Helping Hand Services

Sean was able to come out the same day we called which was wonderful since the other companies we called could only schedule us four to eight days later. He fixed an A/​C condensing fan motor. A/​C works great now. We will definitely use Helping Hand Services again when we need service.

I should’ve submitted this review months ago. The company name HHS is appropriate. Sean is very honest and responds quickly. He worked on our heater last winter and did everything possible to repair it. Unfortunately, we had to replace it, as it’s an old furnace. His price was reasonable and he did not charge me for the previous repairs. He can be trusted and that’s the most important thing. I am glad that I found this company whom I can trust. I highly recommend Helping Hands Services

Unilocal does it again! Sean was just at our house to service our AC unit. We are 1^st-​time home owners and have only had the house for a year. Our AC unit was acting up and we weren’t sure who to call.
We definitely made the right call by calling Helping Hand Services. I called Friday and we made an appointment for Monday (pretty good for peak season if you ask me). I called Saturday to confirm the appointment and received a call back instantly. Sean arrived promptly and serviced our AC unit. Lucky for us, it was nothing major. He was finished within an hour and was friendly and professional. I was pleasantly surprised by the price. I don’t even have to shop around to know you can’t beat their prices. Thanks again!

What an awesome first impression/​experience! A home inspector came to my house and did something that threw our air conditioning into a fit. I reached out to Helping Hand the next morning and spoke to Ryan. He scheduled his tech to come by later in the afternoon to see what he could find. The tech got caught up at a couple of the earlier appointments, so instead of rescheduling the appointment, Ryan made a trip to my home instead. He was able to repair the unit within 10 minutes and then offered the work completed at no charge! Being in sales myself, I was truly impressed at the customer service and the reaction to a customer’s emergency. Those are items that are overlooked or not even addressed in today’s business atmosphere. When you find someone like that, you want to share your experience and continue to do/​promote business with them into the future. I look forward to sharing my experience with anyone else that may need air conditioning work in the future. Bravo Helping Hand Services and Ryan… Bravo!!!

I received excellent service from Sean. His work was very honest and professional. Thank you so much!

I had three local people come, including the top tiers here, one said $ 586, one said replace the whole unit and Sean from Helping Hand fixed it under an hour for $ 180. Need I say more?

I feel Sean was honest and straightforward. He analyzed our AC unit and explained the pros and cons for everything. He never pushed for any services and never oversold like some other AC servicemen that I’ve met. Very satisfied with Sean and would not hesitate to recommend.

I am so thankful we called him! Its hard to find someone dependable and honest. Our ac/​heater stopped working. We were ready to pay all this money to have it up and running again. I texted him in the morning and was able to come same day. Apparently when I changed the filter, I did not close door correctly therefore ac/​furnace was not starting! Anyone else would of found something else to fix or still charged us an arm and a leg. He refused to take any payment from us. He still checked the unit to make sure everything was working good. We will definitely be using his services for any future ac/​heater issues!

I have found the best repair for my air at last! Excellent communication, gave accurate times & estimates and let me know when the job before me was running a few minutes late. Recommend highly to everyone, Sean is super professional and personable all in one! Best part was the great advice for further upkeep, without pushing for those rarely needed «service checks». We will always have him back any time we need anything air or heating related!

Like I told Sean when discussing replacing my AC system that I’d like to join his happy customers in Unilocal,now I am doing it with complete satisfaction. He is punctual, professional, no pushing, providing good services with competitive rates.
I left a message with Helping Hand Services late in the afternoon, and Sean still returned my call around 7 pm. I asked him for a new AC system quote on the phone, but he said he would come to the house to check everything out early next morning free of charge (most other contractors I called would just give a quote on the phone). I believe his inspection resulted in a solid quote, and indeed his quote was way more competitive than others. On top of that, after I accepted his bid, a day later he told me he just found out another similar brand in promotion with a higher SEER rating and could get that for me.
On the scheduled installation day, Sean finished the installation at lunch time and the AC system has been working well so far. Written In his quote and invoice is a 10-​year warranty. With doubt I asked him about labor, he said it was included.
Update: June 3, 2016 — Excellent after service:
Today with temperature in the 100’s, the AC stopped working. I called Sean about 1:30 PM and he came and fixed it at around 5 PM. He did not charge me, although it turned out to be user’s problem — extremely clogged filter causing overheated compressor and subsequently motor lock. His quality service is very much appreciated.

I had a rental where the air was blowing out cool but not cold. Sean came out right at the time he said he would be there, troubleshot the problem and fixed it at a very reasonable price! Sean is professional, courteous, easy to talk to and explains to you what his diagnostic equipment is telling him through the digital readouts. He has my recommendation.

This review is long overdue. Sean is very professional at the job and a very pleasant guy to talk to. Looks good too (even though I am a guy) He has worked on both my rental and my in law’s. I am very happy to find him on Unilocal.and happy to refer him to anyone I know. Thanks Sean!
PS: and punctual too.

Excellent service! I highly recommended Sean. He arrived on time and was very professional at explaining what the problem with our ac unit was. He is an honest guy that won’t rip you off. We would definitely call him again if we ever have problems with our ac. Thank you Unilocal for helping us find HHS.

Sean Magin is great. He came on time very nice and professional, very honest. He changed my unit and did my duct just in 8 hours. Definitely recommend this guy for your ac&heating problems. Thanks Sean!

Honest and highly skilled service. Very punctual. Will be recommended a thousand times. Excellent!

If I could give HHS 6 stars, I absolutely would! Sean is SUCH a good guy. Thank you Unilocal for helping me find this diamond-​in-​the-​rough! In a sea of incompetent, dishonest crooks, this guy shines. Our new 6 month old heating and cooling unit was installed improperly by a trusted, «experienced» family friend. Sean came out next day to assess the situation and a few other minor issues. It was a big electrical job, so he recommended a licensed electrician do it. Although his electrician buddy was in OR for a month on a job, he’s trying his best to get hold of someone else for us. In addition, the unit was low on refrigerant (which he topped off) and was frozen solid, restricting air flow. We set up a time for him to return tomorrow (after it’s thawed) to assess WHY it’s freezing up. Also, we needed a valve replaced on a leaky exterior water pipe. He quoted us $ 200 when our former plumber was gonna «do us a solid» & replace it for $ 350. Yeah… funk dat! Sean’s doing it tomorrow. Today, he charged us ZERO for the call, ZERO for the estimates, & ZERO to fill the refrigerant! I will HAPPILY give him ALL future business on our money-​pit of a house! Add to that, he likes it if he can get his jobs done earlier in the day so he can spend the afternoons with his wife & kids. That was the icing on the cake for me. I’ll happily adjust my schedule to accommodate that. A good, honest, hard-​working family man? A rarity these days. What a good guy :) I think I just found our new BFF!

I called this company yesterday around 10 a.m. as I needed to have my AC repaired. Shawn answered and said he could come out at 1 p.m. the same day. I was shocked but happy that he could assist me so soon. He cleaned the unit, fixed a switch that kept tripping and turning on the heat (instead of air), changed my filters (dropped off new filters a little later), added 2 pounds of freon and he was even going to change the batteries in the thermostat but he didn’t have any in his car. I paid less than $ 100 for these services. I was shocked, amazed and happy all at the same time. What I like about Shawn is he does the work that needs to be done. He doesn’t overcharge and there isn’t a service call involved also. I wish everyone could be this honest about taking care of people. If I need anything else, he is definitely the person I would call. My air works better than ever.

Looking for a air repair co. I searched Unilocal and this co. had 5 stars. I called and I could tell on the phone he had a busy day but he made time to come out. Unilocalers did not disappoint!
I completely agree with the other two reviews. Sean responded quickly and he has a great personality. He doesn’t charge a service fee, that’s great!
He came out fixed the problem, made sure everything worked properly before he left and the charge was fair.
I had to call Sean about an hour later because the air stopped working (due to another problem) and Sean came out right away fixed the issue and didn’t even charge us for the extra part he had to purchase!
Great guy and honest.
I would recommend this co. over and over again!

This is my 1^st time ever giving a full 5 stars review. Places/​services can be good or great and still be 4 stars in my opinion.
Sean came out on a Saturday, immediately found the problem for which he charged me $ 0!!! Knowing he was literally going to make $ 0, he stayed at least 30 minutes to make sure all the other a/​c parts and vents were working correctly and check out.
He’s also been the best in terms of personality that I’ve had come out since owning my home.
Highly, highly recommend!!!

UDuring this past heat wave my ac quit working. Called a few companies and came across this one. Sean was the 1^st to respond. Awesome guy! If you want a quick response and a honest guy then this is the company