Avance Primary Care

I, along with several of my family members, have been to several different of their locations, and we have all recieved excellent care. Personally, I have gone in for various respiratory issues, and I have always been seen in a timely manner, as well as being informed of costs up front. I have used the online scheduling tool, and I have called to make an appoinment. Both work great. I would definately recommend Avance Care.

Dr. Alexander took time to go over symptoms, worked out treatment plan, and I was in and out in a reasonable amount of time. All costs were explained before hand. Front desk staff was pleasant to work with. Overall a great visit and will continue to see Dr. Alexander as needed.

I’ve been going to Avance Care for at least 8 years and cannot recommend them highly enough. Open 7 days a week and not at urgent care prices, very attentive and caring staff from front desk to nurses to doctors.
They keep some slots open for walk ins, which has been extremely helpful with unexpected injuries and sicknesses.
Dr. Thomas Thompson has been my physician for at least 3 years. He’s extremely professional and caring, always ready to answer the silliest of questions and to ensure my wellbeing.
Their waiting time can be a bit long though, I’ve never spent less than 20 minutes in the lounge. Other than that, the best practice.

I was there to see Dr. O’Dell as a new patient. My past medical history is long and complicated, but she was very pleasant, attentive and took her time listening to me. She was thorough during her examination. I had blood work done and the nurse was very pleasant as well. Over all my experience was quite satisfied. My only concern is that I was given 3 Rx’s during my visit Wed. Of this week and my pharmacy has questions in order to fulfill them and Dr. O’Dell ’ s office has not responded. I hope that’s taken care of soon. Besides that I’m happy with the Dr’s and staff.

Dr. Alexander is attentive, focused, and results oriented. He leads you towards healthy goals and really wants to help you with your root problem instead of just minimizing the symptom (s). The office and medical support staff are friendly, accomodating, and really want to help achiteve your visit. goals. Their online services are a nice add verses other general practitioners.

I feel that the patient service leaves a lot of room for improvement at this location. I made an appointment for my annual as a new patient and I was advised that I need to make two appointments, one for blood work and the other for the actual annual. This is a big inconvenience due to I work a 40+ week and taking time off of work can be a headache. When I came into the office and attempted to check in for the bloodwork portion I noticed that I did not have my insurance card. I advised the desk attendant and was advised that I couldn’t be seen. Now please be advised that I was only having blood drawn and the annual was the next visit. It seems crazy that options are not given when the provider can call the insurance provider line, speak with a rep, have a VOC faxed over and can verify coverage online. This location was not very helpful and they really should consider providing more care to their patients instead of focusing on just the $$$. I will give one star for extended hours.

Dr. Nasir …horrible, talks too fast makes smart comments and inappropriate doctor patient comments. I hope I never see her again. The best thing at this location is Dr. Alexander, so amazing smart, and always Looks at every angle before making his diagnosis. The front desk is rude never greets upon entering and have messed up faxing prescriptions numerous times, they are all on different pages. If you go… ONLY see DR. Alexander, if you can’t get in with him Stay clear of this facility

So I am here weekly for immunotherapy (allergy shots) and the front desk staff is always prompt and courteous to get you in and out quickly… All of the doctors, nurses and other administrative staff that we’ve dealt with have always been professional.
This place is about 2 – 3 years old, so everything inside is pretty much as good as new. Very clean and well maintained overall. Open 7 days a week… Not sure what else there is left to be desired…? Hmm. Not much!
Five stars for sure.

I really hate going to the doctor. In fact, it is my second least favorite place, only to the dentist. That being said, I am more likely to actually come to this doctor since I like them.
I’ve been seen here for minor injuries from a pulled muscle to the common cold. I’ve sought out nutrition advice and had basic health screenings. I’ve never had to wait more than a few moments past my appointment time and the doctors are always prompt and professional. My favorite is a PA named Allison Gapinski.
I appreciate the fact that most of their paperwork is online and there are not a ton of paper forms to fill out. They have computers hooked up specifically for doing paperwork.
Some nice touches they have are snacks including granola bars, a children’s play corner, TV, and bathroom amenities.
The only reason for 4 stars is that since it is a family doctor, I feel like I am exposed to more germs from the little kids who also frequent here but I don’t know that for certain. I am basing this off of coming in for a routine check up and ending up with a cold a week later but who’s to say.

Being an archetypal macho guy who sees the doctor only when exceptionally necessary, well this was one of those times. A bothersome long term condition finally compelled me to go although I had no primary care physician; I literally choose Avance because they are in my insurance network and close to my home. Otherwise I could only hope for the best. Well in short I thought the staff was pretty awesome and attentive. Dr. Alexander was genuinely concerned and I had his full attention, he took his time to sort out my problem and applied the correct measures. There was no excessive wait, one of the front desk staff cracked a joke about men not paying attention to her when I asked a question about signing in, which I found actually pretty funny. Overall I have a pretty good feeling about this practice and think it will work out for me. Already feeling better.

Dr. Nasir and her staff is the best. She has been my doctor for 2 years and always can fit me into her schedule at last minute. She truly cares and is very intelligent and professional. So fortunate to have her and the rest of the staff at avance as my pcp!

I’ve already recommended this doctor’s office to my friends, so I figured I should finally write a Unilocal review.
I now call Avance Primary Care on Strickland Rd my primary physician’s office. I highly recommend Dr. Alexander; he is patient, friendly, empathetic, and respectful. During each scheduled visit, he attentively listens to my concerns which makes me feel comfortable, especially when discussing mental and behavioral health issues; these topics can be really difficult to openly discuss with someone without feeling a strong sense of judgement or a dismissal of my concerns.
In addition to excellent physicians, Avance Primary Care is convenient, affordable, and efficient. Their patient portal is a godsend! When it is convenient for me, I can request appointments and prescription refills, review my test results, manage and edit my account (personal history, forms, etc), review my billing statements, and send/​receive secured messages to/​from Avance Care. If I have other questions, I can live chat online (via their website) rather than call or visit.
Don’t expect hidden fees or charges on a later bill, either! In the lobby and online, a fee schedule for all services is provided BEFORE you see your doctor. And, I no longer have to visit several doctors for all of my health needs, which saves time and money. I see Dr. Alexander for annual check-​ups and preventative care, mental/​behavioral health, and woman’s health (such as birth control, pap smears, and STD testing).
I am always pleased with my experience at Avance Primary Care on Strickland Rd. Even when a late fee was mistakenly placed on a recent bill (due to my insurance’s negligence), Avance Primary Care was friendly and immediately refunded the late fee amount… NO HASSLES.
I hear good things about their Mooresville location, too!

Great doctors office. I called at 8am and was able to get a 945 appointment. Staff was very friendly and the doctor took the time to really listen to me and give me the correct diagnosis. Also, cheaper co pay than a traditional urgent care. Will definitely return in the future.

The great hours and friendly staff will have me frequenting this location again. I went in after work a few weeks ago for some lung pain. I made my appointment on their website with ease, then continued to fill out my paperwork on their site. It was great to have those already completed for my visit. The office was nice, clean and comfortable. I saw Dr. Alexander and he patiently listened to my concerns, and diagnosed my issue. I was very pleased with my experience, and will continue to be a patient here in the future.