We would like to provide a review for Erick at the furniture department. He provided excellent customer service that entailed patience, knowledgeable and efficient. We wanted to purchase a certain piece of furniture which was out of stock. He called about 5 different stores to look for what we wanted. Nobody seem to have it. He then showed us more furniture and explained the pros & cons of each item. At the end we purchased some nice new furniture for our home. We highly recommend this store. Thank you again Erick!!!
Eddie G.
Classificação do local: 1 Ontario, CA
Horrible customer service. Placed a price hold on couches that were to be ordered same day. A month later I have no couches. Nancy for big lots just says if your that upset come get your money back. I paid for service, and nobody can tell me when my couches will arrive. Never again
Raymond G.
Classificação do local: 5 Rowland Heights, CA
Amazing. Bought a whole trunk load of household items including things I don’t need for $ 100! Can’t get any better.
David A.
Classificação do local: 3 Lancaster, CA
They occasionally have good things. They’re one step up from a 99 cent store only more expensive
Karla A.
Classificação do local: 3 Lancaster, CA
This store is next to the distribution center of Big Lots and because of that they have lots of good stuff. The staff is very nice and courteous, also it’s not as messy as other stores.
Brenda T.
Classificação do local: 4 Ontario, CA
This Big Lots is on the grounds of the Big Lots distribution center in Rancho Cucamonga. It has the newest stuff and is very convenient. Maybe too convenient since I’m here at least once a week. Ha! It’s always clean. The staff is helpful. The aisles are wide enough to navigate without knocking over displays or other shoppers. That is a plus! This is my favorite discount, cheap stuff store.
Neil A.
Classificação do local: 4 Pomona, CA
This is the big lots that is on the same lot as the distribution center. I can’t say they have any more or better stock them other stores, but they do keep it clean and pretty well organized. I tend to stop by once a week just to check this out and look for new stock, and I have yet to walk out empty handed.