Glenwood Agency

I bought a house a few years ago, I was fortunate enough to work with Lexie, she is amazing, endless energy, smart and she wouldn’t sell you anything that she didn’t think was right for you.
I love my house, location… and it’s been a great investment.
More recently I’ve been working with Lexie on investment properties, she is so knowledgeable and she will take you to as many houses as your willing to see.
I would recommend Lexie to anyone looking in the downtown Raleigh area, she is such a hard worker you will be amazed!
Donna G

I cannot speak highly enough of Ann-​Cabell and the Glenwood Agency. We originally purchased our house through the Glenwood Agency, the Agency provided us property management services when we decided to rent it and Ann-​Cabell listed and sold our property in 2015. Her team at the Agency is incredible to work with — as a real estate newbie, they were there with me 100% of the way. Highly recommend!

They delete unflattering comments from Facebook.

The Glenwood Agency are the best if you’re looking to buy in downtown Raleigh. My real estate agent, Lexie Batchelor was fantastic. I started thinking about buying a home in September 2013, went on a couple showings, and then resumed by search in September of 2014. Lexie quickly learned my preferences and eventually found a great condo in November 2014. I closed in January 2015.
Lexie showed me my condo three days before it listed. My offer was submitted the day it was listed, and accepted soon after. As a first-​time homebuyer, Lexie and Lisa Knox Rose did a good job being patient and explaining the process to me.
Closing was painless, and they even gave me some champagne and a framed photo of downtown after! Couldn’t be happier.

On Saturday, Dec. 13, I paid a $ 75 application fee to hold a property listed by the Glenwood Agency on their website. The application specifically asked for details about the address, rental price, and unit number of the desired property. I called to follow up and schedule a showing for the property applied for on Monday ¹²⁄₁₅. Agency representative scheduled the showing for Wednesday, ¹²⁄₁₇ afternoon. To start off, the agent was late to the showing and had no idea where the keys were. Once this was finally sorted out, I was shown a different property than the one applied for. Agent then informed me that she was already aware the address applied for was not available through their agency, but was showing me a unit they had available in the same building. This was a unit that I was not interested in and did apply for. When asked why she didn’t mention discrepancy in addresses previously, she said that she «figured it was just a mistake». She then informed me that the Glenwood Agency only shows/​accepts applications for a select group of listings advertised online. However, there is no mention of this on the webpage. I did not want the property I was shown and specifically put the property I intended to apply for on the application. I had no reason to believe this application wasn’t valid based upon the agency’s review of my application and the available website information. When asked for a refund of my application fee since I wasn’t shown/couldn’t rent the property I applied for, I was told by Ann-​Cabell she would only refund $ 25 of the $ 75 and if I didn’t like that option it was «too bad,» followed by her hanging up the phone. She said this was because they ran my credit report, knowingly, for a property I didn’t want or apply for. This was a mistake on their end, as communicated by the agent at the showing. They were aware that the property I applied for wasn’t available through their agency, but accepted the application, showed me a unit I wasn’t interested in, and ran the credit check anyways. It is their way of scamming you out of $ 75. Ann Cabell was unprofessional, rude, and demeaning. I wouldn’t recommend this agency to anybody. Be careful!

I cannot say enough great things about the Glenwood Agency, Ann Cabell Baum Anderson and Lisa Knox Rose! We recently moved from Washington, DC and had a bad experience with our first real estate agent in Raleigh. My husband called Cabell and we knew we were in the right hands. She is «on it»!!! If we wanted to see a house, Cabell was there — either at 7:30 am or 7 pm. When we got involved with a nasty foreclosure, Cabell and Lisa were patient when I was losing my cool. In the end, they helped us buy the perfect ITB house. They know Raleigh and they know their business. What an excellent team!

The Glenwood Agency has an amazing staff. Everyone I’ve worked with in their office has provided top notch customer service. Their experience in the realestate market shows with their knowledge of what buyers are looking for, what to list your property at and where to find the best investment. If you are looking for a realtor don’t look any farther. This is the place to go for realestate.