1604 Salon & Spa

Got my hair done by one of the owners, tia. Disastrous color which she tried to convince of it being a shade its not. Ugh. Never again. Had to pay $ 120, ridiculous price for a hellish color.

I love 1604 salon and Spa and get the best men’s haircuts from Terri aka Tia. Convenient parking in the back of the salon. Nice layout and selection of products. Highly recommended.

I recently had my hair cut and styled by Danielle. I can’t say enough good things about her! As a curly haired girl, I was nervous about going short (for fear Of the dreaded triangle head) but Danielle delivered. She listened to everything I mentioned, and my new style looks amazing both — straight and curly!

I’ve been having my eyebrows groomed (shaped, waxed, plucked) by Laura for the past few months and couldn’t be happier. She doesn’t believe in creating ultra-​skinny brows and goes for a more natural look. Since I’ve been seeing her, my brows look well-​managed but not drawn on.

My mum and I used to go here. But the last two times, we have been so disappointed. After the first disappointment, we went back expressing in a nice way what we did not like and I was told that was the color I had chosen (although I always use the same colors for highlights and then had red streaks?) And the girl proceeded doing exactly what my mum did not want, despite telling her.
Most of the staff is nice, but don’t ask for One whose name begins with a T! Not so nice! Don’t plan on going back.

I’ve been here like 6 times and my hairdresser has no idea who I am. To a point that I sat in the waiting area for 45 minutes because she «didn’t realize I was there». Same day they said that my eyebrow appointment was never booked as requested and they couldn’t fit me in. Two thumbs down for 1604 salon. Looking for another place as we speak.

I got the opposite of what I asked for coming into this salon. I asked for my roots to be matched and got a nice dye job, but about 5 to 7 shades darker than my natural hair color. My natural color is sandy brown/​dirty blond and I walked out of the salon with dark brown hair. Pros and cons:
Pros
— they were able to get me an appointment the same day, which was convenient.
Cons
— my hair was colored an unflattering dark brown
— the communication sucked. Not just with the colorist but with the manger/​owner that I spoke with over the phone afterward. She kept interrupting me instead of hearing me out. Also I heard her talking under her breathe, like Some teenage girl. There was no reasoning with her. Soo rude and not the way to treat anyone who brings business to you.
Well at least I know where I won’t be going again.

I love going here for my blowouts, I usually see Julie and she does such a great job, I’m always pleased with my results! She always listens to what I have to say and executes it as I had envisioned. Pricing is great and availability for appointments is as well. The staff is awesome, I can’t say enough good things about my experiences here.

Previous to my wedding day I have always been a happy customer of 1604 Salon for 7 years. I have always seen Danielle and have been extremely happy with what she has done with my hair!
So naturally I booked hair and makeup there for my wedding for myself and 8 other people. I was originally quoted one price for hair and makeup for the bridal party when I made this appointment 6 months ago. A few weeks before the wedding I called to confirm the appointments and just happened to ask the prices again. Good thing I did because they had increased significantly. Had I not asked, no one would have informed me of the increase until we all got there on the wedding day. I asked several times if the original prices could be honored that were quoted when we booked the appointments or if since it was a large party could they offer any type of alternative discount. Being in the customer service industry myself I did not see this as an outlandish request, however the poor management at 1604 would not budge on their increased prices. Several of the girls canceled their appointments due to the increased cost and took their business elsewhere.
As for the girls that kept their appointments and myself, we all loved the way our hair and makeup came out for the wedding but the way we were treated that day is unacceptable. The makeup artist told one bridesmaid she should look into getting Botox! This is so inappropriate to say to a total stranger, let alone a paying customer. When it came time to pay for the makeup application they were quoted yet another higher price! The owner was there and would not do anything to remediate the situation. The owner was more concerned about getting all of our pictures (without asking our permission) to upload on their website than the way her paying customer were treated.
The quality of work that was done was excellent but the lack of customer service and professionalism is the reason I will not be returning to 1604 Salon.

First of all, I really did like the way my hair and make up came out. I went as a bridesmaid for a bridal party. The bride was happy with her hair and makeup and everyone was satisfied with the quality of the service. My review is for the very very poor way I was treated and for the complete level of unprofessional ism by the two Owners. The bride was quoted a price for hair and makeup when she originally booked the appointment about 6 months ago. The bride then found out that the salon raised their prices, now– good business practice would say that you would honor the price that she was originally given, but they wouldn’t budge– at all. There was no reasoning with them. The bride wanted to go somewhere else because of the owner’s rudeness and very poor customer service, but she already paid for her trial and was locked in.
So we went in that day having experienced that– then when we went to pay for the makeup, the price was even higher!!! I didn’t get lashes and my makeup probably took about 20 minutes total, it was only $ 10 less than the MOH’s makeup that took a full hour. So, I just asked about the price increase, the receptionist brought over both owners and they created a huge unnecessary scene. They wanted to talk to the bride about this (the very last thing she needed on her wedding day), so I literally handed them my card and said it wasn’t worth it to involve the bride over the price difference, just to please swipe my card, but no, they kept going with it, and then the owner went back and told the brides’ mother what was going on– again, all i asked about was why the price was higher than even the second quote the bride got, that was it. The owner’s literally almost ruined the brides day by wanting to involve her. The whole thing was uncomfortable and I wanted to get out of there!
A note to the Owners– if you kept the price that you originally quoted the bride, you probably would have gotten returning customers. But, because you nickle and dimed us out of a price difference of $ 150 total– that was really all it was of, but it was the principle of it– you have lost many many customers and referrals. I am getting married next year, as well as many of my friends– that is thousands of dollars gone. Also– they were taking our pictures for their website almost obnoxiously without asking. Just a very uncomfortable situation that could have ruined the brides day. Noone will be back.

I’ve been getting my haircut with Michelle for a few years now and every single time I leave so, so happy. The stylists here are very knowledgeable and experienced. I have very short thick hair and it has been every color in the book. Michelle is more than honest when answering my questions and has never steered me wrong. I love how she cuts my hair and I love the spa feeling at 1604– not to mention much more reasonable than the typical ‘Newbury Street Salon’ which is full of inexperienced newbies just out of beauty school. The prices are great, the salon carries top of the line products are the service is terrific.

I have to update based on the fact that it has been almost three weeks and I never received my $ 15.00 refund or a call explaining why I wouldn’t be receiving it.

My haircut came out looking disastrous. I came here as a last minute decision because the next day I was going on vacation to California.
First, I’ll name the pros then the many cons.
Pros
— I called last minute and they squeezed me in
— Service was friendly
Cons
— The hairdresser cut my hair suspiciously too quick
— I requested a simple trim (I have long layers). She gave me short, uneven, BLUNT and choppy layers. My hair was completely uneven and shorter than what I had asked for. It did not blend at all. The layers fell like a flight of stairs
— All of my friends noticed how horribly uneven my hair was
Lesson learned: stick to the salon you trust no matter how last minute the decision is. I was on vacation with a bad haircut. Due to the bad quality of my haircut, I had to wait a month for it to grow out a bit to get it fixed elsewhere.

LOVE IT!
Very classy and fun experience. Ditch the Allure spa and go here. These are professionals. I went for a Pure Indulgence package and I highly recommend it. Everyone that works there is really nice. The massage with Eddie fixed up my back and did an excellent job with my facial and make up application as well. Everyone was WOWed with my transformation! Excellent haircut, hair washing and coloring. If you feel you need a makeover and don’t know what to do, this is the place to go. They know their stuff. I have traveled all over the world and have been to spas everywhere. For a botique spa, these guys have it just right. Probably the best in Quincy. I hope they liked me, because I am going to be a regular customer!
There was another girl there getting her wedding makeup done and they did a smashing job!
Can I give them 10 stars?!

Have been getting my hair cut & styled by Effie for at least 6 years and have been nothing but satisfied.
Hillary for waxing and again very satisfied.
Salon sometimes can be a bit «cool» temperature wise, so dress in layers.

Walking in the door for the first and second time, I felt that I was being snubbed. I had called and made appointments both times. They gave me Effie the first time.
I told her I wanted a small trim to keep it clean, that I didn’t want too much length taken off. Effie seemed irritated by this. She did a good job, nothing spectacular. But her attitude and unfriendliness wasn’t fun.
I still decided to see her again since she followed direction. The next time I went in, I told her I was a little bored and wanted to change it up a bit. She remembered me and rudely told me «You can’t change it up if you want to keep the length.» I didn’t say anything about the length. I simple said, I was bored and wanted a change. She could have either a) Let me finish explaining what I wanted or b) If she felt the need to interrupt me, ask me if I was considering taking some length off. But I guess politeness doesn’t go very far with her.
The salon was clean looking; Nothing to die for, but good. They ask to take your coat when you first arrive and hang it in the back; however it’s freezing in the waiting area in the middle of winter since it’s next to the window. (You are sitting in the store front)
I stopped going here after my second visit and haven’t looked back!

A co-​worker of mine gets her haircut here and I was in need of a trim so I thought I would check it out. As I have been in the process of growing my hair out, I haven’t had a regular stylist for quite some time.
I dropped by around 1:30 on a Saturday asking if they had any room for a walk-​in and was happy to hear they could take me at 2pm. The receptionist as well as another woman in the front (maybe the owner?) were extremely friendly. Good magazine selection in the waiting area and a K-​cup machine, which is always a plus.
The girl who shampooed my hair did a great job — the scalp massage she gave was probably one of the best ones I have had, as good as one you’d get at a more expensive salon on Newbury.
My stylist was Elaine. She was easy to consult with and understood my hair problems and had great suggestions (I have long, extremely fine hair that tangles just by looking at it). The cut she did was fantastic and she gave me some great styling and product tips, but wasn’t overly pushy about trying to get me to buy them. She gave me a referral coupon for 15% off my next service if I refer a friend.
Overall a good experience — very clean salon (the shampoo girl was sweeping and wiping off counters non-​stop) and very friendly, knowledgeable staff. Will definitely be going back.

I have been to many salons and spas in and around Quincy, but 1604 Salon has definitely won me over! A very close friend of mine recommended I give Hilary, the aesthetican, a try and boy was I glad I did! She is beyond amazing! My first appointment with her was to tackle my eyebrows. They were a mess! The shape was all wrong (wrong doing from a previous salon) and she has somehow revived them. They now hold a beautiful shape! We are still trying to regrow my left eyebrow and with her little tips and tricks, I see progress already! I now see Hilary for just about every other wax as well and they are all painless!
My hairstylist, before I became a regular at 1604, loved my hair cut short and would not listen to me when I wanted to have it grown out. After great success with Hilary, and from reading previous Unilocal reviews, I decided to make an appointment with Effie. She is beyond fabulous! I love that when I sit in the chair — every time — she asks how I want to envision my hair, and she actually listens! Although she isn’t afraid to tell me if certain styles/​colors would look best etc. With regard to my hair Effie has done everything from layering, cutting bangs, dying hair all one color, to highlights etc. There is nothing she can’t do. Simply put, Amazing! The free bang trim in between cuts is nice too.
With my experience, I have found the staff to be friendly, upbeat and it’s great when they can easily accommodate you between schedules!

Tried this place out pretty much based on the Unilocal reviews and the seemingly fair prices on the website. My experience was great!
Loved the way the place looked inside… simple yet relaxing and though casual, it maintained that upscale vibe.
Loved the cut, color and the product lines they carry. I’d highly recommend & will be going back again.

I don’t know how the word has not spread further about 1604 Salon. But when I share my praise for the salon, people do seem to recognize, «It’s near Fuji Restaurant.» Yup. That’s the one. So how come you’ve not tried it yet?
I’ve never been to a salon where the atmosphere was pure zen and yet the staff was so upbeat! The aesthetic here is Newbury St., but the aura here is all down-​home Quincy goodness. Maybe they were pulling out all the stops for Spa Week, but I cannot wait to return here during «regular season» for a cut and maybe a waxing to see if I was getting the real deal…
For the spa week special, I got a shampoo, cut, and make-​up application for fifty moneys. Priscilla was the petite and sprightly hairdresser who took the time to understand my hair and its mojo, as well as how I wanted to look when I walked out the door. She did a fantastic job and her work was quick but polished.
I then got a new face by Hillary. Heaven is surely missing an angel with a make-​up brush. I am usually allergic to people coming anywhere close to my eye area, especially with small instruments, but she put me completely at ease, made the make-​up lesson as educational as it was accessible, and I think the make-​up she chose for me was absolutely slammin’.
The waiting area with Keureg teas and coffees as well as a good selection of updated periodicals (e.g. none of the magazine covers were asking whether or not Kate and Jon were going to stay together for the sake of the children) were the icing on the cake for me. I just wish spa week came more than once a year.