Allure Skin and Laser

Summer 2011, I purchased a discounted package for the non-​ablative laser skin resurfacing. They up sold me on purchasing botox for the crows feet area, they said it went well with the laser resurfacing I would be getting. The first treatment of the resurfacing, I was suppose to experience a stinging sensation, a sunburn reaction, and some swelling. I didn’t, I even mentioned to the technician, that there wasn’t any pain during the procedure. Prior to the procedure, the Dr. administered botox in the crow’s feet area, he made mention that I had very little crow’s feet to treat. I did take a mental note that his administration of the botox was NOT like the 5 other times that I received botox in the past for that area. I left feeling a little concerned that both procedures would not pan out.
Less than 9 weeks later I reschedule my second procedure for the laser treatment, and advised them that indeed the botox never took effect. I started the conversation with the laser tech, that her last procedure, I didn’t experience any burning, redness, discomfort and that there were NO Visible signs that I had a laser procedure.
Today, the second laser procedure, I clearly felt discomfort, a feeling of sunburn, and redness. What a difference! This time I felt I had actually RECEIVED the laser treatment that I PAID for. The laser tech said, «well, we can adjust the power of the laser.»
As for the botox, Diana relayed the message to me that the Dr. REFUSED to re-​administer the botox because he said it had been 3 months. I corrected them, it had been less then 9wk since the procedure, 3 months is 12wks. The Dr. also relayed that botox is not suppose to last 3 months… My question is: Then why did they originally tell me that botox can last 3 – 5 months. The five times that I have received botox in the past have been marvelous experiences, administered by two different Dr. s! It has been couple of years since those procedure and I was trying to save a buck or two by going to Allure Skin and Laser. NEVER AGAIN!
I get a sense that they offered the discounted packages, to get people in there and make some fast cash for their bank account. While the unwary consumer wouldn’t really know the difference of a good procedure or not and if they did, most people do not provide feedback that the goods/​services that they received were poor. I left the office, making sure Dianna understand that I was very dissatisfied and asked if she was she fine with this. She said, that is what the Dr. said.