U.S. Bank

The bank is conveniently located right off the I-​50 freeway and close to food and shopping. The only negative thing I have to say is that parking is a pain when using the outside atm. If you park right in the front, it hard to park and even harder to back up to get out. Overall I like this bank.

The tellers are Nice, Long lines are a draw back. Also no merchant /​business line.
Poor hours, They try to do there best but fall short

The Customer service from this branch is amazing.
Thank you, For Your Great Customer Service.
Roy Wassner
916 — 410 — 2715

Terrible. Tried calling to fix our account and the guy would barely let me get a word in and kept interrupting me. Bank politics are flawed, save yourself the hassle and go to a credit union because its slightly better than a regular bank.

I haven’t ever thought about reviewing a bank but I had nothing but great customer service from the tellers here. I wish I could remember the name of the girl I deal with all the time but unfortunately I always forget. I love banking with US Bank anytime I have an issue with account or have a question they are always there. I hope their great customer service continues!

I’ve got all of my accounts with US Bank and I’m pretty happy with them. But, a really great experience this last week prompted me to write a review on this specific location.
For some reason, one of my accounts wasnt linked correctly and I was getting charged a bunch of fees on both my non-​primary checking and my savings account. It got so bad that my non-​primary checking account was actually negative almost $ 7. So, my fiancé’ and I came in on Saturday to figure out what was up and get everything sorted out.
We were greeted by a very sweet woman, sat at her desk and she began going over my accounts. Apparently, one of my accounts had gotten unlinked somehow. She also looked at my savings account and found out that I had been getting overcharged for fees on my Savings account and she reversed those fees. She also set me up with a new US Bank credit card.
Great customer service.

When the business I work for opened an account at US Bank, so did I. I thought it would be convenient and they say they are the lending bank and we needed to get a remodel loan for our house. We started the loan process in October and was assured that our credit and everything looked great so there should be no issues. It would take too long to go into all the details, but now 5 months later, we don’t have our loan and I just closed my account. The main reason I closed the account was that they obviously don’t care about my business since they did not bother to even return my emails. When I mentioned that to the bank manager, Steve Millner, he said «Maybe they didn’t know what to say»…Really??? What kind of customer service is that???

Free business checking
Free bill pay
Free online deposit
Finally a bank that is made for small business! I opened one account early this year, and have now moved by main business account to US Bank.