Brothers Cleaners

Few items that came back are very stiff and doesn’t have the original texture. Some of the sweaters also lost their soft feel… One dress pants came back without a crease even though it was there when I left it.
Most importantly the store misplaced one item. They said they will look for it but are not too hopeful.
Very disappointing.

My fiancé recommended this business as it’s where he does all of his dry cleaning… neither him or I will ever do business there again! Talk about overharging they priced me at $ 150 to have a $ 100 dress cleaned. They were very rude, unprofessional, and condescending. Don’t go there if you expect to be treated like a quality customer… no negotiation or explanation. Another dry cleaner up the road Davie street, they did the dress for $ 25.90. Very disappointing experience. My fiancé ended up not bringing in his 12 dress shirts and 5 dress pants.

I have been a customer for over 3 years now and will not use any other cleaner. Friendly service and competitive pricing.

I discovered them after a friend steered me to them. They are the best dry cleaner in Raleigh. I have been using Brothers Cleaners for many years and trust their expertise. I highly recommend them.

Brothers is a company with old school, hand shake integrity and commitment and new world speedy service.

This place was recommended to me and what a disappointment it was! I had the absolute worst experience I could have had at a dry cleaner. The guy who collected my items was friendly when I dropped off my things, but the service took a dive from there. I brought in six items, a skirt, two pairs of black pants, a pair of champagne colored pants, and two blouses. They told me the items would be ready for pick up after 5pm the next day, which I was pleased with. I went back to retrieve my items and they couldn’t locate ANY of them. I saw my champagne pants hanging from a rack in the front with no name tag on them and new stains that they hadn’t been brought in with. They said they would redo the pants for free, which is obviously what I would’ve expected any half way decent business to do. However, they wouldn’t be ready for me to pick up until two days later and I was going out of town the next day. So, I stayed there for 30 minutes trying to locate my items and picking them out of bags with other people’s stuff in it. They still charged me for everything except the champagne pants that they stained. My total was a whopping $ 44 dollars– for terrible service, disorganization, and a lot of grief. To top it off the clothes that I did get back still had pills on them even though I specified that I’d like them removed and overall they did a sub par job. I called the day after I picked up my items and tried to reach a manager because I though i was treated unfairly. I left a message after speaking with the man that initially processed my order and no one ever bothered to call me back.
The kicker is that this morning I went to get dressed and put on my black pants from the dry cleaner… and they arent mine. So, they gave me someone else’s pants. I called this morning and the non nonchalant manager seemed unconcerned and she said «Ill see what the owner can do.»
Please do yourself a favor and avoid this terrible business. They don’t know what they’re doing and they are way too expensive to be worth the crap service they provide. After three weeks I’m still trying to sort this problem out. Hopefully, they will refund me but who knows with them.

I chose to Brothers because they had good reviews on YP and the Pleasant Valley location is close to home. I am so impressed with their service!
I went in before work to drop off our comforter that needed to be cleaned after our move from FL. The woman working at the counter was very nice. She answered all of my questions, welcomed me to Raleigh and then gave me an envelope of new customer info with coupons.
When it was time to pick it up I went through the drive through and the young man working there placed it in the backseat of my car. Super easy and fast! I was able to get $ 5 off the cleaning with one of the new customer coupons.
The comforter was perfectly cleaned, pressed, and bagged. It is even more fluffy then when we bought it! Brothers will definitely be our go-​to cleaner from now on!

Absolutely terrible. Had a rug to be cleaned there. After a week they had no idea where it was. Promised a call back — none provided. After two more weeks my wife had to go there in person for them to finally start looking for it. Took two more days for it to appear. They did give us the cleaning half off for the delay.
At the same time I picked up some dry cleaning that we had left there as well — found someone else’s shirt in the middle of my shirts — so now I have to go back to return that shirt (at least I would expect that if someone else found my shirt.). For the money (there are actually signs in the store explaining why they are more expensive and therefore better…) it’s not worth going there.

These cleaners can really get the job done and done well. Their staff is always friendly and very helpful. I take stuff here probably on a monthly basis and they’ve never disappointed. Their dry cleaning is great and their alterations are always very thorough and well-​done.
The colors bled on a favorite blue and white shirt once. I took it there shortly after taking it out of the wash and they were able to get it back to good and new.
I recently had a tear in a beautiful silk and chiffon dress. They fixed the tear and I can’t even find where the tear was now!
I give it 4 out of 5 stars because it’s a little pricey. Slacks and blouses are $ 6.00. Dresses range from $ 10 — 12 to be cleaned. They do a good job though which makes me hesitant to try the other cheaper cleaner a half mile away.
They’re incredibly professional. Keep on with the beautiful cleaning Brothers Cleaners!