Autobahn Automotive

We discovered Autobahn a few months ago for my Jetta TDI with 175,000 mi. Robert has provided the most personal and attentive service I’ve ever received for a car. His communication, honesty and follow up have all been fantastic. My car is running better than it has in a long time. Do not make my mistake and spend too much time and money getting poor dealership service; Autobahn is the best in Raleigh by far.

Autobahn completed a pre-​purchase inspection on a 540i for me in Sep 2014. Reasonable rates, experts with BMW’s and very professional communication. Money well spent. Highly recommended!!!

Autobahn is the best garage I have ever dealt with, ever. I have had a lot of trouble with my 2004 VW Passat TDI from previous owners and dealers, and Robert and his team at Autobahn were extremely helpful in getting all of the bugs fixed. They were persistent in finding the root of the problem, and never replaced a part that did not need replacing. I would recommend them to everyone.

I absolutely cannot imagine a better mechanic that the incredible folks at Autobahn. We’ve been taking my reliable old ’96 VW Jetta there for nearly 10 years and have received nothing but stellar service. Robert is brilliant — he is accurate, informative and helpful. I swear the man knows everything there is know about foreign (and domestic) vehicles. We once tried to explain to his lovely wife Erin some strange noises in the car and she said «don’t worry, he hears everything.» And he does. I trust his recommendations completely and he has never steered us wrong.
Robert and Erin are truly customer focused and will bend over backwards to take care of us. They have a loaner vehicle that can be reserved for long repairs… they will even drive me around the corner to work without hesitation if I need to leave my car for a few hours. Most recently, we’ve been considering a new car and Robert offered to handle the sales calls for the Jetta from our CraigsList posting.
I recommend Autobahn without hesitation. Awesome service. Sound advice. A five-​star operation!

Found out about Autobahn Automotive from other Unilocalers. We were visiting from out-​of-​state and Robert accommodated us with an unscheduled oil change after resolving an engine oil sensor issue for us. Also appreciated the free car wash.
Highly recommend them for their great customer service !

Oh my. I REALLY wish I’d known about Autobahn Automotive from the time I arrived in Raleigh two years ago! And now I’ve moved on to Phoenix and couldn’t bring them with me!
Robert and Erin are fantastic. Tired of dealing with the VW dealership’s «glass half empty» and «can’t get you in for a week» mentality, I decided to try AA. I popped over unannounced one day after hearing a squealing/​hissing sound in my VW’s engine compartment. They checked it out for free (on the spot, and at the end of the day!) and gave me an estimate. They offered an appointment for the next day (hello, VW dealership?!! This is what customer service looks like!). Due to my schedule I couldn’t make it that day, but was able to come first thing the following day. The work was completed in excellent time, as promised, and at the price quoted. And they even gave her a bath!
Fellow V-​Dub owners in Raleigh, trust me on this: take your German machine to Robert at Autobahn Automotive. They are everything you wish the VW dealership was.
And now to find a place like this in Arizona!

I went at the recommendation of fellow Unilocalers and friends. The car needed a new distributor and spark plugs. I price shopped around town and felt I was getting gouged. Autobahn gave me a great price, so I got the car in ASAP! I met the owners and they were very nice, knowledgable, and took good care of my car. When Robert said the car would be done in at 11:00am, he MEANT it. I kid you not, at the stroke of precisely 11:00am, Erin was putting my keys back in my hand! I was very pleased with the work done and will continue to use Autobahn!

I’ve gone to this mechanic for years. And Robert and Erin Drake (the owners) have always been kind, straight forward, and fair with me.
If you have a foreign car, such as a BMW, Audi, VW, or others, give Autobahn a call. I cannot really go into much more other than that they have taken care of my car before I moved away from Raleigh in 2007, and I went straight back to them as soon as I returned last year.