Pupstarz Mobile Grooming

The best groomers I’ve ever used. The ladies are extremely professional, always on time and impeccable communicators. Best of all, their van is spotless! I wonder where all the hair goes.
Every time my cats get groomed by the ladies, they seriously don’t shed for a whole month. It’s seriously magic! Sadly, I moved to the west coast so I can’t use them anymore. But gotta give them credit for their amazing service!
Xx
Tank and Daffy

We have used Pupstarz for over a year. After my dog was cut in several places from Groomingdales and Bark Place, a friend gave a card for Pupstarz. Crystal, the owner, loves dogs and accommodates her mobile dog grooming spa to your dog’s needs. Our dog loves Pupstarz, and so do we. The prices are also quite reasonable.

I have a year old adopted pup who needs frequent grooming as his hair grows fast. I tried the chic salon near me (they charge a fortune). And I tried Petco (cheaper and decent). They both kept my dog 4 hours. My neighbor told me about «mobile grooming» and when I happened by Pupstarz’ van on the street an ecstatic customer was picking up her pooch from sisters Gabriella and Kristal. «They’re the BEST!» she gushed. Well, I finally tried the gals today and they ARE the best. They did exactly what I wanted in under an hour. Their price was midway between the most and the least I’d previously spent, and they were worth every penny. They come to you, they do a thoroughly professional job, they’re nice as can be, they are well priced and they don’t drag it out for hours. It doesn’t get any better than this in New York City. Thank you, PUPSTARZ!

They did it again! Nails clipped and filed, teeth brushed, ears cleaned, cut and shave, bathed and anal glands expressed! I love how they groomed my Leo Bear! Always on time and awesome job as always!

A waste of time and they take NO responsibility.
I have an older dog of 15 years. He cannot stand for long so asked if I could bathe and blow dry his hair the night before and they just cut his hair. For their regular price of $ 95, they agreed.
We spoke 45 minutes before arriving, and confirmed all was good. At 9 AM I waited at the front of my building. By 9:15 I returned to my apt (my cell phone was out of commission) and heard their message that they were in traffic and would be late. I returned to the front of my building until 9:30 AM. I borrowed someone’s phone to call them. They said they had left. They had called several times and I wasn’t there. I explained my cell phone was out of commission. They insisted that I KNEW I was to wait for their phone call telling me they had arrived and where exactly they «parked». I said I never was told that.
Then I said, OK, clearly a misunderstanding, let’s reschedule. They insisted that I should pay half of the prior appointment since I lost them money!
They are unwilling to take any responsibility for what they didn’t communicate. Nor acknowledge that I WAS waiting for them outside my home. AND no responsibility for wasting my time.