Cvs Pharmacy

This CVS is my go to for my pharmacy needs as its a minute from my home. The pharmacy staff are nice and I’ve never had to wait an alarming amount of time to get my prescriptions.

Oh cvs. U have saved me many trips to Walmart. Why aren’t you open later?
This location is slightly cramped. However they have great sales on make up and candy if you’re into that. Get a cvs card and receive coupons and cvs cash !

This pharmacy is the WORST. I have been going there for years and after about the 10^th time I am done with them. They are SO slow even in non peak times and they don’t care that you are there. There was 5 employees there tonight and only 1 approached me to help me with a question and even then she took her time to acknowledge that I was there. I was in touching distance and she didn’t care. It all starts with the pharmacist and they aren’t any better especially when he was told to come help. They never have meds on time and could use some customer service skills. They always have long lines and only 1 cashier. This is for drive-​up and inside. I will be going to another CVS!

This CVS has a drive through or walk-​in option for prescriptions and both provide prompt service. The reason I made a point to make a review is that every time I come to his location the pharmacy staff is very friendly and respectful. For that reason, if this location is convenient for you, I would recommend it!

This CVS seems really typical as far as CVS stores go so I’m going to focus my review on the Minute Clinic.
Minute Clinic is the best thing in the world. Have you ever sat in an Urgent Care for hours, because while you feel like death and you basically already KNOW it’s a cold/​the flu/​allergies/​strep throat or whatever, you desperately need the antibiotics or a note to excuse an absence from school or work? Then you need MINUTE CLINIC. This particular location closes for an hour from lunch, and not always the same hour either (sometimes it’s 11:30 — 12:30, sometimes 12:45 — 1:45, you get the idea) which is the only thing keeping it from getting 5 stars from me.
The wait, even if you just show up, is rarely more than an hour, and usually more like 15 minutes. One thing I particularly love is the electronic sign-​in, which means if you do sign in and see that there are 3 – 4 people in front of you, you can leave and just come back later rather than sitting there for an hour. When you’re truly ill, an hour home in bed is better than an hour in a hard plastic chair with other sick people hacking their germs onto you any day.
Maybe all Minute Clinics work this way but I just feel like the nurses at this location go out of their way to be helpful. They are always kind to my kids, and once even sent me home with a free thermometer when my son was running a fever (under strict instructions that if it got higher any higher that I was to take him to the ER). I love that you can get a prescription and then fill it right at the back of the store, much easier than going to the pediatrician’s and then having to make a separate stop.
Once I even forgot to ask for a doctor’s note during our visit and when I stopped in the next day to see if they could give one, she not only remembered and wrote the note no problem, but asked how he was doing etc. That’s A+ customer service to me!
The only star I’m taking off is because sometimes the store seems to have issues filing our health insurance. I realise Tricare (military insurance) isn’t the most common, and that not as many people in Raleigh carry it versus say, Fayetteville, but you would think filing for one company wouldn’t be any harder or easier than another. It makes me wonder if they mess up on other insurance policies also. It’s not difficult to get a bill straightened out with the company, but I do feel like the store should just file it properly in the first place, so one star off for that.