Creech Import Repair

After a routine oil change at Precision Auto Tune, I was served with… an estimate of $ 1,500 of «must dos» on a 2012 Dodge with only 40k miles. Didn’t seem right to me, so I brought my car to Creech Import. For those of you who don’t know, they are a TECHNET shop which means they adhere to high auto repair standards and have access to the largest automotive aftermarket company in America. The shop is a bit tucked away behind a warehouse, but it’s there and offers quality repair and maintenance service. The lobby is like home and immediately you feel the warmth of the people and environment. After inspecting my car, the technician told me there is nothing wrong with the car… he recommended at some point I should do an emissions cleaning, but it didn’t have to be now. I was so relived and pissed (at Precision) at the same time. I went ahead and had the cleaning done since my car was there. I even got a 10% discount for first time service. This sweet and honest independent shop is where you should absolutely take your car… like for a lifetime. Thanks Creech!

I want to say thank you for running a estimate on a car window motor for me. Steve called me back after an hour and gave a honest estimate. He was very courteous while on the phone. Thank you sir, I will remember how well you handled yourself. Which is a reflection of how you handle your business.

I’ve been using Creech for maintenance and repairs on my Mazda (and a Honda before that) for six or seven years. Honest, reasonable, and seemingly competent. I fully recommend these guys for all work on your Japanese car.

I highly recommend Creech Auto Repair. I needed AC work done on my vehicle. They did an estimate for me around Labor Day of last year. They told me that since it would be turning cooler to wait till the spring and that they would honor the price. I came back six months later to have it repaired. The repair actually ended up being less than the estimate! They could’ve insisted I do the repair right away to get my money. They could’ve charged me the entire price of the estimate. They didn’t. With two young kids I’m on a tight budget so if I can save a little money that really makes me happy. They were honest and that goes a long way with me. I will come back to Creech for future repairs on both my vehicles.

We take our Honda and Subaru to Creech for maintenance and repairs. Great service, reasonable prices!

I’m from North Raleigh. Creech is worth the drive. Professional, honest and friendly. So often car repair places make you wonder if you are getting ripped off. Creech is not that kind of place. Honest people, good work and honest prices. I highly recommend.

we’ve taken our cars there and they are always helpful, courteous and open with you in discussing the repairs and pricing.
excellent shop if you need a mechanic that you can trust in the raleigh area.

I’ve been going to Creech for years, trust them completely. I can sniff out a salesperson a mile away and these guys are mechanics and engineers, they’re not salespeople. They would rather service 6 cars for you over 15 years rather than try to sell you a little something you don’t need. I recommend them to all my friends. And they support my local neighborhood newsletter too.

We’ve been taking our cars here for years. They are honest, professional, and very customer service oriented. We drive all the way from Fuquay Varina because we trust them. It’s that simple!

We have all older imports (two Acuras, a Honda and a Toyota) and take all our vehicles there. We also have two teenagers who always seem to have something wrong and somehow don’t know how it happened. They are really good about diagnosing the problem quickly and calling us with the quote so that we can approve the work ahead of time before they do it. They also stand behind their work. They fixed something on one of our cars and the problem came back a few days later and I drove it right back to the shop. They realized it was a bad part and they took it right in ahead of everything else, fixed it and apologized even though the part being bad wasn’t their fault. I just wanted it fixed and they did. My husband and I are always really happy with their work and feel like we can trust them and sometimes you don’t feel that way with mechanics.

I own a 1997 Honda CRV, and Creech has been my go to mechanics since moving to the Triangle 3+ years ago. They do great work, are clear about what needs to be done and what can wait to be done. Incredibly honest and trustworthy, I’m glad that I found them through reviews. You definitely want Creech to take care of your car!

Now with me being a previous mechanic at a dealership, this place is nice and they are informative. They are not pushy with service nor have up sale service like the deal. Example, come in for brake job and leave with new rotors and brake system flush. A nice added feature is that they have an entertainment room with 50″ tv and lazy boy, sofa then a guest office with computer and business room as well with wifi. Cost half the dealership. I went for transmission flush and it was $ 160 less then the dealership. I found my car care people!

I’ve been doing business w/​these guys for several years now. It helps that they are located near my workplace (actually within walking distance in good weather) and even if I am not in the mood to drop the vehicle off and walk to work, they always are happy to give me a ride to the office.
A lot of what drives satisfaction w/​vehicle repair is customer service. The guys at Creech really have that part down. They are very personable, and you get the feeling that they really want to make sure you are happy when you walk out of there. I’ve always felt that their work was technically competent and thorough as well, and they don’t recommend or suggest work that you really don’t need to have done (like a lot of other shops may do).
I can’t really comment on whether they are cheaper or more expensive than other shops, but based on my limited experience their pricing is reasonable. To me, finding a shop that treats the customer well and does good work trumps pricing in any event but I have never felt that their pricing was out of line in any way (but we can all probably agree that auto maintenance is just really expensive these days it seems!).
I’d suggest giving them a try. Their wait area is very comfortably furnished, they have wifi available, plus free coffee and snacks. Be sure you look them up on mapping software if you are doing by because the location is a bit out of the way and can be tricky to find if it’s your first visit.

I had some work done on my Acura here recently. Very pleased with the job they did. Prices are very reasonable! I will definitely use this shop again for any other repairs I may need! :)

I’m new to Raleigh, and they offer many «first time customer» discounts. Their prices are reasonable, and from what I can tell, they treat women wonderfully :) They work on my Honda Element, but they also work on domestics, though their name suggests otherwise. I’m a fan of this place! Good job, Creech Import!