HoneyBaked Ham

Love honey baked ham never disappointed
Bought the turkey omg not good dry tasteless
Pass in that next time

Went there yesterday to pick up my turkey (yes, turkey) and pies. Line was long and moved smoothly. They were sampling their chutney. What prompted me to write the review was the EXCELLENT customer service.
Women at the register were pleasant & funny. Gave me a $ 3 off coupon and then after we paid and my husband wanted a Diet Coke, she handed it to him and said, «Happy Thanksgiving, no charge.» Small things make such a difference-​we will be bake for Christmas ham!

The rudest people work here! I can’t believe how snotty these people were to my husband today when he asked about the Veterans day deal. Shame on you!

But a bit expensive

Everyone loves a honeybaked ham, right? They’re addictive, and they’re a wonderful treat to serve around the holidays. For some reason, people wait hours in rat maze lines to get these hams… and I did it yesterday too. Luckily the ham tastes great, but the customer service was sub-​par at best. I worked at HBH in Knoxville TN during my sophomore year of college, and I’m certain that store was run 150x better than this one.
When we arrived yesterday (Monday before Thanksgiving), we expected a bit of a line. We weren’t even greeted when we walked in the door through the maze, but we waited about 30 minutes before going to the counter to get the ham. I provided my reservation number & size of ham, and the girl tossed a 7.5lb ham on the counter, opened it up, and said «a ham is a ham, right?» So she wrapped it up & put it in a bag, and off we went… no instructions for how to serve the ham. We then waited 30 more minutes in line to pay for said ham, as there were 3 clerks at cash registers that were having issues across the board. When we finally went to one counter, the guy didn’t even know how to charge a debit card, so we had to provide a credit card instead. The cherry on the cake: we never even got a «thank you» any time in that store!
So about the ham? It’s freaking delicious. HoneyBaked makes perfect hams, and we also got some cranberry walnut chutney to go with it. You can never go wrong with a honeybaked ham… but the customer service at this shop needs a bit of work and more preparedness for the bustling holiday season.

I was really surprised to see this place has five stars. My thought the last time I went was «I bet this place won’t be in business much longer.» I’ve been going and getting their lunch combo on and off for years. It used to be a sandwich, drink, chips & a cookie. At some point, the cookie was no longer part of the combo. They have also seriously dwindled their chip selection. They used to have a whole wall of options (including a couple of varieties of Stacy’s Pita Chips), but now they just have the basics. My last gripe is the bread. Used to be, they baked fresh every day. What I had the last time was not baked that day or probably the day before.
So why even give three stars? The ham is heavenly and the employees are always friendly.

I’ve always enjoyed HBH for a quick place to pick up lunch – a nice, healthier alternative to the usual «fast» food choices – as well as the occasional «holiday» ham. I have always received wonderful customer service at this location, never experienced long wait times, and each staff member has always greeted me with a smile and a nice conversation. I highly recommend this location.

Came here the day before thanksgiving and picked up a ham. as always the ham was perfectly cooked and full of flavor. Honey-​baked is a great place to grab those little extras on the holiday’s and i intend on staying a loyal customer.

A new favorite! My fiancé’s new job gifts out Honey Baked Ham vouchers for Thanksgiving so we decided We ordered our meal online ahead of time. The webpage is easy to navigate and straightforward.
When I arrived at the store on Six Forks to pick up my order the evening before Thanksgiving there was a white tent set up outside and there were a couple of police officers stationed outside of the store. This made me feel a little wary going in, but once inside I could see that it was okay.
After a short wait in line I went to the register and presented my order #. Everything in my order was ready and waiting. I moved onto the register line in the outdoor tent to pay. After another short wait I was able to use my voucher to cover the entire price of the meal. The wait time was not long at all, even though I can see that they were prepared for a crowd. All of the staff working were stationed with a smile on their face and very friendly.
In addition to turkey we ordered 3 sides: spiced apples, cornbread stuffing, and broccoli cheese rice casserole. After an hour or so of cooking time in our oven everything was done and ready to eat.
It was all so delicious! On Thanksgiving, turkey is never my favorite item on my plate, but this turkey was moist and sweet. Everything came out of the oven perfectly and there are more than enough leftovers for us for the next week!
I am sure that a Honey Baked Ham Thanksgiving meal will be a new tradition for our family.

For Mother’s Day this year i chose to bring a meal to their home instead of trying to deal with the crowds at most any restaurant.
Having remembered the crowds at Thanksgiving, I went to the website and ordered a smoked turkey breast for pickup on Mother’s Day.
The online order was not necessary and their was no line on Mother’s Day. I was in and out in minutes.
Family enjoyed the flavor of the turkey breast. It was the right sized serving for Sunday lunch, dinner, and some weekday sandwiches.

My beloved Honeybaked Ham!!! Why are you so overlooked!!!
5 star rating is because in my opinion, this is the BEST chain sandwich place you can find!
I’m not sure why people only look to HBH at the holidays. It is a fantastic place for a weekday lunch. Eating in isn’t the best choice… it is pretty small inside.
The sandwich choices are all delicious and extremely fresh tasting. The bread is fantastic and the condiments are exceptional! I love the seemingly endless choices for sides too. (Broccoli salad!!! Yes please!) My only grip is in the refreshment department, no «fresh» drinks, only cans and bottle water
The staff here is also great, super friendly and accommodating. I often order boxed staff lunches for my coworkers (with delivery). We are always pleased with their service.
If you haven’t been by for sandwich, give it a try! You won’t regret it!