Jamboree

I want to live here when I grow up … And by growing up I mean like in the near … Near future. We’ve toured twice and fell in love. I love the community, the 2 bedroom layout, the amenities and the staff!
It is a bit pricey for an apartment complex but it’s still more affordable then enclave or homecoming (our second and third choice on the list)
I liked the location (near shopping centers and Victoria gardens)
Can’t wait to move!

I’ve been here since 2008 & will say that I’ve enjoyed my time here including 2 of the office staff, Travis & Tiffany & maintnance crew. The rest of the office staff are as personable as a group of mummies.
The rents here are a bit high but it’s Rancho Cucamonga which has been a pretty nice place for me & my little family but recently over the last year or so. It seems we have a bunch of bad apples here & it’s sad. I love dogs but don’t own one as many of the more recent tenants do. However, they seem to feel they don’t have to pick up after their dogs & it’s not cool having to pass by or pick up dog shit when I don’t own a dog.
My toddler can’t walk in the little bit of grass we have on the property because of a few people here. Then we have that neighbor who’s indoor dog is outdoor barking all day & all night. Really? WTF! It seems Jamboree will rent to anyone with a pulse & it’s really bringing down the quality of the complex.
Sad to say, after 8+ years, I will not be renewing my lease here!

We stayed here for approximately one year. In that time, they had our tub resurfaced. The company that came out to complete the tub didn’t completely seal the bathroom. As a result, several items of furniture totaling approximately $ 240 were stained.
I’ve reached out to the company for a reimbursement but they have not followed through.
Would not recommend this place.

My family has lived here for 6 years now. The apartments are very nice and getting nicer due to a remodeling project that’s going on as residents move out. The location, relative to everything that you need, is great. It is generally a quiet place to live with occasional noise disturbances but generally the noise is short lived. The grounds, playgrounds, pools and hot tubs are all well maintained. There is a business center, a gym and a club house for residents to use. There are also a few BBQ pits scattered throughout the complex but you are allowed a gas grill on your patio but it has to have the small propane bottle.
We love living here with a few exceptions:
1. Parking inside the complex sucks, and as the complex is approaching capacity its getting worse. I have gave them the solution but it’s fallen on death ears
2. Receiving packages is a nightmare on occasions. This «used to be» well managed but has drastically decreased in efficiency over the last few years (see my two tips). The staff has told me repeatedly that they notify residents but that «is not» what we have experienced. Used too? Yes /​Over the last few years? No
3. The rental contract «is not» flexible for residents who risk being transferred to another city or state by their employer. You could be stuck with a rather costly departure if you break your lease for whatever reason
4. The rent is a little steep. It’s cheaper to rent a house but then there’s no maintenance to do as it’s taken care of for you. When we moved here in 2010 the rent was $ 1875. Six years later in 2016 our rent is $ 2095 and it’ll be $ 50 more when /​if we sign a new lease. We have a 3 bedroom, 2 ½ bath, two car garage and 1650 sq. ft. Utilities are not included
5. It’s a gated community but many times the gates for vehicles and pedestrians are broke allowing access to whomever wants to come in
The rents gone up and up but the welcoming quality that was here when we first moved in has gone down and down … That’s about all I’ve got to say about that

Im living here and hate it! I want to move out but they dont let me. There is no parking no service no nothing

This is an updated review. I will have to say I am very impressed with how the management is communicating with me and the issues I once had. Parking is still hard because both my husband and I drive big suv’s so they don’t fit in the garage. The pool is nicely heated to a degree that is very nice for the kids to swim all year long, especially on the hot winter days! I have been able to attend a few community events which have been nice. Today I got free tacos! Thanks Jamboree for making your tenets your priority.

Well to start off.
Tiffany was our leasing consultant and was wonderful. Very helpful and informative. She took us on tours of 3 different floor plans; the apartment style 3 bedroom, Drake town home & Drake1 town home with the den option. Upon seeing the units we chose the Drake1 for the extra space. The pool and gym were also big sellers and the grounds look well kept. Not too much grassy areas but none the less still nice. We were extremely excited to move in.
Then we actually moved in and quickly became really disappointed in our choice to go with Jamboree. When they take you on a tour everything looks new, shiny and well kept. When in reality there were so many problems with our unit. About 12 different things to be exact. Huge cockroaches in the garages, the appliances are old, worn, dented & yellowing and have the decay of the previous renters filth embedded in them. The kitchen and bathroom cabinet doors are tore up and just have white paint covering the areas where the laminate is peeling off which is totally noticeable. I’m still waiting to have 4 doors replaced after being here for more than a month already. From a leaking ceiling (A/​C guy had to come out on 6 different occasions), a/​c not working at all, to our bathroom door not being able to close for the first week, carpet on our stairs wasn’t tacked down properly, the paint on our pantry shelves was gooey, sticky and would never dry, bunch of dents and dings in the walls, stove wouldn’t light and was dangerously hot to the touch and had to be replaced, one of the toilets would let out an extremely loud shriek every time it was flushed, slats on the blinds were torn, the laundry room door handles were mangled and severely dented and the side of our microwave was caved in just to name a few. We literally had people out to fix the issues everyday for a week and a half straight and a few more days here and there. Huge inconvenience to say the least when all of this stuff should have been checked out or fixed properly in the first place before anyone even moved in. The unit was also pretty dirty all around upon moving in and literally everything is white so its totally noticeable. I had to clean everything before we put our belongings away. I felt as if the price we were about to pay monthly wasn’t justified for the quality of the unit at all and we were extremely mislead. Also, when the maintenance people come out, they leave black hand/​fingerprints on everything they touch and leave without wiping the area clean, so guess who gets to clean that up?! They will also just come into your unit even if you’re not there. Happened to us twice even after letting the office know they didn’t have permission to enter if no ones home due to having a minor here.
The space of the Drake1 is really open and nice, although the bathrooms do lack storage. The windows in some of the areas are seriously right next to the other unit next to you. So close that you can see directly into the other unit and hear conversations clearly when said windows are open. Kinda weird to get used to. We have to keep our blinds shut all day every day just to have privacy.
There was really only one person in the office who did help us resolve most of our issues
(Courtney), the other managers lack communication skills but the maintenance staff are all very nice and did everything in their power to help us out thankfully. I’m pretty sure we’re on a first name basis with all of them since they’ve been out so many times.
I’ve lived in a few other communities in Rancho that exceeded this one by far. Cheaper ones too! This has been the worst experience for us and I 85% regret moving in here. To top it off, we ended up with a unit next to super loud neighbors. They have like 4 adults and 4 younger kids over there and we constantly hear everything going on next door. We also have horrible cell service just FYI.
In the end most of our issues were taken care of; I just hope my review will warn others before making such a costly decision. I do know Jamboree just started doing renovations on some units with dark cabinets and nicer counter tops which look so much better than the stark white everything that we’re stuck with. I guess they have that going for them.

I’ve lived in the Jamboree apartments for about 5 months, and overall have lived in Lewis Properties for well over a year. The property is very clean, well maintained and the office staff are available and always willing to help. In my time at Jamboree I have seen nothing but the utmost professionalism from all the staff I’ve encountered. From the front desk staff (Michael & Heather) to the maintenance crew we have been treated extremely well, they have been very attentive to our needs regarding maintenance and other issues. Work orders are completed extremely quick and they go above and beyond to ensure our satisfaction. Eric is an outstanding employee of the complex who provides exceptional customer service on top of excellent maintenance assistance. He is always waving to us, talking to my children to see how they are doing and is an overall really friendly person. I highly recommend Jamboree, and any other complex operated by Lewis Properties!

Jamboree Apartment homes are the best community to live at here in beautiful Rancho Cucamonga, CA. They really go the extra mile to take care of their residents. The community Director Courtney and the Finance Manager Michelle, have taken the time out of their busy day to help my family during the most recent Christmas holiday season. Our refrigerator went out which caused us to lose all of our food. We mentioned the food loss to Courtney and she immediately took it upon herself to rectify the issue by not only fixing the refrigerator (great maintenance staff too) but also taking care of our family by giving us a very generous gift card from Ralphs that recovered the majority of the food loss. We were so thankful to have them help us out. The Leadership, customer experience and a willingness to help people are some of the main reasons we live here. If ever deciding to live in a Lewis home property, think about the Jamboree Apartment homes 1^st. You won’t be disappointed.
B.G.

Stay away from this place ! Lived here for 3 years rude and all they want is your money

Lived here for two years. The property is beautiful and well maintained. The office staff is always willing to help and follow-​up on requests made. The maintenance staff is great, never had a problem that they could not fix or resolve. The property is central to everything in Rancho Cucamonga, CA.

Attitude is everything! It is even more important than facts. The disparity in ratings given by others reflects that fact. I have lived here since July 3^rd and I am very pleased. The apartments are very nice and quiet. The grounds are always well maintained and very pleasant. At any time of day or early evening you will see residents out walking the grounds enjoying the area. The location is unbeatable! Shopping centers, schools, restaurants, the PE bike trail, etc. The staff have been very helpful and accommodating, both front office and maintenance. As always, there are some staff who are more helpful and knowledgeable than others, but you get that anywhere. You teach people how to treat you so if you are nice and respectful, they will respond in kind — just as you would. :’). The neighbors are pretty cool too! I highly recommend living here.

My family has lived here for a little over a year; since June 2013, and we really love it! The location is great, close to shopping centers, schools, and parks. Love that we can borrow a bike from the front office and ride on over to Victoria Gardens Mall. Maintenance is fairly quick in response to repairs and the staff is very welcoming and friendly. Love the monthly activity calendar and all the resident events go on through out our, and neighboring complexes. My only complaint is the lack of visitor parking. It can be pretty tough for guests to find a parking spot. Other than that, great place to live!

I lived her for over 2 years, and I was not happy with my experience at all. The facility is decent, however maintenance requests often require more than one visit to resolve the problem and do not always take place in a timely manner. The facility is also poorly managed. If you have an appointment, management and office staff rarely keep that appointment. When I moved from one unit to larger unit, the office staff never came to do the initial walk through, even though we had an appointment. The walk through was not done until a week later and I had to move all of my furniture into the garage for the carpets to be shampooed because they were filthy. On one occasion, my car was towed from where it was parked because they were doing maintenance in the area I was parked while I was out of town; no attempt was made to notify me, even though my vehicle information is on file with the office. Even after my wife called to ask whether any vehicles were towed over the weekend, she was told that none were during that time period and we were advised to contact the local police and file a report. It was only after filing a police report and insurance claim that one of the maintenance staff let us know that the vehicle had been relocated to perform maintenance. No attempt was made to make amends for the time lost other than a half-​hearted apology from the manager. It was these factors and many others that led to me deciding not to renew my lease a second time. I would not recommend this facility to anyone.

I’ve lived here since Nov of ’08 & I’ve had zero issues here that were not addressed by the office staff & or maintenance in a timely manner. It’s quiet 99% of the time and safe. It’s also close to everything. It’s not cheap to live here but you get what you pay for.

We have recently moved here and are happy to be residents. Management is great especially Saba. They really treat you like a friend rather than a customer. Maintence is really awesome !! They will take care of you the very next day. This community is very well kept and maintained. I love our new home and am happy to live here. The townhomes here feel like a small home and the interior is spacious, having a detached garage is so convenient. I hope to be here for more than just a yr !!

it’s a great place to live at. staff are really friendly they r there for you for what ever you need. good services to… i would recommend it

I only gave it one star because I had to. I hate living here. The management is just the worst!!! Maintenance is the BEST, so helpful, kind and executes their job marvelously!!! Otherwise DO NOT LIVE HERE!!! Gates are broken routinely and the office/​management staff is awful, arrogant and acts like you are inconveniencing them. I have to go to the office like three times and ask three different workers to please get my UPS package, because they are so lazy and do not take the time to actually look for it! I will say the homes and grounds are nice and it is quiet and safe, but in my opinion just not worth the irritation of office workers!

I am blessed to have found this apartment community for my family. The complex is well kept and noise free. Whenever I have a maintenance issue or emergency I am immediately taken care of. They have tons of activities and events for the entire family. Most of them are free. It is conveniently located near all the major shopping centers. I feel like I live on a resort. I never want to leave!

My wife, son and I have lived in Jamboree Apartments for over 4 years so I believe my review has substance. The Inland Empire’s largest commercial living and commerce is owned and operated by the Lewis family. Jamboree is one of their holdings.
At first, the grounds were well maintained. The little golf cart presentation that they take prospective renters is designed to deceive. There will be no flowers where renters will be living. At first, there were flowers outside our door but in less than a month they pulled them out and left the roots upside down and when we left, the roots were still there with nothing to replace them.
Complaints are attacked with denials an inconvenient hours of intrusions into the rental unit. They do not fix appliances. If a gas leak is easily noticed, they will evoke the California rating that just because you smell it and are uncomfortable with it, doesn’t mean they will fix it. The renter will no get their deposits back. There are so many fine print that unless you polish the place and even clean the floors underneath the appliances, you will get gigged. They will state that they had to change carpets. It is a scam. I along with neighbors have witnessed shampooed carpets by a steamer truck to be carpet replacement that they charged the previous renter. The renter was not allowed access to the dwelling. PLease remember that the Lewis family owns the law enforcement of the Inland Empire so there is no recourse for the hapless renter.
Go rent a house, the rents on homes are justifiable, no liars who want to overcharge… Stay away from Jamboree. The office staff are quick with the plastic smile. They are paid to lie and post contrary posts to offset the truth. Many have been fooled including myself. We had a 4 year plan and we were thankful to all the past tenants who told us what to do and how to do it an what to avoid in order not to get more ripped off and be placed in danger. There are a lot of child molesters and the gates are usually broken which allows thieves to rip off patio stuff or break ins. Please remember that if you have a burglar alarm, you have to give the front office the key or codes and they will charge you for having an alarm system and they have been known to use the passcodes and keys to enter those areas… my suggestion is not to rent at Jamboree or any of the Lewis properties because they are trained to their financial benefit and your financial detirment.