Colonial Grand at Brier Creek

Apartment layout and size are ideal, but for the fancy «Brier Creek» area, the maintenance standards are horrific. The ownership has changed twice in 2 years, and management seems able to do nothing about issues due to its corporate offices, MAA company, being located in TN.
If you want to live around a bunch of people who do not pick up their dogs’ waste, causing you to step in it at night because you can’t see with the limited outdoor lighting they provide, as the fresh or days old feces is trailing around the sidewalks and up your stairs throughout the breezeways, THIS is the place for you!
Recycling and trash deposits are unsafe and inaccessible to tenants without risking bodily damage.
Inside of your apartment, you are basically required to treat it as though you are the property owner. They do not do routine maintenance checks inside of the apartments. Rather, they wait for tenants to put in emergency work requests through their limited user portal.
If I wanted to constantly be changing lightbulbs, air filters, and moving large recycling bins around for the entire community, I would join the maintenance team!
Also, as far as security on the property, the management feel it is acceptable to say things like «we have Raleigh police who are ‘actually tenants’ here» as though it is some sort of added bonus for living here. Where is this officer when someone is vandalizing your vehicle? (Happens regularly around here.) There is no recourse unless you or someone else happens to film someone in the act of damaging your property, or leaving dog poop on the sidewalk. Management just send out blanket emails to all tenants, making threats of charging you if you are found out.
Also, there is a non-​negotiable $ 50 Time Warner Cable fee added to your rent every month. So, even if you have no television, you will still pay this fee and there is no way around it.
So, best of luck with this place if you so choose to move in… I’m on the way out!