviews are fake (maybe you don’t know but you can even buy five star reviews) OR I was the only customer treated very bad.
This is what happened:
I came in for getting invisalign treatment. Beautiful office, great doctor easy to talk to and friendly but… he just hired the wrong people. Every single time, my retainers were delayed for some reasons. This is not the fault of the company who makes them, but your fault because you still work with them. This tells me that you are the same as they are. I would have called way way in advance to make sure the retainers will arrive in time but guess what… I had to wait each time between 1 – 4 weeks extra to get them.
After one year of being your customer, exchanging tons of emails and I always sign my name after making credit card payments, the receptionist lady still spells my name wrong. It really didn’t bother me at all but, do you really need this kind careless employees?
The last 6 – 7 months they didn’t even bother to call me for check up appintment. They just shipped the retainers to my address. I was happy because I took good care of my treatment and I moved a little further but really… this is how much you care about your customers? You are not really curious how am I doing and if everything is as it should be, or if something went wrong to detect early and correct it?
And the last and the weird one is… after my treatment was finished I emailed early to set up a final appointment to get my permanent retainer you wear at night. Guess what… they never called back so after 3 – 4 weeks of waiting I went to another dentist to finish my treatment. This one really surprised me with their ignorance, I don’t even know if the doctor is aware of what’s going on in his office or he is just okay with this letting the receptionist lady to run the show.
My advise is: if you still want to go there, make sure you get the contact information of the doctor, like email, phone number because otherwise you may not be able to get in touch with him just through the receptionist lady. And she only does what is convenient for her, she wouldn’t go the extra mile to accommodate a situation. If her name is Jennifer… BE AWARE.
Cheers!
Dragos U.

With its super modern design and eye catching décor, Kaio Dental really stands out from any other dental office I have ever been to. I had an appointment today with Dr. Tram for exam and cleaning. Not only did Dr. Tram make me feel at ease but he took his time and explained the treatment plan to me in detail and showed me my X-​rays and photos so that I really understood what needed to be done.
This is the only dental office that really looks like anything but a dental office. There are flat screen TVs displayed everywhere, even on the roof on top of the dental chair. It completely distracts you from the work that’s being done.
The clinic is right off the 15 freeway in a plaza with plenty of parking, front staff is super friendly, and they even offer coffee, water or juice while you are waiting for your appointment! I totally recommend Kaio dental, Dr. Tram is an amazing dentist, trust me, I know because I am a dentist myself. Also don’t forget to check in to get your free bleaching kit to take home.

Dr. Tram is a highly professional and knowledgeable dentist. I couldn’t be happier to have him as my new dentist after moving from Seattle. I am a pain in the rear kind of patient and he made me feel comfortable and listened to my concerns. He also has a fantastic sense of humor and is a bit of a smart ass (extra bonus) when appropriate. I had a lot of fun at my visit.
His office is absolutely gorgeous and feels like a boutique hotel. Everything has been designed with the patient in mind. Everything is state of the art. The lights and working area are behind you so when you’re sitting in the chair, it is much more comfortable.
I will be recommending everyone who needs a dentist to come see him.

This is THE BEST dentist office! I have had bad experiences with other offices and I am so happy I tried kaio dental! The doctor is so patient, gentle, and explains everything in detail. I am the kind of person who used to. «hate» the dentist! NO LONGER;) dental work is never pleasing but he has definitely made me feel much more at ease with it. Relaxing beautiful environment with TV on the ceiling to distract nervous minds

Finally, I’ve found a dentist for life! Dr. Tram is gentle, understanding, caring, and his office is far more high-​tech and comfortable than any other I’ve ever been to (and I’ve been bouncing around dentists a lot trying to find the right one!) The added bonus is he is affordable. I’m so grateful to have found his practice, if you’re looking for a quality dentist definitely swing by and check Kaio Dental out!

I’ve been a patient with Dr. Tram before his practice opened and I couldn’t be happier for him. After finding out that I needed more work done than your average cleaning at a local dentist in SF, I called to consult with Dr. Tram and decided to fly down and make a weekend out of it.
Of course Dr. Tram is great. He’s actually talks to you and checks in to see how you’re doing through out your check up. He’s really great at letting you know what your specific concerns and expectations should be with your mouth health. I like that he never pushes you to get everything done at once but works with you on a timeline on how to maintain and improve the health of your teeth.
Dr. Tram’s office staff is professional, friendly and on point. They made the paper work process not my concern which was great and then thoroughly explained to me my options.
The office space is the cleanest and most modern health office I’ve ever been in. The waiting area is accommodating to parents and children offering drinks, snacks and entertaining kid things. I liked that there was ample amount of sunlight and it felt like you were sitting in a boutique hotel lobby. Super comfortable.
The patient area has new high tech equipment. You can get a lot of procedures done here in a much shorter amount of time than most offices because they can do everything in house!!! Say goodbye to the old days of getting a dental X-​ray by biting down on large sharp hard plastics in your mouth. There’s also a tv if you’re interested, probably for kids to keep them distracted. Everything felt like it was thought out for patients’ comfort and experience which I appreciate.
So all in all, he saved me a lot money and worry about my pearlies.
I’ll be back in a few months to get my wisdom tooth pulled out after the wedding.
I definitely wish his office was in SF!

Dr. Tram is the best. Haven’t seen a dentist in over 17 years and needed to take out my wisdom teeth ASAP because of pain. Went in and prices were really reasonable. Dr. Tram walked me through it and the procedure took less than 20 minutes to remove 2 wisdom teeth. I didn’t feel a thing.
What sold me is the comfort level I had. Again I haven’t seen a dentist in a long time and I will definitely be getting all my dental work here.
Thanks again Dr. Tram

Finally a dentist I can happily declare as our family dentist. Like others, I have had a string of bad experiences with dentists and have developed a great bit of anxiety about it all, until now.
I really appreciate everything about this place — Dr. Tram, the support staff, the technology, the expertise, the environment, the honesty, etc. They treated me with patience, compassion and respect when making recommendations to fix the pain I was having. We developed a plan of action and already have taken the first steps (extraction for one tooth, temporary crown for another).
Today I brought my 3 kids here, and again Dr. Tram and staff were perfect. Got their teeth all cleaned up, did an unplanned but needed inlay right then and there, and gave them great guidance for ongoing care.
I would definitely recommend this place to anyone looking for a new dentist in the Rancho Cucamonga area.

First time here and we are truly satisfied and we are still in our chairs! From the receptionist, Dr. Tram to his assistants are friendly and very informative. My son waiting in his chair while playing a video game on the overhead tv ! Súper clean and up to date on equipment! Happy I found this dentistry!

My first impression of Kaio Dental was it was very clean. The office has a nice modern decoration including a complementary drink area, TV, magazines. What I really appreciated was the communication from all staff. They always kept me informed of the length of time I had to wait, and if they fell behind on their schedule they let me know.
Once I sat in the dental chair, I notice the new technology, digital everything! Digital X-​ray and electronic records. The staff were extremely nice and made me feel comfortable during the entire appointment. While I was waiting for the Doctor, the staff put on Captain America 2. When I met Dr. Tram he was really chill, down to earth, and knowledgeable. I felt very comfortable with him. What I really enjoyed is this did not seem like my first trip to this dentist, it seemed like I’ve been to this place for years. Highly recommended! In fact, I’m referring my family to him.

Dr. Tram gets it. He and his staff have created the type of space that caters to both adults and children. He responds to client needs, honestly explains necessary procedures, and charges reasonable rates. By using the latest technology, paying attention to client needs, maintaining a clean, fresh environment, and employing friendly staff, Dr. Tram has built a successful dental office that every patient would appreciate.
No one would regret visiting Kaio Dental. The staff operates at the highest level of professionalism and kindness. Before I entered the building, Jennifer, the office manager, worked with me to set an appointment during this busy holiday season. When I entered the office, she greeted me with a warm smile, suggesting that I help myself to snacks and refrigerated refreshments. I grabbed a bottle of water and took a deep breath. After driving through traffic for nearly an hour on my daily commute, I welcomed the opportunity to relax.
After calling me for my appointment, Dr. Tram’s assistant obtained X-​rays in a flash. She took the first in a separate room. I laid back in the exam room chair while she completed the remaining X-​rays using a hand-​held X-​ray gun which was quick and painless. In the corner of the exam room stood a glass sink. The exam room also contained two LCD monitors — one for viewing X-​rays and another mounted on the ceiling for watching films. I had my teeth cleaned in ten minutes while watching a movie. I scheduled a follow-​up appointment and was out in 15 minutes.
Offering top-​tier service at competitive rates, Kaio Dental deserves five stars.

First time here .
First impression of this place was its so clean and modern but it felt welcoming.
The staff was super nice and attentive, the machines and X-​rays are state of the art and they are great.
Doctor Chonway explains everything very clearly and gives you that 1 on 1 personal feel.
HIGHLY RECOMMEND THIS PLACE.

The people I trust least in life are mechanics and dentist. Sad. But true. I just can’t help but feeling like I’m being financially raped whenever I step foot in either establishments. I stumbled upon Kaio Dental with the help of Unilocal and luckily for me, I don’t have to hand over my arm, my leg, and first born for dental work.
Dr. Tram is fantastic! TRAMTASTIC! I like that better. Anyways, He’s up front, doesn’t push unnecessary procedures down your throat, and the pricing is phenomenal! He even told me to go w/​a cheaper version of an orthodontic procedure I want done bc it would look better and be completed in a shorter period of time. I mean what dentist actually turns down money?! Not to mention, the office ambiance is beautifully inviting and each dental room has flat screen TV’s, get this … ON THE CEILINGS!!! forget about being bored out of your mind!
If it wasn’t already obviously, I definitely recommend Kaio Dental! This office and Dr. Will get you excited about those bi-​annual check-​ups!
Oh… And Dr. Tram was on ABC’s «WIPEOUT». That pretty much makes him the coolest D.D.S out there!