We wanted to replace the Queen bed in our guest room with a twin extra long to save some space. After my wife did some research, we headed to R&S to go shopping. I was expecting to spend hours testing out mattresses before we’d find«the one». I am thrilled to say that I was wrong! We walked into the store, and were warmly greeted and provided with a little background on the family owned and operated business. Our sales rep asked what we were looking for, as well as frequency of use(since it’s for the guest room) and firmness desired. He directed us toward three mattress sets with varying firmness and construction materials. My wife and I both liked one right off the bat. After… oh… about 3 – 5 minutes of mattress testing… we knew that it was the right one for us. The price was in line with our expectations and the delivery fee was also reasonable. The entire transaction was easy and painless, and our sales rep was VERY helpful and considerate of our needs. I was thrilled that he «thinned the field» for us right from the start to make our shopping experience much less time consuming and confusing than I had expected. The bed was delivered on time, and we love it! I highly recommend R&S. It’s a great family run company that seems to cherish each and every customer. They even sent us a Thank You card a week or so after our purchase! Who does that any more? Awesome experience overall!
Brenda P.
Classificação do local: 5 Chandler, AZ
I am five minutes out of this store and bursting at the seams to write this review. After a couple of weeks of frustration, bouncing from store to store, hubby and I were finally able to choose an awesome bed that we could afford. Tony was wonderful. He let us try everything, he was knowledgeable and patient. We walked away feeling as though we were truly taken care of! Thank you so much Tony!!!
Kevin M.
Classificação do local: 5 Chandler, AZ
No hassle. Great prices, great customer service. Tony was up front and honest. You won’t be able to get a better deal any where else. I highly recommend!
Roshani D.
Classificação do local: 5 Gilbert, AZ
My husband and I were looking to upgrade our mattress from a full to a king. We went to two other mattress stores before going to R&S Mattress. Tony was great. He helped us find the perfect mattress and gave us the best deal compared to the other two stores we went to. We got a full latex king bed and we love it. Sleeps like a dream.
Andee D.
Classificação do local: 5 Queen Creek, AZ
Great service and great prices. I bought two beds in the last week here and I will send other people to buy here also! Great customer service!
Mabel E.
Classificação do local: 5 San Tan Valley, AZ
Love the service and easy to purchase tony was very personable and easy to talk. Highly recommend this place for the best mattress deals in the valley
Nicole H.
Classificação do local: 5 Queen Creek, AZ
I recenetly bought a bed frame for my queen size bed. The manager was extremely helpful and I was in and out. He also had a very good system on getting a large frame box inside my car. If you are looking for simple and are on a budget I suggest coming here.
Michael S.
Classificação do local: 4 San Tan Valley, AZ
My son wanted a new bed for his birthday. .. and R&S justhappened to be the closest to our house. The sales person was helpful and knowledgeable when it cam to matresses. .. and the prices we comparable to other places we had heard ads for. My problem is that the place is like one big store room. .. matresses crowded everywhere. And when we wanted to look at one that was not set up. .. they just flopped it one the floor for him to try. All in all an overall godd experience. .. but to get that fifth star. .. they will need to do some remodeling.
Sunny B.
Classificação do local: 5 Queen Creek, AZ
Being that I work in the sales industry, I am more than skeptical when it comes to dealing with salespeople. I do my research, I refuse to buy on my first visit, and I question everything that’s put before me. I also hate, hate, HATE pushy or arrogant salespeople. Enter Tony. By the looks of him you’d think he owns an authentic Italian restaurant. He is, bar none, the nicest man I’ve ever met in sales. From the moment we walked in he was all ears, and he knew his mattresses well. The selection was pretty good for a liquidation center, and all of the mattresses are new, never been owned or slept on. Within a couple of days, after I did my research, Tony gave us a great deal on a Sealy Posturepedic Cal King, and had it delivered and set up pronto. Side note: sold my 7 year old queen bed on craigslist in under ten minutes for $ 120. Yay craigslist! If you’re unaware, R & S Mattress gives you a two week grace period, where if you don’t like your bed, they’ll swap it for a new one, no questions asked. My spouse had found the bed to be too soft, and I was also feeling a little achy, so we went in today and picked a new mattress, which will be delivered soon. Tony has been the only guy we’ve dealt with, since it’s kind of a one man show. But it’s perfect. He’s the boss man, and he is always looking for a way to help out and make you happy. We are very happy we found Tony, and are looking forward to a slightly firmer mattress(called the Hannah, be sure to try it!). If you’re in Queen Creek, San Tan Valley, or even East Gilbert, this is the best place to shop for a new bed. I’ll send my enemies to Mattress Firm, but if I hear anyone else is looking for a mattress, Tony, I’m sending them your way. Keep up the great work. We appreciate your kindness, friendly demeanor, and willingness to put the customer above all else.